Sberbank Online stores the history of all financial transactions - from transfers to friends to payment of utilities. This is convenient for many users, but there are situations when it is required clear translation history: before selling a phone, for privacy, or simply to get rid of unnecessary records. Unlike the desktop version, the mobile app does not offer a direct "Delete all" button. However, there are several working methods - from standard functions to hidden capabilities. Android does not offer a direct "Delete All" button. However, there are several working methods - from standard functions to hidden features.

In this article we will look at 4 ways to clear historyincluding resetting the cache, using the web version and even technical tricks for advanced users. Important: Some methods require confirmation via SMS or biometrics, and certain actions (such as resetting app data) may affect other functions. We will also tell you which records cannot be deleted even through bank support, and how to protect your financial data in the future.

⚠️ Warning: Clearing the transfer history does not cancel the transactions themselves. All transactions remain in the bank's database and can be requested upon official request (for example, judicial or from law enforcement agencies). The methods below only delete local records on your device.

📊 Why do you want to clear your transfer history?
Before selling/transferring your phone
For privacy
Outdated records interfere
Other

1. Standard method: hiding entries in the application

The simplest method is not deleting, but hiding unnecessary transfers directly in the application. This method does not clear the history completely, but it allows you to remove individual operations from view. Suitable for users who want to get rid of 1-2 records without radical actions.

How to do this:

  1. Open the application Sberbank Online and log in.
  2. Go to section History → Translations.
  3. Find the desired operation and click on it.
  4. In the window that opens, tap on the three dots (⋮) in the upper right corner.
  5. Select item Hide operation and confirm the action.

⚠️ Attention: Hidden operations will still be visible in Account statement (section Documents). This method only works for visual removal from the main list.

Hidden entries can be returned back:

  • 🔍 Go to Settings → Hidden transactions.
  • 📋 Select the desired transaction and click Show.
💡

If you have hidden a transaction by mistake, you can quickly return it within 30 days. After this period, the entry is automatically removed from the hidden list.

2. Complete cleaning by resetting the application cache

If you need to delete the entire translation history (and not individual entries), you can use resetting the application cache. This method works on most devices Android, but has a nuance: along with the history, other temporary data (for example, saved translation templates) will also be reset.

Instructions:

  1. Open Android Settings.
  2. Go to Applications → Sberbank Online.
  3. Click Storage (or Memory on some firmware).
  4. Select Clear cache.
  5. Force close the application (Stop) and restart it.

⚠️ Attention: On some devices (for example, Xiaomi or Huaweiafter resetting the cache, you may need to re-authorize via SMS or biometrics. Also, this method does not guarantee 100% clearing of history on the bank's servers - local data will be deleted, but the bank can restore it the next time you log in.

What will be deleted:

  • 📊 History of transfers (locally on the device).
  • 📝 Saved payment templates.
  • 🔄 Recent transactions in the widget on the main screen.

What remains:

  • 💳 Linked cards and accounts.
  • 🔐 Security settings (PIN, fingerprints).
  • 📄 Statements and documents in the section Documents.

☑️ Preparation for reset cache

Completed: 0 / 4

3. Deletion via the web version of Sberbank Online

The mobile application limits the ability to clear history, but web version (via a browser) sometimes offers more functions. This method is suitable for users who do not have access to a computer, but have a phone with a browser (Chrome, Firefox etc.).

Step-by-step guide:

  1. Open the browser and go to online.sberbank.ru.
  2. Log in using your login/password or via SMS.
  3. Go to History → All operations.
  4. Find a date filter (usually in the top panel) and select the period you want to clear.
  5. Click on the gear icon (⚙️) or Manage operations.
  6. If the option Archive or Deleteis available, select it (for 2026 year, not all users have this function).

🔍 Secret trick: If there is no delete button, try:

  • 📅 Set the filter to the oldest date possible (for example, 5 years ago).
  • 🔄 Refresh the page - sometimes this resets the cache and hides old operations.
  • 📱 Switch to Mode for visually impaired (in the profile settings) - an additional menu may appear in it.

⚠️ Attention: The web version may request confirmation via Sberbank ID or a one-time password. If you have two-factor authentication enabled, prepare a second device (for example, a tablet) for confirmation.

Why do the web version have more functions?

The mobile application is optimized for quick operations, so some settings (including history management) are transferred to the desktop version. Banks often test new features first on the web platform.

4. Radical method: reinstalling the application If the previous methods did not help, the application remains. This method is guaranteed to clear all local data, but requires more setup time.

If the previous methods did not help, it remains complete removal and reinstallation applications. This method is guaranteed to clear all local data, but requires more setup time.

How to do it right:

  1. First export important data:
    • Do screenshots of the transfer history (if you need to save the information).
    • Write down the numbers of frequently used cards/accounts.
  2. Delete the application:
    • Long press the icon Sberbank Online on the main screen → Delete.
    • Or via Settings → Applications → Sberbank Online → Delete.
  • Clean up residual files (optional):
    • Use a file manager (for example, Total Commander) and delete the folder /Android/data/ru.sberbankmobile/.
    • Install the application again from Google Play.
    • Login and configure everything from scratch.

    ⚠️ Attention: After reinstallation:

    • 🔄 You will have to re-link your biometrics (fingerprint/face).
    • 📱 Notification settings may be reset.
    • 💳 You may need to confirm cards via SMS.

    📌 Important: This method deletes history only on your device. On the bank's servers, all transactions are stored for 5+ years (according to law 115-FZ).

    💡

    Reinstalling the application is the most reliable way to clear local history, but requires re-configuring all functions.

    What cannot be deleted even through support

    Some records It is fundamentally impossible to delete either through the app or through the support operator. This is due to legal requirements and internal regulations of the bank.

    What transactions remain forever:

    Type of transaction Storage period Is it possible delete
    Transfers between your accounts 5+ years ❌ No
    Payment of taxes/fines 7+ years ❌ No
    Currency transfers 10+ years ❌ No
    Loan payments Until maturity + 3 year ❌ No
    Charity transfers 5 years ✅ Can be hidden in the application

    🔎 Why doesn’t the bank delete the history upon request?

    • 📜 Law 115-FZ obliges to store transaction data to combat money laundering.
    • 🛡️ The bank must provide history at the request of the courts or Rosfinmonitoring.
    • 🔄 Even if the support operator "deletes" a record, it will remain in the archive databases.

    ⚠️ Attention: If you are offered to “completely erase history” for money (for example, through “friends at the bank”), this is a scam. No Sberbank employee has the right to edit transaction data.

    How to protect your transfer history in the future

    Instead of regularly clearing the history, you can Configure the application to minimize the risks of data leakage. Here are a few working methods:

    🔒 Security settings:

    • 🔐 Enable Login by fingerprint/face in the application settings.
    • 📱 Set up Auto-lock after 1 minute of inactivity.
    • 🔄 Disable Saving login history in the web version (in personal account on the website).

    📱 Technical measures:

    • 🛡️ Use Secure Folder (on Samsung) or Parallel Space for isolation banking applications.
    • 🔄 Regularly clear the cache through Settings → Storage.
    • 📴 Set a ban on Screenshots in the application privacy settings.

    📝 Alternative methods:

    • 💳 For confidential transfers, use Virtual cards (their history is not tied to the main account).
    • 🔄 Configure SMS alerts instead of storing history in the application.
    • 📊 Maintain a separate table in Google Sheets or Excel for important operations.

    ⚠️ Attention: If you often pass the phone to other people (for example, children or colleagues), consider using guest mode on Android or a second user. In guest mode, banking applications will not be accessible without your password.

    FAQ: Frequently asked questions about clearing history in Sberbank Online

    Is it possible to delete the history of transfers for a specific month?

    No, the mobile application does not have a selective deletion function by date. You can only hide individual operations (see first method) or clear the entire cache (see second method).

    Will the history of transfers be visible after resetting the phone to factory settings?

    No, after a complete reset (Wipe Data) all application data, including history, will be deleted from the device. However, upon re-authorization in Sberbank Online, the history may be re-downloaded from the bank’s servers (for the last 1-2 years).

    Can Sberbank support delete my history upon request?

    No, support operators do not have the right to edit or delete transaction history. The maximum they can do is hide individual transactions in your personal account (but this does not affect server data).

    How to hide transfer history from other phone users?

    There are several ways:

    1. Set a password for the Sberbank Online application itself.
    2. Use the function Private mode in the firmware (for example, Private Mode on Samsung).
    3. Create a second user on Android and do not install banking applications in his profile.

    What to do if after clearing the history appears again?

    This means that the data was downloaded from the bank's servers. To avoid this:

    • After clearing the cache or reinstalling the application do not go to the "History" section - so you postpone synchronization.
    • Use Airplane mode when you first start after the reset.
    • Contact support with a request to disable auto-synchronization (although the bank may refuse).

    If none of the methods help, consider using alternative banking applications (for example, Tinkoff or VTB Online), where history management is more flexible. However, remember: any financial transaction leaves a mark on the banking system, and complete anonymity is only possible when using cash.

    🔹 Result: For most users, the optimal solution will be a combination hiding individual operations + regularly clearing the cache. Radical methods (reinstalling or resetting the phone) should be used only in extreme cases, since they require re-configuring all functions.