Many users of modern smartphones are faced with a situation where the built-in tools for monitoring time of use begin to show incorrect data or simply interfere with their intrusiveness. The function Digital balance (Digital Wellbeing), introduced by Google, is designed to help combat gadget addiction, but sometimes it requires a complete reset. This may be necessary after selling the device, transferring it to another family member, or simply to start a “clean” monitoring period without accumulated statistics.
The reset procedure is not complicated, however, the location of the necessary menus may vary depending on the manufacturer of your device. On pure Android Google, the settings are in one place, while shells from Samsung, Xiaomi or Realme can hide these options deeper in system partitions. It is important to understand the difference between simply disabling a feature and completely deleting accumulated data about your activity.
In this guide, we will look at all the available ways to clear application history. You will learn how to delete data through system settings, use developer modes to force stop services, and what consequences the complete deletion of application data will entail. Digital balance. Let's take a look at how to return the system to a “clean slate.”
What is digital balance and why reset it
Digital Balance is a set of tools that track how much time you spend in each application, how many times you unlock your phone and how many notifications you receive. The system collects this information in the background, creating detailed statistics for the day, week or month. This data is stored locally on the device and is linked to your current user profile.
Resetting this data may be required for several objective reasons. For example, if you handed your phone to your child for a week, and game usage statistics skewed your actual picture of digital hygiene. Cleaning is also needed when diagnosing problems when balance widgets stop updating or show zero values despite active use of the smartphone. Sometimes users simply want to remove the “digital trace” of their activity before selling the gadget.
It is worth noting that resetting statistics does not delete the applications themselves or your personal files, such as photos or contacts. However, all graphs and charts that you saw in the monitoring menu will be permanently deleted. From this point on, the system will begin to collect data again, as if you had just turned on the phone after a factory reset.
⚠️ Attention: Before performing any actions to clear system services data, make sure that you have a backup copy of important settings. Although resetting the balance is safe for personal files, it can reset your personal time limits for applications that you previously installed.
Preparing the device for the reset procedure
Before moving on to active actions in the settings menu, you need to perform several preparatory steps. This will help avoid unexpected errors and ensure that the process goes smoothly. First of all, it is recommended to check the battery charge, since working with system settings and restarting services may require energy.
It is also important to understand what type of reset you need. Complete data deletion is different from simply pausing tracking. If you just want to temporarily stop counting time, you may not need to delete the data, but rather pause the function. However, if the goal is precisely to reset the counters, then preparation includes remembering your current limits if you plan to set them up again.
- 🔋 Make sure that the battery charge is at least 30-40% so that the phone does not turn off while changing system settings.
- 📝 Write down or take a screenshot of the time limits you set for important applications, since after resetting they will have to be manually configured again.
- 🔄 Close all running applications in the background to free up RAM and speed up the task manager during the procedure.
- 📶 Turn off the Internet while manipulating local data so that synchronization does not interfere with the cache clearing process (optional).
Some Manufacturers such as Huawei or Honormay use their own implementations of similar functions under other names, for example, “Phone Health”. The principle of preparation remains the same: find the appropriate section in the settings before starting work. Please remember that the interface may vary slightly depending on the version of the operating system Android (10, 11, 12, 13 or 14).
If you use several user profiles on one device, remember that resetting the digital balance in one profile will not affect the statistics of other profiles. You will need to repeat the procedure for each account separately.
Standard reset method through system settings
The most reliable and safe method of clearing statistics is to use the built-in application management menu. This method does not require obtaining root access or connecting to a computer. We will act directly on the system application responsible for collecting usage telemetry.
First, you need to find the application itself in the list of installed apps. Despite the fact that it is a system one, Android allows you to manage its data in the same way as regular utilities from the Play Market store. The path to it may vary, but the logic remains the same for most devices.
Go to the Settings section of your smartphone. Find item Applications or All applications. In the list that opens, you need to find a service with the name Digital balance (or Digital Wellbeing). In some firmware it may be hidden under the name “Google Play Services” or have an hourglass icon. If you don’t see it in the general list, try clicking on the three dots in the corner of the screen and select “Show system processes.”
| Action | Description of the process | Result |
|---|---|---|
| Clearing the cache | Deleting temporary files | Safe, statistics are saved |
| Clearing data | Full reset of settings and history | Statistics are reset, limits are reset |
| Stopping the application | Forcing the process to end | Temporarily stopping collection data |
| Removing updates | Returning to the factory version of the service | Resetting functionality to the basic level |
After you have found the application you need, click on it. In the application information menu that opens, find the section Storage or Memory. Here you will see two main buttons: “Clear cache” and “Clear data” (or “Reset”). We are interested in the second option. Clicking on Clear data will cause a system warning that all usage information will be deleted.
⚠️ Attention: The menu interface may change after a major update firmware. If you cannot find the “Digital Balance” item in the list of applications, check the “Accessibility” section or use the search in the settings by entering the query “balance”.
☑️ Reset algorithm through settings
Removing updates and rolling back the version service
Sometimes standard data cleaning does not help solve problems with incorrect display of statistics or freezing of the interface. In such cases, an effective solution is to roll back the application to the factory version. System applications built into Androidfrequently receive updates through Google Play, which may contain bugs.
To perform this procedure, go to the application information menu again Digital balanceas described in the previous section. In the upper right corner of the screen (or in the three-dot menu), find the option Delete updates. The system will ask for confirmation, warning that the application will return to the version that was installed when purchasing the phone.
This method is especially useful if the problem arose immediately after the next automatic service update. After a rollback, statistics will also be reset, since the new version of the database will become incompatible with the old storage structure. After performing this operation, it is recommended to reboot the device so that the system reinitializes the monitoring services.
It is worth considering that after rolling back the version, some new functions added in the latest updates will no longer be available. However, the basic functionality of calculating time and setting limits will remain in full. Over time, the system will prompt you to update the application again, and you can do this when a stable version is released without errors.
What happens when updates are uninstalled?
When you uninstall updates to a system application, it returns to its out-of-the-box state. This often solves compatibility issues, but may temporarily disable synchronization with the Google cloud until the current version is reinstalled.
Rolling back an application version is a radical but effective method of dealing with software errors, which simultaneously performs a complete reset of accumulated usage statistics.
Reset via developer mode and ADB
For For advanced users who are not afraid of the command line, there is a method to reset the balance via USB debugging. This method allows you to clear data even in cases where the system interface is blocked or unstable. You will need a computer with the platform installed ADB (Android Debug Bridge) and USB debugging enabled on your smartphone.
To enable developer mode, go to Settings → About phone and quickly click 7 times on the item Build number. After the message “You have become a developer” appears, return to the main settings menu, where a new section will appear For developers. Inside it, activate the switch USB debugging.
Connect the phone to computer with a cable and open a command prompt or terminal on the PC. Enter the following command to access the device shell:
adb shell
After connecting, run the command to clear the digital balance package data. The package name usually looks like com.google.android.apps.wellbeing. The command will be as follows:
pm clear com.google.android.apps.wellbeing
This command will instantly delete all data associated with the application, including the statistics database, limit settings and sleep modes. The phone screen may flicker and the balance widgets will update to show zero values. This method is the most “clean” from a technical point of view, since it affects the file system directly, bypassing the graphical interface.
- 💻 The method requires a computer and ADB drivers installed.
- ⚡ Allows you to reset data even if the settings interface is frozen.
- 🔒 Requires confirmation of debugging permission on the smartphone screen upon first connection.
- 🛠 Suitable for diagnosing complex software failures in system services.
If you do not want to use a computer, some file managers with access to system partitions (require Root) also allow you to clear the application data directory manually, but using ADB is considered a safer and more controlled way for experienced users.
Reset features on different versions of Android
The interface and depth of integration of digital well-being functions vary significantly depending on the version of the operating system. Starting from Android 9 Pie, this function has become an integral part of the system, but its implementation has evolved every year.
On versions Android 10 and 11 the digital balance menu is placed in a separate large settings section, often located immediately after the “Connections” or “Sound” section. Here, users have access to detailed statistics and can reset data directly from the function's main menu, without having to go into the depths of application management. The reset button may be in the context menu (three dots).
In newer versions such as Android 12, 13 and 14Google has redesigned it to match the You material. Data management has become more hidden to protect privacy. Often the option to completely delete history is hidden in the “Data and Access” subsection inside the balance application itself. On smartphones Samsung with the One UI shell, this function can be combined with the “Focus” mode, and resetting may require disabling the latter.
Device owners Xiaomi (MIUI/HyperOS) may find that the standard Google service is replaced or supplemented by its own Screen Time solution. In this case, the reset is performed through the settings of that specific application, and not through the Google system service. It is important not to confuse these two tools, as they keep different statistics.
⚠️ Attention: On devices without Google services (for example, new Huawei models), the digital balance function may be absent or work in a reduced mode. In such cases, the reset is made through the settings of the phone's built-in manager, and not through the Google menu.
If after resetting the statistics, the graphs do not begin to be built again within 24 hours, check whether access to use for the “Digital Balance” application itself is disabled in the “Special Features” section. Without this permission, it cannot track activity.
Frequently asked questions and problems after a reset
Will statistics return after a data reset?
No, all accumulated application usage history will be deleted permanently. The system will start counting again from the current moment. Data from previous days cannot be restored unless you backed up your device settings before the reset.
Will my Google Account reset after clearing my balance?
No, clearing your Digital Balance app data does not affect your main Google Account, email, contacts, or synced files in any way. This action only affects local usage time statistics and set timers.
Why is the Clear Data button greyed out (grayed out)?
This may happen if the application is a critical system component at the moment or if you have device administrator rights enabled for that service. Try revoking administrator rights first in the “Security” → “Device Administrators” section, and then try again.
Is it possible to reset the balance for only one specific application?
Unfortunately, it is impossible to delete statistics for only one app (for example, only for Instagram) using standard system tools. Resetting the Digital Balance app data clears the statistics for all applications installed on the device at once.
Does resetting affect the operation of parental controls?
Yes, if you used Digital Balance to set up access restrictions for children, all time limits and Bedtime schedules that were set will be deleted. You will need to set them up again manually after performing the reset procedure.