The need for bank account or card details arises infrequently, but always unexpectedly: you urgently need to receive a transfer from an employer, confirm a payment in a foreign service, or provide data for government payments. In such situations, it is important not only to quickly find information, but also to ensure its accuracy - an error in even one digit can lead to a delay in payment or loss of funds. Fortunately, SberBank Online mobile application for Android allows you to get full details in a few clicks without visiting a bank branch.

Many users get lost when searching for details due to the non-obvious location of the section in the interface applications. This is especially true after updates, when the bank changes the menu design. In this article we will examine all possible ways viewing details - from the standard way to alternative methods for cards and accounts of different types. You will also learn how to save your details in a convenient format and why you cannot trust screenshots from third-party sources.

If you use a Androidsmartphone with a lower OS version 8.0 Oreo, some application functions may work differently. In this case, we recommend updating the system or using the web version SberBank Online via a browser.

📊 How often do you check your account details?
Once a month
Only as necessary
Never checked
I don’t remember

1. Preparation: what you need to know before searching for details

Before proceeding to the instructions, make sure that the basic conditions for accessing the details are met:

  • 📱 You have installed official SberBank Online application (you can download it in Google Play or on the bank's website). Avoid clones - they can be dangerous!
  • 🔐 You are authorized in the system using your login/password, fingerprint or Face ID (depending on the phone model).
  • 📶 Device connected to the Internet (mobile network or Wi-Fi). The details are not saved in the application cache and are loaded in real time.
  • 💳 The card or account whose details are needed are linked to your profile in SberBank Online.

Important: if you are looking for details salary cardissued by the employer, or credit account, some data (for example, bank name or BIK) may differ from the standard. In such cases, it is better to clarify the details in the contract or with the bank manager.

⚠️ Attention: Details accounts and cards are confidential information. Never send them by email or instant messenger in clear text. For transfer, use secure channels (for example, SberBank Online with confirmation via SMS) or archive files with a password.

2. Method 1: standard search for details through the card menu

This is the simplest and fastest method that is suitable for most users. Follow the steps:

  1. Open the application SberBank Online and log in.
  2. On the main screen, find the section Cards (usually located in the bottom menu).
  3. Select the card whose details are needed. If there are several cards, scroll the list or use the search by number.
  4. Click on the name of the card to open its details.
  5. At the top of the screen, tap on the icon ⋮ (three dots) or ℹ️ (information).
  6. In the drop-down menu, select the item Transfer details or Account information (the name may differ depending on the application version).

After this, a page will open with full details, including:

  • 🏦 Bank name (Sberbank PJSC)
  • 📍 Bank address
  • 🔢 Bank BIC
  • 💳 Account number (20 digits)
  • 📌 Correspondent account
  • 🆔 Bank INN
  • 📱 Card number (16 digits, if applicable)

Account number (must start with 408 for individuals persons)

BIK of the bank (for Sberbank it is 044525225)

Correspondent account (for Sberbank: 30101810400000000225)

Name of the recipient (your full name must match the data in your passport)-->

⚠️ Attention: If you see a message "Details are temporarily unavailable", this may mean technical work at the bank or restrictions on your account. Try updating the data later or contact support via chat in the application.

3. Method 2: details through the "Accounts" section

If you need details not of the card, but of the account linked to it (for example, for crediting salaries or social benefits), use this method:

  1. In the main menu of the application, go to the section Accounts (next to with Cards).
  2. Select the desired account. Usually it has a type name "Main account", "Salary account" or displays the last digits of the number.
  3. Click on the account, then tap on the icon ⋮ (three dots) in the upper right corner.
  4. In the menu, select Details for transfer.

On the page that opens, you will see the same data as in method 1, but with clarification: it displays account number, not cards. This is important for transfers where an account is required (for example, from legal entities).

What is the difference between card details and account?

The card number (16 digits) is the identifier of the plastic card linked to the account. It is needed for transfers between individuals or payments on the Internet. The account number (20 digits) is your personal bank account, to which several cards can be linked. For salaries, pensions and transfers from organizations, it is always the account number, not the card. data-i="124">If you have

If you have several accounts (for example, ruble and currency), make sure that you select the correct one. The account number for currency transactions begins with 40817, and for ruble - with 40802 or 40820.

4. Method 3: export details to a file (PDF or text)

If you need to send details by email or print, it is more convenient to save them in a file.

  1. Open the details using any of the methods described above.
  2. At the top of the screen with details, find the button Save or Export (the icon may look like ⤓ or 📄).
  3. Select format:
    • 📄 PDF —convenient for printing or official correspondence.
    • 📋 Text file —can be inserted into a letter or messenger.
  • The file will be saved in a folder Downloads or Documents on your phone. You can also immediately send it via Email, Telegram or another messenger.

    • 💡

    If you need to send details via messenger, first archive the file with the password. To do this, use applications like RAR or 7-Zip. Send the password to the recipient in a separate message.

    Please note: the exported file may be missing some data (for example, Bank checkpoint) standard transfers. If necessary, they can be clarified on Sberbank official website in the section Details.

    5. works

    Sometimes access to details through the mobile application may be limited due to technical failures or account blocking. In such cases, use alternative methods:

    Method How to use Pros Cons
    Web version of SberBank Online Open the browser, go to online.sberbank.ru, log in and find the details in the section Cards or Accounts. Works on any device, does not require installation of the application. May be less convenient on a small phone screen.
    ATM/terminal Insert the card into the Sberbank ATM, enter the PIN, select My account → Details. Print the check. Reliable, suitable if you don’t have access to the Internet. You need to look for an ATM, the check may get lost.
    Call support Call the number 900 (free from mobile) and request details from the operator. Confirmation via SMS will be required. Help if you forgot your online banking password. Waiting for an operator response, risk of errors when dictating.
    Account opening agreement Details are indicated in the documents you signed when issuing a card/account. 100% accurate information. You need to store documents, the data may become outdated (for example, when changing the BIC).

    If you choose ATM, please note that not all terminals support printing details. First check the availability of the function on the operation selection screen.

    💡

    The web version of SberBank Online is the most universal way to get details if the mobile application is not available. It works even on outdated versions of Android or when the account is blocked in the application.

    6. Common mistakes and how to avoid them

    When working with details, users often encounter typical problems. Here are the most common of them and solutions:

    • 🔍 I don’t see the “Details” section: Make sure that you have selected a card/account and not a credit product (for example, Sberbank Online does not show credit card details for replenishment). Also check if the section is hidden behind the button More or Additional.
    • 📵 The application displays an error: Try restarting the application, updating it to the latest version or clearing the cache (Phone settings → Applications → SberBank Online → Memory → Clear cache).
    • 🔄 Details are not updated: Sometimes data is in the application are displayed with a delay. Click on the update icon (🔄) or exit and log in again.
    • 📎 Need details for a foreign transfer: For SWIFT transfers additional data will be required (for example, SWIFT code of Sberbank — SABRRUMMXXX). bank website.

    If you suspect that the details are lost or compromised (for example, after phishing attack), immediately block the card through the app (Cards → Select card → Blocking) and contact the bank for re-issuance.

    ⚠️ Attention: Fraudsters often ask to provide details under the pretext of “checking the account” or "return of an erroneous payment." Sberbank never requests such data by phone or in messages. If you suspect fraud, immediately stop contact and call the official support number 900.

    7. Security: how to protect your details

    Account or card details are the key to your funds. to theft of money or fraudulent transactions. Follow the security rules:

    • 🔒 Do not store details in open form: Do not save screenshots in the phone gallery or cloud services (for example, Google Photos). Use secure notes (for example, Google Keep with a password) or password managers (1Password, KeePass).
    • 📤 Check the recipient before sending: When sending details by email, make sure that the recipient's address is correct. Fraudsters can replace characters in the email (for example, support@sberbank.ru → support@sberbank.ru).
    • 🛡️ Use two-factor authentication: In the settings SberBank Online enable confirmation of transactions via SMS or via Sberbank ID. This will protect against unauthorized transfers even if an attacker finds out your details.
    • 📵 Limit access to the application: Set up a lock SberBank Online by fingerprint or Face ID (Profile → Security settings). This will prevent access to the details if the phone falls into the wrong hands.

    💡

    To check whether your details are compromised, periodically review the transaction history in the section History. Pay attention to small write-offs (for example, 1-10 rubles) - they may be test payments from scammers.

    If you suspect that your details have become known to third parties, follow these steps:

    1. Immediately change the password in SberBank Online (Profile → Security settings → Change password).
    2. Disable saved payments and auto payments (Payments → Saved templates).
    3. Contact the bank to issue a new card with a different number.

    FAQ: answers to frequently asked questions

    Can I see the details of someone else's card through my SberBank Online application?

    No, in SberBank Online Only the details of your own cards and accounts are displayed. To receive the details of someone else's card (for example, a relative), the owner must provide them to you independently or issue a power of attorney at the bank.

    Why is the card number not displayed in the details?

    If you look at the details through the section Accounts, there will only be an account number (20 digits). The card number (16 digits) is available in the details of a specific card (Cards → Select a card → Details) For transfers between individuals, the card number is usually sufficient, and for salaries or transfers from organizations - the account number.

    Can I get details through Sberbank Business?

    Yes, if you have an account for an individual entrepreneur or a legal entity. To do this, use the application Sberbank Business. Path: Accounts → Select account → Details. Please note that details for business accounts differ from personal ones (for example, you may need Checkpoint).

    What to do if the details do not match those in the contract?

    Discrepancies may arise after the bank is reorganized or internal codes are changed (for example, BIC). In this case, refer to the data in the application SberBank Online —they are relevant at the moment. check the information in the support chat or by phone 900.

    Can I find out the card details if it is blocked?

    Yes, the account or card details remain available even after blocking. You can view them through the app or web version. SberBank Online. The exception is if the account is closed: in this case the data will not be available.