The Tele2 menu on Android pops up on its own: how to disable it forever

Have you encountered a situation where on your smartphone screen Android the operator menu suddenly appears Tele2 - without your participation? This is annoying: it interrupts work, blocks the interface, and sometimes even leads to accidental clicks on advertisements or paid services. The problem is typical for devices with pre-installed operator software, but it can be solved - and does not always require root access or complex manipulations.

In this article we will analyze all possible reasons the spontaneous appearance of menus Tele2 - from bugs in the firmware to hidden services operator. We will suggest 5 working ways to disable it (including system settings, uninstalling applications and alternative methods for advanced users). We’ll also explain why the problem may return after updating Android - and how to avoid it.

Important: some solutions depend on the smartphone model and firmware version. If you Samsung, Xiaomi or a device with a clean Android (for example Pixel), the instructions will be slightly different. We will indicate the nuances for each case.

Why the Tele2 menu appears on its own: 4 main reasons

Before blocking the menu, you need to understand what causes it. Here are the most common triggers:

• 📱 Pre-installed operator software: Many smartphones sold through Tele2contain proprietary applications (for example, My Tele2 or Tele2 Services). They can automatically open the menu when connected to the network or receiving push notifications.
• 🔄 Updates firmware: After an Android update, some system services are reset to factory settings, including autostart of operator applications.
• 📡 SIM card with active services: If services like “Tele2 Menu” or “Mobile Portal” are connected on your SIM, they can initiate the opening of a window via USSD commands.
• 🤖 Crashes in Android: Rarely, but it happens that there is a bug in the system interface (for example, in System UI) leads to random menu calls through overlaid windows (overlay).

To accurately determine the culprit, check:

1. Are there apps with the name in the list of applications (Settings → Applications) data-i="64">Settings → Applications Tele2.
2. Does the menu appear after specific actions (for example, when connecting to Wi-Fi or Mobile Data).
3. Do SMS or USSD messages arrive before this (check the log in the "Phone" application).

Method 1: Disabling autorun of Tele2 applications

The simplest and safest method is to block the background activity of the operator's applications. This will not completely remove them, but will prevent spontaneous launching.

Instructions for most smartphones:

1. Open Settings → Applications.
2. Find applications with names in the list My Tele2, Tele2 Services, Mobile portal or similar ones.
3. Tap on the application → Battery (or Autorun).
4. Select Restrict or Prohibit autorun.
5. Go back and click Notifications → disable all permissions.

For devices Xiaomi, Redmi or POCO:

• 🔋 Go to Settings → Battery and performance → Management autorun.
• 🔍 Find applications Tele2 and turn off the switches next to them.
• 🛡️ Go to Settings → Privacy → Accessibility → Display over other apps and disable window overlay for these applications.

⚠️ Attention: On some firmware (for example, ColorOS from Oppo/Realme) the autorun option may be called differently - “Auto-optimization” or “Background activity”. If you do not find the desired item, use the search in the settings using the keyword “auto”.

Method 2: Uninstalling Tele2 applications (without root)

If disabling autorun does not help, the next step is uninstalling unnecessary applications. Many of them are system ones, but some can be removed using standard means.

How to check and remove:

1. Go in Settings → Applications.
2. In the top menu, select Show system ones (or turn on the "All applications" filter).
3. Find applications with names:
   • com.tele2.myservices (main menu)
   • com.tele2.portal (mobile portal)
   • com.tele2.ussd (USSD command handler)

For devices Samsung:

• 📱 Use Settings → Device maintenance → Memory → Advanced → Unnecessary applications.
• 🗑️ Here you can remove some pre-installed apps, including services Tele2.

adb shell pm disable-user --user 0 com.tele2.myservices

⚠️ Attention: Removing system applications may cause problems with the SIM card or mobile network. Before uninstalling create a backup copy of your data make sure you have access to an alternative communication method (for example, Wi-Fi Calling).

Method 3: Blocking USSD and service commands

Menu Tele2 often opens through USSD commands (for example, *105# or *111#), which sends SIM card. They can be blocked at the Android level.

Option 1: Through the phone settings

1. Open the “Phone” application and go to Settings → Additional settings → USSD codes.
2. Disable the option Automatic response to USSD (if available).
3. In some firmware (for example MIUI) you need to go to Settings → SIM cards and mobile networks → Advanced → USSD and deactivate automatic processing.

Option 2: Using third-party applications

• 🔒 Install USSD Blocker (for example, USSD Monitor from Google Play).
• 📋 Add commands to the blacklist *105#, *111#, *123#.
• 🛡️ Enable the option to block automatic USSD requests.

Method 4: Reset network and SIM card settings

If the menu appears due to malfunctions of the SIM card or mobile network, resetting the corresponding settings will help. This is a safe procedure, but after it you will have to re-enter the connection parameters (for example, APN).

Step-by-step guide:

1. Open Settings → System → Reset settings.
2. Select Reset network settings (or Reset mobile network).
3. Confirm the action. The phone will reboot.
4. After turning on, check if the menu appears Tele2.

If the problem persists, try re-registering the SIM card:

• 📶 Enter in the dialer ##4636## (the testing menu will open).
• 🔄 Go to the tab Phone information and press Turn off radio (turns off the mobile network).
• 📴 Wait 30 seconds and turn the radio back on.
• 🔄 Reboot your phone.

• Name: Tele2 Internet
• APN: internet.tele2.ru
• Authentication type: PAP

These parameters are usually set automatically, but sometimes require manual input.-->

Method 5: Radical measures (for advanced users)

If none of the above helped, more complex methods remain. They require experience with Android and can lead to loss of warranty or unstable operation of the device.

Option 1: Disabling via ADB

This requires a computer with installed ADB Tools and USB debugging enabled on the phone.

adb shell pm uninstall -k --user 0 com.tele2.myservices
adb shell pm uninstall -k --user 0 com.tele2.portal

These commands will remove applications Tele2 for the current user without uninstalling from the system.

Option 2: Flashing

• 📱 Install custom firmware (for example, LineageOS), which does not have pre-installed operator applications.
• 🔧 To do this, you will need to unlock the bootloader (bootloader) and get root access.
• ⚠️ Risks: data loss, device failure, warranty void.

Option 3: Replacing a SIM card

If the problem is related to the SIM, contact the salon Tele2 and ask to replace it with a new one. Specify that you need a card without auto-loading services (some operators issue “clean” SIMs upon request).

⚠️ Attention: Flashing and working with ADB may disrupt the operation of banking applications (due to triggers SafetyNet). Before such actions, check compatibility with Google Pay, Sberbank Online and other services that are sensitive to changes in the system.

What to do if the Tele2 menu appeared after an Android update

Firmware updates often return the factory settings of pre-installed applications If the menu Tele2 started to appear after. update, follow the algorithm:

1. Check the list of applications: Previously deleted operator services may have returned.
2. Reset permissions: Go to Settings → Applications → Three dots → Reset application permissions.
3. Roll back to the previous version firmware (if the update brought more problems than benefits). To do this, use the manufacturer's official tools (for example, Samsung Smart Switch or Xiaomi Flash Tool).

If rollback is not possible, repeat method 2 (uninstalling applications) or method 3 (USSD blocking). As a last resort, contact support Tele2 with a request to disable service messages for your number.

FAQ: Frequently asked questions about the Tele2 menu on Android