Changing contact information on popular ad platforms often becomes necessary when the user changes the main email address or wants to increase the level of security of his profile. Owners of Android smartphones usually manage their account through the official application, but the app interface is constantly updated, and the usual buttons can move. Changing the email address On Avito, the procedure is not the most obvious, since the platform's security system requires certain conditions to be met to confirm the owner's identity.
Before you begin settings, it is important to understand that email in the system often serves as a secondary identifier after the phone number. Mobile application Avito on Android has its own navigation specifics, different from the desktop version of the site. If you decide to simply delete your old account and register a new one, you will lose your correspondence history, rating and active advertisements, so it would be more correct to update the data in your existing profile.
In this article we will analyze in detail the algorithm of actions that will allow you to link a new mailbox or unlink an old one without losing access to (purchases and sales). We will look at the nuances of working with different versions of the operating system Android, and also analyze typical errors that may arise during the process. A complete change of binding is possible only if you have access to the current phone number, confirmed via SMS code.
Preparing an account and checking the current settings
Before making any changes to the profile, you need to make sure that the connection is stable and the application version is up to date. Often, users cannot find the right button simply because they have an outdated version of the app installed from a third-party source, and not from the official store Google Play. Open the settings menu of your smartphone, find the “Applications” section and check if there are available updates for Avito.
It is also critical to check which services your account is linked to right now. This can be not only email, but also social networks, which creates additional entry points that you might have forgotten about. To enter your profile settings, click on the person icon in the lower right corner of the screen, then select the “Settings” button (usually it’s a gear in the corner).
In the menu that opens, find the “Security” or “Personal Data” section. The current status of the bindings is displayed here. If you see an old address that needs to be replaced, but do not remember the password for it, it is better to start the procedure by restoring access via SMS, rather than trying to immediately change the email. Two-factor authentication must be enabled to protect the profile during transition processes.
- 📱 Make sure that the Avito application is updated to latest version via Google Play.
- 🔐 Check if two-factor authentication is enabled in the security section.
- 📧 Make sure you have access to the new mailbox you plan to specify.
- 📶 Check the stability of your Internet connection (Wi-Fi or mobile data) before starting procedures.
⚠️ Attention: If you changed your phone number, but did not update it in your Avito profile, the system may block the ability to change your email, requiring confirmation through the old number.
The application interface may vary slightly depending on your device model and version. Android. On some smartphones with large screens, the settings menu can be placed in the side panel, which can be opened by swiping. On standard screens, all controls are concentrated in the bottom navigation panel.
Step-by-step guide for changing email through the app
The process of changing the contact address on devices under control Android looks like this. Open the app and go to your profile. You need to find the section responsible for account management. In current versions of the interface, this is often hidden in the “Settings” -> “Security” menu or directly in the profile under the avatar.
Find the “Email” or “Email” item. When you click on it, the system will offer two options: add a new address or change an existing one. If the field is empty, simply enter new information. If the address has already been specified, the system will ask you to confirm the action with a code from an SMS that will be sent to the linked phone number.
☑️ Checklist before changing email
After entering the new address, a confirmation letter will be sent to it. You must follow the link inside the letter or enter the code indicated in the text of the message. Only after this binding is it considered perfect. Please note that old emails from Avito may arrive in the previous mailbox until the database is completely synchronized.
In some cases, the interface may offer to unlink the current email before linking a new one. This is normal for older versions of accounts. Follow the prompts on the screen, confirming each action with a code from SMS. The process takes no more than 2-3 minutes with stable operation of the site’s servers.
Nuances of working with different versions of Android
The operating system Android is known for its variety of shells from different manufacturers, such as Samsung One UI, Xiaomi MIUI or ColorOS from OPPO. These shells can handle application requests to open external links differently, which is critical when confirming mail.
For example, on smartphones Samsung when you click on a confirmation link from an email, it may not be the browser that opens, but the Samsung Internet application, which sometimes blocks redirects. In this case, copy the link manually or select "Open in Chrome." On devices Xiaomi often you need to manually allow applications to open links in the privacy settings.
The version of the operating system itself also plays a role. On Android 10 and below, security mechanisms are stricter when it comes to transitions between applications. If the confirmation button in the letter does not work, try using the confirmation code, which is often duplicated in the text in the same letter.
| Android version | Features | Recommended action |
|---|---|---|
| Android 14-15 | Strict privacy settings | Check browser permissions |
| Android 11-13 | Standard behavior | Use link from email |
| Android 9-10 | Possible problems with redirect | Copy code manually |
| Android 8 and below | Outdated security protocols | It is recommended to update the OS |
What to do if the application crashes when saving?
If the application closes when you click the "Save" button, try clearing the application cache in the Android settings. Go to Settings -> Applications -> Avito -> Memory -> Clear cache. Do not delete data so that authorization does not fail.
Solving common errors and access problems
Users often encounter a situation where the system writes “Error updating data” or “Invalid email format.” The first problem is usually associated with temporary failures on Avito servers or a poor Internet signal. The second occurs if there is a typo in the address or invalid characters are used.
If you do not receive a confirmation email, be sure to check the Spam or Promotions folder in your email service. Filters Gmail and Mail.ru often automatically sort automatic mailings from marketplaces. Also, the email may be delayed up to 15 minutes due to the high load on the mail servers.
If the application writes that “Email is already busy,” this means that you have previously registered another account at this address. You will have to either restore access to that old account, or use a completely different mailbox. Two profiles they cannot exist with the same mail.
- 📩 Check the "Spam" and "Trash" folders for a letter with a code.
- 🔄 Try switching from Wi-Fi to mobile data (or vice versa).
- 🗑️ Clear the Avito application cache in the smartphone settings.
- ⏳ Wait 10-15 minutes if the letter did not arrive instantly.
⚠️ Attention: Do not try to enter the verification code more than 3-5 times in a row. The security system may temporarily block the ability to change data for 24 hours to prevent hacking.
Profile security after changing data
After successfully changing your email, you must make sure that your account is securely protected. Attackers often wait until the contact information changes to try to take over, especially if the old email has been compromised. First of all, change your login password if you suspect that old data may have been leaked.
Enable notifications about logging into your account. Now, every time you try to log in from a new device, you will receive an SMS or push notification. This will allow you to instantly respond to suspicious activity. Also check the list of active sessions in your security settings and end all unknown devices.
Use complex passwords that contain mixed-case letters and numbers. Do not use the same password for Avito and the mailbox to which the account is linked.
It is recommended to periodically check the forwarding settings in the mailbox itself. Sometimes hackers set up hidden mail forwarding so that you do not see recovery codes, even if the mail is formally yours. Make sure that there are no unnecessary rules in the settings. IMAP/POP3 there are no unnecessary rules.
Alternative ways to manage your profile
If the mobile application on Android for some reason does not allow you to change your email (the interface is buggy, an error occurs), there is always a backup option - the full web version site. It is available through any browser on a smartphone or computer. The functionality of the web version is often wider than that of a simplified mobile application.
To enter the full version of the site from your phone, click in your browser (for example, Chrome) on the three dots in the corner and select “PC Version”. The interface will become small, but all settings will be in place. In the “My Profile” -> “Settings” -> “Security” section you can duplicate the email change.
It is also possible to contact technical support if none of the automatic methods work. However, support specialists cannot change your email for you for security reasons - they can only unlock the data change function if it has been frozen by the system.
Changing email through the browser in the “PC Version” mode often solves problems when the mobile application does not work correctly.
Often asked questions (FAQ)
Is it possible to change your email on Avito without access to your phone?
Unfortunately, no. The phone number is the main identifier on Avito. Without the ability to receive an SMS code to confirm actions, the system will not allow you to change critical data, such as email or password, to protect your account from theft.
What will happen to my ads after changing the email?
Nothing will change. All your active and completed advertisements, correspondence history and rating will be preserved in full. Email is used only for notifications and access restoration, it does not affect the contents of the profile.
Why does Avito require confirmation via SMS when changing email?
This is a standard security measure two-factor authentication. It guarantees that the action is performed by the account owner who has physical access to the SIM card, even if an attacker has gained access to your mailbox.
Is it possible to link one email to two different Avito accounts?
No, one email address can only be linked to one profile. If you try to specify an email that is already occupied by another account, the system will throw an error. You will have to either unlink it from the old profile, or use another mailbox.