Modern smartphones provide users with access to a huge number of functions, but often become hostage to intrusive advertising. Many subscribers of a mobile operator are faced with a situation where an advertising banner or an offer to connect to a new service suddenly appears on the screen. This causes irritation and a desire to immediately get rid of unnecessary content. Such problems arise especially often among clients of large federal operators.
Pop-up windows can block important content and interfere with reading messages or working with applications. Sometimes they appear even when the device is unlocked, which disrupts the usual scenario for using the gadget. The user wonders: how to remove the pop-up menu Tele2 on Android and regain control over your device. This problem can be solved in a comprehensive manner, influencing both the settings of the phone itself and the service parameters of the operator.
There are several effective methods for blocking unwanted notifications. Some of them require a deep dive into system settings, others can be resolved with a simple call to support. It is important to understand the nature of the appearance of these windows in order to choose the most appropriate method of control. In this article, we will look at all the possible options for disabling advertising and information from a cellular operator.
The nature of the appearance of intrusive notifications from the operator
Before you start disabling, you need to figure out where exactly these messages come from. Most often, the source is not the operator’s application itself, but specific USSD requests or WAP content services. The operator uses them to inform about the balance, promotions or new tariffs. Technically, this works through special gateways that send data directly to the screen of your device.
Another common reason is a pre-installed or accidentally installed application. Sometimes users inadvertently agree to install third-party software when clicking on an advertising link. Such software may have rights to display on top of other windows. This creates a “pop-up menu” effect that is difficult to close with a regular click.
It is also worth considering how browsers work. If your browser settings allow notifications from all sites, then advertising pages can send push notifications, masquerading as system messages. This is a common security configuration error in Google Chrome or Yandex Browser. Understanding the source of the problem is half the success in solving it.
⚠️ Attention: Some types of notifications are required by law (for example, warnings about a critical decrease in balance or depletion of traffic). It is technically difficult to completely disable them, and it is not recommended to do this in order to avoid unexpected communication blockages.
Before changing the settings, check your call and message history. If a pop-up window appears immediately after visiting a certain site, the problem is most likely in the browser, and not in the operator.
Setting up notifications in the My Tele2 application
The official application of the operator is the main channel of communication with the subscriber. This is where all types of alerts are most often enabled by default. To remove unnecessary banners, you need to go to the settings of the application itself. Open My Tele2 on your smartphone and find the profile icon or menu in the corner of the screen.
In the settings section, look for an item related to notifications or mailings. It is usually called "Notifications", "Push Messages" or "Broadcast". Here you will see a list of categories: news, offers, balance, services. Disable the sliders you don't need. Often it is enough to leave only balance notifications so as not to miss important events.
If there is no obvious switch in the application menu, try looking for the “Personal Offers” section. Operators like to hide advertising settings there. Unchecking the "Receive marketing offers" box can significantly reduce the frequency of pop-ups. Don't forget to save the changes before exiting.
- 📱 Open the application and go to the "Profile" or "Settings" section.
- 🔔 Find the "Notifications" tab and disable unnecessary categories.
- 🚫 Prevent the display of personal offers in the corresponding menu.
- 💾 Be sure to click the "Save" or "Apply" button.
After making changes, it is recommended to completely close the application and open it again. This will allow the new settings to take effect. If pop-up windows continue to appear, it means the source is deeper in the system or on the operator's server side.
Blocking through Android smartphone settings
Operating system Android provides powerful tools for controlling notifications. You can prevent a specific application from showing any messages on the screen. This is a radical but very effective method. Go to the main settings of your phone and select the “Applications” or “All applications” section.
In the list of installed apps, find My Tele2. If you have several applications installed from this operator, check each of them. Click on an application's name to open its information page. Here we are interested in the “Notifications” section. In modern versions Android (starting from 8.0 and higher), notification management is very detailed.
You can completely disable notifications by switching the main toggle switch to the “Off” position. However, this will also disable important balance information. A more flexible approach is to go inside the notification menu and disable only certain channels, for example, “Marketing” or “Promotions”, leaving the “Balance” channel active.
Settings → Applications → My Tele2 → Notifications → Disable "Promotions" channelsIt is also worth checking application permissions. Go to the "Permissions" section and see if the application has the "On top of other windows" or "Display on top of other applications" permission. If this option is active, disable it. This will prevent advertising banners from appearing when you are using other apps.
☑️ Check Android settings
Disabling services via USSD commands and personal account
Sometimes the problem lies not in the phone, but in the connected services on the number. The operator can activate services such as “Hit” or “Bonuses”, which generate traffic and notifications. To manage these services, you can use USSD commands or your personal account on the website.
The most universal way is to log into your personal account through a browser. Log in using your phone number and password (or via SMS code). In the “Services” section, find the “Connected Services” subsection. Study the list carefully. Anything that is marked as “Information”, “Entertainment” or “Affiliate” can be safely disabled.
For a quick check, you can use the command *153# (relevant for many regions, but may differ). This command opens the service management menu. Follow the on-screen prompts to deactivate unnecessary subscriptions. There is also a command *156# for content management.
| Service type | Disable command | Description |
|---|---|---|
| Tele2 newspaper | *153*11# |
News and horoscopes |
| Anecdotes | *153*12# |
Entertainment content |
| Business information | *153*25# |
Currency rates and news |
| All subscriptions | *156*0# |
Management menu content |
Remember that some services may be paid. Disabling them will not only remove pop-ups, but also save you money. If you do not use these services, there is no point in keeping them active.
⚠️ Attention: Commands and service names may vary depending on your region and current tariff plan. Always check the current commands in the official application or on the operator’s website before entering.
What to do if the command does not work?
If the USSD command gives an error or is not executed, the service may already be disabled or the command is outdated. In this case, it is better to call the support service at 611.
Clearing the browser from advertising notifications
Often users confuse operator system notifications with push notifications from sites in the browser. If you accidentally click "Allow" on a site, it may send you advertisements that look like a message from Tele2. To fix this, you need to clear your browser settings.
B Google Chrome click on the three dots in the corner, select “Settings”, then “Notifications” or “Site Settings” → “Notifications”. You will see a list of sites that are allowed to send messages. Look for suspicious addresses (they often contain the words tele2, bonus, win etc.) and remove them from the list or block them.
A similar procedure is carried out in other browsers, such as Opera, Firefox or Samsung Internet. Look for the "Privacy" or "Sites" section. Clearing this list will instantly stop the flow of advertising spam. It is also recommended to clear your browser cache and cookies to remove traces of your presence on advertising pages.
If advertising continues, a malicious application may be installed on your phone, masquerading as a browser. Check the list of installed apps for unknown icons without names or with suspicious access rights. Removing such software will solve the problem.
Most “pop-up menus” are actually regular web notifications that are easily blocked in the browser settings, not in the phone settings.
Resetting network settings and contacting support
If none of the above methods helped, it may be that There was a software glitch in the cellular network profile. In this case, resetting the network settings helps. This will not delete your personal data (photos, contacts), but will return the Internet and call settings to factory settings.
Go to Settings → System → Reset settings → Reset Wi-Fi, mobile data and Bluetooth settings. Confirm the action. After rebooting the phone, reconfigure the mobile data. Often this breaks an incorrect session with the operator’s notification server.
As a last resort, contact support Tele2. The operator can forcibly disable all information services on your number on its part. Prepare your passport details for identification. Request a full statement of connected paid and free services.
- 🔄 Reset the network settings in the smartphone menu.
- 📞 Call the operator at 611 from your mobile.
- 📝 Request to disable all information and entertainment services.
- 🆔 Be prepared to confirm your identity using your passport data.
Support specialists see the entire connection history and can identify hidden subscriptions that are not displayed in your personal account. This is the most reliable way to be sure to get rid of the problem.
Frequently asked questions (FAQ)
Is it possible to remove the pop-up menu permanently without deleting the application?
Yes, it is possible. Just go to the notification settings of the application itself My Tele2 or to the Android system settings and turn off all notification channels except critical ones (for example, balance). The application will remain on the phone, but will no longer bother you with banners.
Why does a pop-up window appear even after deleting the application?
Most likely, the source of advertising is not in the application, but in the browser (web notifications) or in connected services on the phone number. Check your browser settings for allowed sites and disable unnecessary subscriptions through USSD commands or your personal account.
Is it safe to use USSD commands to disable services?
Yes, using the official USSD commands of the operator is absolutely safe. They cannot harm your phone or SIM card. In the worst case, the command simply will not be executed if the service is already disabled or the code is outdated.
What to do if advertising appears when the phone boots?
This is a sign of the presence of a malicious application with startup rights. Check the list of installed apps, especially those that were recently downloaded from unknown sources. Remove suspicious software and scan your phone with an antivirus.
Can the operator enable these notifications again?
The operator can offer new services, but automatically connecting paid subscriptions without the subscriber’s consent is prohibited by law. If notifications appear again, most likely, you accidentally confirmed participation in the promotion or allowed notifications in your browser.