Have you ever encountered a situation where money is debited from your account for unknown services, and finding where to cancel your subscription to Samsung Galaxyturns out to be more difficult than it seemed? You are not alone: ​​according to statistics, every fifth Android user loses from 500 to 3,000 rubles a year on “forgotten” subscriptions. The problem is aggravated by the fact that Samsung uses its own shell One UI, which hides some of the settings deeper than in “pure” Android.

In this article we will look all possible placeswhere active subscriptions on devices can be hidden. Samsung —from obvious (for example, Google Play Market) to unobvious (for example, Samsung Pay or operator menu). We will pay special attention hidden subscriptions via SMS and USSD codes, which often go unnoticed, but regularly write off money. If you use a smartphone Galaxy S24, A54, Z Flip5 or an older model, the instructions are suitable for all versions One UI (from 4.0 to 6.1).

1. Google Play Market: the main place for managing subscriptions

Most subscriptions to applications and services (Netflix, YouTube Premium, Spotify, etc.) are issued through Google Play. To find them:

  1. Open the application Google Play Market.
  2. Tap on profile avatar in the upper right corner.
  3. Select Payments and subscriptions → Subscriptions.

All active and expired subscriptions associated with your Google accountwill be displayed here. Please note: if you use multiple accounts on your device, check each of them separately! Subscriptions may be duplicated or linked to another profile.

Is the correct Google account selected in the top menu|

Are there hidden subscriptions in the "Expired" section (sometimes they are automatically renewed)|

Not are “family” subscriptions connected through another account|

Does the payment method match your card-->

⚠️ Attention: Some applications (for example, Tinder or Badoo) may offer payment directly through the site, bypassing Google Play. Such subscriptions will not be displayed here - you need to look for them in your personal account of the service.

2. Subscriptions menu in One UI: where Samsung hides payments

Samsung added its own menu for managing subscriptions, which duplicates (and sometimes conflicts with) Google settings. To get there:

  1. Open Settings (gear on the main screen).
  2. Go to Accounts and archiving → Account management.
  3. Select Samsung Account (if you are not authorized, log in).
  4. Tap Subscriptions at the bottom of the screen.

Subscriptions to services will be displayed here Samsung: Samsung TV Plus, Samsung Health Premium, Samsung Cloud and others. An important nuance: this menu is shown only those subscriptions that are issued through Samsung Account, and not through Google. For example, if you bought Galaxy Watch6 and activated premium functions for your watch, they will be here.

Service Where it is managed Auto-renewal
YouTube Premium Google Play Yes
Samsung TV Plus Samsung Account Yes
Spotify (via website) Spotify personal account Yes
MTS TV Operator application Yes

⚠️ Attention: If you see a subscription in Samsung Account, but cannot cancel it (the button is inactive), try doing it through the web version of your account on your computer: account.samsung.com. Sometimes the mobile application is buggy.

3. Banking applications: where to look for “shadow” charges

Many subscriptions (especially from Russian services) are linked directly to a bank card, bypassing Google Play or Samsung Account. You can check them:

  • 🏦 In the mobile application of your bank (Sberbank Online, Tinkoff, VTB, etc.) in the section Autopayments or Regular payments.
  • 💳 In SMS notifications from the bank (look for the words “debit”, “subscription”, “auto-renewal”).
  • 📊 In the card statement for the last 3 months (sometimes subscriptions are written off once a quarter).

Example: if you connected Okko or Kinopoisk HD through the website, and not through the app, the payment will go through as a regular debit from the card, and it will not be on Google Play. The same applies to donations in Twitch or Boosty.

💡

Create a separate “virtual card” for subscriptions in the banking application. This makes it easier to track write-offs and block them if necessary.

4. Applications of telecom operators: MTS, Beeline, Megafon, Tele2

Operators often activate paid services automatically - for example, when activating a SIM card or after a USSD request. You can check them:

  • 📱 In the official application of the operator (My MTS, Beeline Pro etc.) in the section My services or Subscriptions.
  • 💬 Via USSD commands: 
    *111#
    — for MTS, 
    *106#
    — for Beeline, 
    *105#
    — for Megafon.
  • 📧 In SMS messages from the operator (look for the words “service connected”, “tariff plan”).

⚠️ Attention: Some services (for example, MTS Music or Beeline TV) can be connected via WAP billing - this is when the payment is debited directly from the phone account, and not from the map. Such subscriptions will not be displayed either in Google Play or in the banking application!

How to cancel WAP billing

To disable all paid services, send an SMS with the text STOP ALL to number 1551 (for MTS) or a similar short number of your operator. This works for most Russian SIM cards, but check the current command on the operator’s website.

5. Hidden subscriptions via SMS and USSD: how to find them

The most insidious subscriptions are those that are connected via SMS to short numbers (for example, 7377, 7145) or USSD commands (for example, *123*1#). They debit money from your phone account without leaving any traces on Google Play or banking apps. To detect them:

  1. Check Call log for outgoing calls to short numbers (for example, 0880, 0900).
  2. Open Messages and find outgoing SMS to numbers 4-5 digits long.
  3. Request details from the operator (usually free for the last 3 months).

Typical "traps":

  • 🎮 Subscriptions to games (“100 coins per day for 5 rubles/day”)
  • 📺 Access to “exclusive content” (often a scam).
  • 🔮 Horoscopes, weather forecasts, “secret” services.
📊 Have you ever encountered the unexpected debits for subscriptions?
Yes, through Google Play
Yes, through a telecom operator
Yes, through a bank card
No, never
Difficult to answer

⚠️ Attention: If you find an unknown subscription, do not respond to SMS from it (this can confirm the renewal). Instead:

  1. Immediately block the number in Messages.
  2. Send STOP to a short number (if it is specified in the SMS).
  3. Call the operator and demand to cancel all paid services.

6. Samsung Pay and other wallets: where else can they be? subscriptions

If you use Samsung Pay, Apple Pay (on some models Galaxy) or other payment systems, check:

  • 💼 In the application Samsung Pay: Menu → Settings → History payments.
  • 🍎 B Apple Pay (if a card is linked): Settings → Wallet & Apple Pay → Transactions.
  • 🔄 Q Samsung Members: sometimes promotional subscriptions are displayed there (for example, a free month Disney+, which then begins to write off money).

⚠️ Attention: If you connected Samsung Knox for work or Secure Folder, check the subscriptions in these “sandboxes” - they may be duplicated or linked to another account.

7. How to cancel a subscription if all else fails

If you find a subscription, but cannot cancel it using standard methods, try:

  1. Reset Google Play settings: 
    Settings → Applications → Google Play Market → Storage → Clear data

    After that, log in again and check the section Subscriptions.

  2. Disable auto-renewal through the bank: In some banks (for example, Tinkoff) you can block write-offs for a specific merchant.
  3. Complain in support:

If the subscription is fraudulent (you did not connect it), immediately:

  1. Block the card in the banking application.
  2. Submit a claim to the bank (via chat or office) with a request to return the money.
  3. Check the device for viruses (for example, via Dr.Web Light).
💡

If the subscription is not canceled through the interface, always contact the service support with a receipt (screenshot) for payment. According to the law of the Russian Federation (Article 32 of the Law "On Protection of Consumer Rights"), you have the right to terminate the contract unilaterally in order.

FAQ: Frequently asked questions about subscriptions to Samsung

Is it possible to get a refund for a subscription if it is renewed automatically?

Yes, but the conditions depend on the service:

  • In Google Play you can request a refund within 48 hours after debiting.
  • In App Store (if you subscribe through it) - through reportaproblem.apple.com.
  • U operators communications usually the “3 days to cancel” rule applies.

If more time has passed, write to support with a request to return the money under Article 32 of the Law "On the Protection of Consumer Rights".

Why is my Netflix subscription not available on Google Play?

Most likely, you purchased it through the website Netflixand not through the Such app. subscriptions are managed in Netflix personal account. The same applies to Spotify, Twitch other services that offer alternative payment methods.

How to find out which subscription is debiting money?

Compare:

  1. Date of debit in the banking application.
  2. Start date of subscription in Google Play/Samsung Account.
  3. Payment amount (for example, 199 rubles - most likely YouTube Premium, 299 RUB - Netflix standard tariff).

If it doesn’t match anything, check your operator or hidden SMS subscriptions.

Is it possible to disable all subscriptions at once?

There is no universal way, but you can:

  • In Google Play cancel each manually.
  • In banking application block autopayments for all merchants.
  • U operator send a USSD command to disable all services (see spoiler above).
What should you do if, after canceling your subscription, money continues to be debited?

This is a sign of fraud or failure:

  1. Block the card.
  2. Write to the service support with a request to stop debiting.
  3. If they do not respond, file a claim with the bank and Rospotrebnadzor.