Subscription to Yandex Music is automatically renewed every month by debiting money from the linked phone number - even if you have not used the service for a long time. You can cancel it in 5 minutes, but not everyone knows how to do it correctly. In this article - current methods of unsubscribing via a phone number on Androiddevices, including bypassing typical errors (for example, when the "Unsubscribe" button is inactive or requires confirmation via SMS).

We tested all methods for Android 12–14 and took into account changes in the interface Yandex Music for 2026–2026. If you are afraid that after canceling your subscription you will lose playlists or downloads - all saved tracks will remain in the account, but will be available only in offline mode (without the possibility of streaming). The main thing is to unsubscribe until the date of the next write-off, otherwise it will be more difficult to return the money.

📊 How long have you been using Yandex Music?
Less than a year
1–3 years
More than 3 years
I don’t remember when I connected

Why subscription charges money from the phone and how it works

Yandex Music links a paid subscription to phone number through the service Yandex.Money or a mobile operator (MTS, Beeline, Megafon, Tele2). The debit occurs automatically if:

  • 📱 You have connected a subscription through the app to Android and confirmed the SMS.
  • 💳 You have linked a bank card or mobile account to account Yandex ID.
  • 🔄 Did not cancel auto-renewal manually (even if you do not use the service).
  • 📅 Ignored the notification of the upcoming debit (arrives 3 days in advance).

Important: if you subscribe issued through Google Play (and not directly from Yandex), you need to unsubscribe at Google Settings → Subscriptions. This article deals only with subscriptions linked to phone number.

⚠️ Attention: If you delete the Yandex Music application from your phone, subscription will not be canceled automatically. Charges will continue until you deactivate it manually.

Method 1: Unsubscribe through the Yandex Music app on Android

The fastest method is to use the official application. Follow the instructions:

  1. Open Yandex Music on your phone.
  2. Tap on the profile icon (in the upper right corner).
  3. Select My Yandex Plus (or "Premium" if you have an older version).
  4. Scroll down to the "Subscription" block and click Manage subscription.
  5. In the window that opens, select Unsubscribe.
  6. Confirm the action via SMS (the code will be sent to the linked number).

If the "Unsubscribe" button is inactive (gray), it means:

  • 🔄 The subscription has already been canceled (check the status in your personal account).
  • 📵 There is no Internet connection (turn on mobile data or Wi-Fi).
  • 🔒 You are logged into the wrong account (log out and log in again).

Is the required phone number linked to your account|

Is there access to SMS (a confirmation code will be sent to this number)|

Has the subscription expired (cancellation is possible only before the renewal date)|

Has the application been updated to the latest version (old versions may not show the unsubscribe button)-->

Method 2: Cancellation via the Yandex ID website (if the application does not work)

If the Yandex Music application is buggy or does not show the unsubscribe option, use the web version:

  1. Open the browser on your phone and go to the website passport.yandex.ru/profile.
  2. Login using the same account to which the subscription is linked.
  3. Go to the section Paid services (or "Yandex Plus").
  4. Find the "Yandex Music" block and click Manage subscription.
  5. Select Unsubscribe and confirm action.

If there is no information about the subscription on the site, it means it was issued through a mobile operator (see Method 4).

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If the Yandex ID site does not open, try using the "For computer" mode in the browser (in the Chrome menu, select "PC version"). This will solve the problem with incorrect display of buttons.

Method 3: Unsubscribe via USSD command (for subscriptions through an operator)

If the subscription was made via MTS, Beeline, Megafon or Tele2, it can be canceled with one USSD command Below are the current ones. codes for each operator (2026):

Operator USSD command Note
MTS *111*785# After dialing, click "Call"
Beeline *110*785# Confirmation via SMS may be required
Megafon *105*785# Works only for active subscriptions
Tele2 *155*785# If it doesn’t work, call 611

After sending the command, you will receive an SMS confirming cancellation. If the command does not work:

  • 📞 Call back to the operator’s short number (0890 for MTS, 0611 for Beeline, etc.) and ask to disable Yandex Music.
  • 📧 Write to operator support through the official application (for example, "My MTS").
⚠️ Attention: Some operators block USSD commands for canceling subscriptions if the number is registered to another person (for example, a parent). In this case, you will need a passport to confirm your identity.

Method 4: Cancellation through the personal account of the mobile operator

If the USSD command does not work, you can unsubscribe through the operator’s website or application:

  • 🌐 MTS: go to personal account, section "Services" → "Subscriptions" → find "Yandex Music" and disable it.
  • 🌐 Beeline: in the "My Beeline" application, go to "My Services" → "Subscriptions" → cancel your subscription.
  • 🌐 Megafon: on the website lk.megafon.ru in the "Services" section, find "Content services".
  • 🌐 Tele2: in the "My Tele2" application, select "Services" → "Subscriptions" → "Yandex".

If there is no subscription information in your personal account, check:

  • 🔍 Are you logged in correctly (number must match the one from which the money is debited).
  • 📅 Has the subscription expired (after expiration it is disabled automatically).
  • 📄 It is possible that the subscription was not issued through an operator, but directly from Yandex (see Method 2).
What to do if the operator refuses to cancel the subscription?

If the operator's support claims that the subscription is “not found”, but money continues to be debited:

1. Ask for an official refusal in writing (via chat or email).

2. Contact Yandex support with confirmation of write-offs (screenshots from the bank).

3. If the problem is not solved, write a complaint to FAS (Federal Antimonopoly Service) - this often speeds up the decision.

Method 5: Unsubscribe through a banking application (if a card is linked)

If the subscription is debited from a bank card (and not from a mobile account), you can cancel it through:

  • 💳 Sberbank Online: "Payments" → "My auto payments" → find "Yandex Music" and disable it.
  • 💳 Tinkoff: "Payments" → "Regular payments" → cancel subscription.
  • 💳 VTB: "My payments" → "Autopayments" → select Yandex and disable.
  • 💳 Alfa-Bank: "Payments and transfers" → "My templates" → delete the template for Yandex Music.

If there is no cancellation option in the banking application, contact the bank support and ask to block write-offs in favor of Yandex LLC (indicate exactly the name of the legal entity).

⚠️ Attention: After canceling the auto payment at the bank subscription to Yandex Music will not be disabled automatically. You still need to go to personal account Yandex ID and cancel it manually, otherwise a re-write-off may occur in a month.

Method 6: Extreme measures - call Yandex support

If none of the methods worked, contact Yandex support:

  1. Open the website Yandex Music support.
  2. Select the topic "Problems with subscription."
  3. Write a message with indicating:
    • Phone number to which the subscription is linked.
    • Dates of last debit (can be taken from SMS from the bank).
    • Screenshot of the error (if the unsubscribe button does not work).
  • Wait for a response (usually comes within 24 hours).

    • Alternative support contacts:

    • 📧 Email: music-support@yandex.ru
    • 💬 Chat: in the Yandex Music application (section "Help").
    • 📞 Phone: 8 800 250-66-99 (free call).
    💡

    If Yandex support ignores your requests, threaten with a complaint to Rospotrebnadzor. This usually speeds up the resolution of the problem in your favor.

    What to do after unsubscribing: saving playlists and tracks

    After canceling your subscription:

    • ✅ Saved tracks will remain in your library, but will only be available in offline mode (without the ability to listen via the Internet).
    • ✅ Playlists will not be deleted, but some tracks may disappear if they were only available by subscription.
    • ❌ Downloaded albums will become unavailable for listening (the files will remain on phone, but will not be played).
    • ❌ Exclusive content (for example, podcasts or Premier releases) will be hidden.

    To save your favorite tracks:

    1. Before unsubscribing, download playlists offline (Settings → Storage → Download to device).
    2. Use third-party backup apps (for example, Soundiiz or TuneMyMusic).
    3. Export playlists in format .csv via the web version of Yandex Music (section "My Music" → "Export").

    If you plan to return to Yandex Music later, you can use free plan with advertising or promotions (for example, “3 months for 1 ruble” for new users).

    FAQ: Frequently asked questions about unsubscribing from Yandex Music

    Is it possible to unsubscribe from Yandex Music without confirmation via SMS?

    No, confirmation by SMS is required if the subscription is linked to a phone number. This is a security measure to prevent fraud. If you do not receive an SMS with a code:

    • Check your phone balance (there may be a block for insufficient funds).
    • Make sure that the number is not blacklisted by Yandex (for example, if there were previously complaints about spam).
    • Try to request the code again after 5 minutes.

    If the SMS does not arrive at all, contact Yandex support indicating the problem.

    What happens if you do not unsubscribe before the renewal date?

    The money will be debited automatically and you will receive one more month (or year) of subscription. You can return the funds only within 7 days after the debit by writing to Yandex support with a request to cancel the payment. In this case:

    • You will have to provide a screenshot of the debit (from the bank or SMS). data-i="223">Yandex may refuse if you have previously used a subscription for longer than 3 months.
    • Yandex may refuse if you have previously used a subscription for more than 3 months.
    • If it is refused, write a complaint to the bank - sometimes they return the money at the client’s request.
    How to check if the subscription has been cancelled?

    There are three ways:

    1. Go to personal account Yandex ID —if the subscription is active, the date of the next debit will be indicated there.
    2. Check the SMS from the bank or operator - after cancellation you should receive a notification.
    3. Open the application Yandex Music: if the "Premium" icon disappears from your profile, it means everything went well.

    If after 2-3 days the status has not changed, contact support.

    Can I unsubscribe from Yandex Music via Google Play?

    Only if a subscription has been issued via Google Play (and not directly from Yandex). To check:

    1. Open Google Settings on your phone.
    2. Go in Subscriptions.
    3. If there is "Yandex Music" in the list, tap on it and select Cancel subscription.

    If Yandex Music is not there, it means it was issued through a phone number or a bank card - use the methods from this articles.

    Why do they continue to write off money after unsubscribing?

    This happens if:

    • You canceled the auto payment at the bank, but did not unsubscribe in Yandex personal account.
    • The subscription is linked to another phone number (for example, an old one).
    • You used a promotion, and the debit occurred in advance (check the terms of the promotion).
    • The operator or bank ignores your cancellation (write an official complaint).

    Solution: contact support Yandex and provide screenshots of all charges for the last 3 months. Demand a full investigation.