Smartphone Honor 9X, despite its age, remains a reliable device, but over time the software may malfunction. The appearance of system glitches, slowdown of the interface or the inability to unlock the screen often require drastic measures. Returning to the original state is the most effective way to eliminate software errors that have accumulated over years of active use of the gadget.
The procedure for completely clearing the memory and restoring factory settings is called Hard Reset. It is important to understand that this process is irreversible: all photos, contacts, applications and personal files will be permanently deleted from the device’s internal memory. Before starting the operation, it is critical to create a backup copy of your data in cloud storage or transfer it to an external storage device to avoid losing valuable information.
In this article we will examine in detail the two main methods of performing a reset: through the standard operating system settings menu Android and through recovery mode Recovery Mode. The second method is indispensable in situations when the phone is frozen, does not boot, or you have forgotten the lock pattern. We will also touch on the nuances of working with your account Google and explain how to avoid activation blocking after cleaning.
Preparing the device for the reset procedure
Before taking active steps, you need to make sure the battery is ready. The charge level must be at least 50-60%, since the process of formatting the data partition requires stable power. A sudden shutdown of the smartphone while writing system files can damage the bootloader and turn the device into a “brick.”
Be sure to synchronize important data. Check that your contacts are saved in your account Google or exported to a file .vcf. Photos and videos are best copied to a computer or uploaded to services like Google Photos. It is also worth remembering the passwords for the main applications and accounts, since after the reset you will have to enter them again.
⚠️ Attention: If your device has FRP (Factory Reset Protection) protection enabled, be sure to remove your Google account from the settings before resetting. Otherwise, after turning on, the phone will require you to enter the password for the last used account, which can become a problem if you do not remember it.
Remove the memory card MicroSDif it is installed in the slot. Although modern versions EMUI usually ask whether to format the internal memory or card, the human factor has not been canceled. Accidentally erasing the archive of family photos on a flash card will be an unpleasant surprise, which can easily be avoided by simply removing the media before starting the procedure.
Soft reset through the Android settings menu
The safest and easiest way to return Honor 9X to the factory state is available directly from a running system. This method is preferred if you have access to the desktop and menus. The algorithm of actions is intuitive, but requires care when confirming the deletion of data.
First, open the main menu and find the icon Settings. Scroll down the list of parameters to System or System and updates, depending on the firmware version. Inside this section, we are interested in the sub-item Reset, where all recovery functions are collected.
- 📱 Click on item Reset settings to access the main cleaning menu.
- 🗑️ Select the option Reset phone settings at the bottom of the screen.
- 🔒 Enter a digital password, pattern or screen unlock PIN to confirm the owner's identity.
A warning will appear on the screen that all data will be deleted. The system will prompt you to familiarize yourself with the list of what is subject to destruction: accounts, applications, media files and settings. If you are confident in your decision, click the red button Reset your phone. The device will reboot and the cleaning process will begin, which will take from 5 to 15 minutes.
Before pressing the reset button, turn off the Internet (Wi-Fi and mobile data) to avoid accidentally synchronizing old data during the reboot process.
After the procedure is completed, the smartphone will turn on as new, prompting you to select a language and connect to Wi-Fi. You will need to go through the initial setup Android, similar to what you did when you first purchased the device in the store.
Hard reset via Recovery mode (Hard Reset)
If the smartphone does not turn on, hangs on the logo or you cannot enter the menu due to a forgotten password, you will need to use hardware buttons This method is called Hard Reset and allows you to clear memory bypassing the operating system using the boot menu Recovery.
To enter recovery mode on Honor 9X you must completely turn off the device. Make sure the screen is dark and the phone is not vibrating. Then hold down two buttons at the same time: volume up (Volume Up) and power button (Power). Hold them until the logo appears Honor, after which you can release the power button while continuing to hold the volume key.
☑️ Algorithm for entering Recovery
When the white menu with blue or black controls appears, release the volume button. Control in this mode is carried out with the volume keys (up/down to move the cursor) and the power button (to confirm the selection). In some firmware versions, touch screen control is possible.
| Action | Control button | Result |
|---|---|---|
| Move up | Volume Up | Cursor moves one item higher |
| Move down | Volume Down | Cursor moves one item lower |
| Confirmation | Power (Power) | Selecting a highlighted menu item |
| Exit/Back | Power (long) | Return to previous menu |
In the main menu, select item Wipe data/factory reset or Reset to factory settings. The system will ask for confirmation, often requiring you to enter a word yes using the volume buttons. After confirmation, formatting of the partition will begin userdata. When finished, select Reboot system now to reboot.
⚠️ Attention: In Recovery mode, the touch screen may not work. Be prepared to use physical buttons for navigation, even if you are used to a touch interface.
Solving problems with FRP lock (Google Account)
Modern smartphones are equipped with an anti-theft system known as FRP. If you reset the settings without first deleting the account Android are equipped with an anti-theft system known as FRP. If you performed a factory reset without deleting your account first Google, during the first setup the phone will require you to enter the login and password for the account that was synchronized with the device before the reset.
This is a security measure that prevents the use of a stolen phone after it has been flashed. If you are the rightful owner, but do not remember the password, use the procedure to restore access through the Google website on your computer. Entering incorrect data repeatedly can temporarily block the ability to log into your account.
In some cases, users try to bypass this protection using third-party methods. However, we recommend using only official access recovery methods. Attempts to hack FRP can lead to complete blocking of the device by the manufacturer's service centers or violation of the law.
What to do if the phone requires the account of the previous owner?
If you bought the phone secondhand and it requires a seller's account, contact him to enter data or remove the device from his list of trusted ones. Without this, it is legally impossible to unlock your smartphone.
Data recovery after resetting
After Honor 9X it has successfully loaded and you have completed the initial setup, the stage of returning personal information begins. If you created a backup via the cloud Huawei or Google Drive, the process will go as smoothly and automatically as possible.
When connecting to Wi-Fi at the setup stage, the system will offer to restore data from the backup. Select the desired restore point by date. Contacts, call history and a list of installed applications will begin to load in the background. There may be a slight delay before photos appear in the gallery as they are downloaded from the cloud as needed.
- ☁️ Log in to your account Google to automatically synchronize your contacts and calendar.
- 📂 Use the application Files to transfer documents from your computer via a USB cable.
- 📸 Open Google Photos to access the media library if cloud synchronization was used.
To transfer data from another smartphone, you can use a proprietary utility Phone Clone, which is often preinstalled on devices Honor. It allows you to transfer contacts, messages and applications wirelessly in a matter of minutes without using cables.
Restoring from a cloud copy is the most reliable way to return data, as it guarantees the integrity of the contact structure and system settings.
Frequent errors and ways to resolve them
Sometimes the reset process can abort or fail. The most common problem is getting stuck on the logo Honor after a reboot. In this case, you need to perform a forced reboot by holding the power button for 10-15 seconds, and then try to enter Recovery mode again.
If the phone displays the message The system is damaged or Reset failedthe recovery partition may be damaged. In such a situation, you may need to flash the device via a computer using a utility HiSuite or more complex flash tools. However, for an ordinary user, the best solution would be to contact an authorized service center.
⚠️ Attention: The Recovery menu interface may differ depending on the EMUI firmware version. If you don't find the Wipe Data item, look for similar names, such as "Clear Data" or "Factory Reset".
Another error is an endless reboot (bootloop) after a reset. This often indicates a hardware problem with the power button or corrupt system NAND files. Software methods are powerless here, and diagnostics of the hardware part of the device is required.
Failure prevention and optimization
To avoid the need for frequent resets in the future, you should follow simple operating rules Honor 9X. Regularly clear your application cache and remove unused apps. The accumulation of junk files can slow down the file system and cause conflicts in the operating system.
Install applications only from trusted sources, such as the official store AppGallery or Google Play. Third-party APK files may contain malicious code that interferes with the stability of Android. Also update your firmware promptly, as manufacturers release security patches and bug fixes.
Once every six months, it is recommended to make a full backup copy of your data to an external storage device. This will not only protect your information, but will also allow you to quickly restore the functionality of your smartphone in the event of a critical failure without a long search for lost files.
Will data be erased from the memory card when resetting the settings?
By default, resetting the settings affects only the internal memory of the smartphone. The data on the MicroSD memory card remains intact. However, in the reset menu there may be a separate checkbox “Empty memory card” - make sure that it is not active if you want to save files on the flash drive.
Is it possible to interrupt the reset process if it is taking longer?
It is strictly not recommended to interrupt the reset process, even if it takes longer than usual. Interrupting the recording of system files can lead to irreversible damage to the operating system, after which the phone will no longer turn on.
What to do if the phone asks for a password after resetting?
This is FRP protection. You need to enter the login and password for the Google account that was synchronized with the phone before the reset. If you don't remember the details, use the password recovery form on the Google website.
Will a reset remove the Android version?
No, a factory reset returns the software to the out-of-the-box state of your current firmware version. Downgrading the Android version (rollback) through a regular reset is not possible; this requires a complete flashing.
How do you know if the reset was successful?
A successful reset is confirmed by the appearance of the initial setup screen (selecting a language, connecting to Wi-Fi). If the phone immediately booted into the desktop with the old icons, it means that the reset was not performed or the changes were rolled back.