Section “Other” in memory Samsung Galaxy A71 is a real “black hole” for many users. It takes up gigabytes of space, but does not contain any photos, applications, or downloads. Why is this happening? The fact is that under this category Android and the shell One UI hide system files, cache, temporary data and even the remains of deleted apps. Unlike visible folders, “Other” is not cleared using standard methods - it needs to be “cleaned out” purposefully.
If your Galaxy A71 shows that there is critically little memory left, and in the "Other" section it has accumulated from 5 to 20 GB of garbage, do not rush to reset the phone to factory settings. In 90% of cases, the problem can be solved without data loss - just know where to look. In this article we will look at all the working methods: from safely clearing the cache to deleting hidden system files that are not visible in standard Explorer.
What is “Other” in the memory of the Samsung Galaxy A71?
In the storage menu Samsung Galaxy A71 (path: Settings → Device care → Memory) you will see the distribution of memory into categories: “Applications”, “Images”, “Videos”, etc. The “Other” category is everything that does not fall into the other sections. It includes:
- 🗑️ Application and system cache —temporary files that are created to speed up apps. For example, the cache Google Play Services can weigh up to 1 GB.
- 📁 Residual files - "tails" from deleted applications, updates or even old versions of Android.
- 🔄 Logs and dumps - system logs errors that are created during failures (for example,
logcatortombstones). - 📱 Android hidden folders —for example,
/data/app-libor/cachethat are not displayed in the standard explorer. - 🔒 Encrypted data —files that the system cannot classify (for example, backups or encryption data).
On Galaxy A71 s One UI 2.5–5.1 (depending on version firmware) “Other” is often bloated due to the way it works Samsung Knox —a built-in security system that creates isolated containers for data. These containers can remain even after applications are uninstalled, taking up space in the “Other” section.
⚠️ Attention: If the volume of “Other” exceeds 10 GB, this may occur. indicate a failure in the storage system. In this case, cleaning may not help - a reset to factory settings or flashing will be required.
Method 1: Clearing the application and system cache
The safest and fastest method is to delete temporary files. The cache does not contain important data, so clearing it is not possible. will harm the operation of the phone. Galaxy A71 this can be done in two ways:
1.1. Clearing the cache of individual applications
Some apps (for example, Facebook, Instagram or Google Chrome) can accumulate gigabytes of cache. delete:
- Open
Settings → Applications. - Click on the three dots in the upper right corner and select
Sort by size. - Select an application with a large cache size (for example, YouTube or TikTok).
- Go to
Storage → Clear cache.
Pay attention to applications with cache more than 500 MB — clearing them will give the maximum effect. For example, the Google Play Market cache can reach 1-2 GB.
1.2 Clearing the system cache through Recovery Mode
If standard cleaning does not help, try deleting the partition cache /cache via recovery mode. This will not delete your data, but it may solve the problem with the “bloated” “Other” partition.
Charge the phone to at least 50%|Back up important data|Close all applications|Turn off software protection fingerprint/face
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- Turn off Galaxy A71.
- Press the buttons simultaneously
Volume up + Powerand hold them for 5-7 seconds until the logo appears Samsung. - In the menu Recovery Mode Use the volume buttons to select
Wipe cache partition. - Confirm the action with the button
Power. - After completion, select
Reboot system now.
This method is especially effective if “Other” has grown after an update One UI or installation large applications (for example, games).
Method 2: Removing residual files and junk using My Files
Standard Explorer Samsung My Files allows you to find and delete some hidden files that belong to the "Other" category. Here's how to do it:
- Open the application
My files(folder icon on the main screen). - Go to section
Storage analysis(graphic icon at the bottom of the screen). - Click on category
Other. - View the list of files and folders. Pay attention to:
- 📂 Folders with names like
com.sec.android.*orandroid.secureare the remains of system applications. - 🗃️ Files with extension
.tmp,.log,.bak—temporary or backup copies. - 🔍 Folders
DownloadorDCIM/.thumbnails—thumbnails of images that can weigh hundreds of megabytes.
Delete unnecessary files, but do not touch folders with names:
Android(system application data),data(basic user data),system(firmware files).
If you are not sure whether you can delete a folder, it is better to leave it - an error can lead to a malfunction of the phone.
In My Files there is a “Trash” function, where files are stored for 15 days before being permanently deleted. If after cleaning the phone becomes unstable, check the trash and restore the deleted data.
Method 3: Using third-party applications for deep cleaning
If the built-in tools fail, third-party software will help. The best applications for cleaning “Other” on Galaxy A71:
| Application | What cleans | Pros | Cons |
|---|---|---|---|
| SD Maid | Residual files, cache, empty folders, duplicates | Deep analysis, works without root | Paid version for full functionality |
| Files by Google | Cache, duplicates, large files | Free, easy to use | Does not remove system garbage |
| CCleaner | Cache, history, temporary files | Quick cleaning | Aggressive advertising in the free version |
| 1Tap Cleaner | Cache, call history, SMS | One-click cleaning | Does not delete deep system files |
We recommend starting with SD Maid —it deals best with “junk” files. One UIAfter installation:
- Run the application and provide access to memory.
- Select the tab
CorpseFinder(search for residual files). - Click
Runand wait for the analysis to complete. - Delete the found files, except those marked as “System”.
If the application asks for root access, refuse - by Galaxy A71 obtaining it may disrupt operation Samsung Knox and void your warranty.
⚠️ Attention: Some "cleaners" (for example, Clean Master) may delete useful data or show false warnings about viruses. Use only proven applications from the table above.
Method 4: Cleaning via ADB (for advanced users)
If the previous methods did not help, and “Other” still takes up a lot of space, you can try removing junk via ADB (Android Debug Bridge). This is a debugging tool that allows you to control your phone from your computer. The method requires caution, but often saves in difficult cases.
You will need:
- 💻 Computer with Windows/macOS/Linux,
- 🔌 USB cable (original from Samsung),
- 📥 Installed drivers Samsung USB Driver i ADB Tools.
Instructions:
- Enable on your phone
Developer mode:- Go to
Settings → About phone → Software information. - Click 7 times on
Build numberuntil the notification “You have become a developer” appears.
- Go to
Settings → Developer options i enable USB debugging.File transfer.adb devices
If the phone is recognized (its serial number appears), enter the command to clear the cache of all user applications:
adb shell pm trim-caches 1G
To delete temporary system files, use:
adb shell rm -rf /data/local/tmp/*
adb shell rm -rf /cache/*
These commands are safe, but will not delete deep system files. More aggressive cleaning will require rights rootwhich is not recommended for Galaxy A71 due to the risk of loss Knox.
What to do if ADB does not see the device?
If the command adb devices is not shows your Galaxy A71, check:
1. Are the drivers installed Samsung USB Driver for Mobile Phones.
2. Is the mode USB debugging enabled in the developer settings.
3. Are you using the original cable (low-quality cables may not transfer data).
4. Try restarting the phone and computer.
If the problem persists, try another USB port or computer.
Method 5: Reset to factory settings (extreme option) method)
If “Other” takes up more than 15 GB, and no methods help, the last option remains - Hard ResetThis will completely clear the phone, including all user data, so first:
Create a backup to Google Drive or computer|Write down account logins/passwords|Save contacts to SIM or cloud|Make sure your phone is 100% charged
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Reset instructions:
- Open
Settings → General settings → Reset. - Select
Reset data(orReset to factory settings). - Enter PIN code or pattern.
- Confirm the action by clicking
Delete everything. - 🔄 Clear the cache regularly (once every 1-2 months) through
Settings → Device care → Memory → Clean. - 🚫 Avoid “cleaners” with aggressive advertising —they often create more garbage than they remove.
- 📱 Delete unused applications via
Settings → Applicationsrather than just clicking on the icon (“Delete” → “Clear data” before deleting). - 🔒 Disable automatic backup copying for unnecessary data (for example, game cache) in
Settings → Accounts and archiving. - 📥 Do not download files “for later” —clean the folder regularly
Downloads.
After the reset, the phone will reboot and will be like new. The “Other” section will be reduced to 1–3 GB (this is the normal volume for system files).
⚠️ Attention: On some firmware One UI after the reset, up to 5 GB may remain in the “Other” section. This is due to operation Samsung Knox and is not an error. Do not try to delete these files manually - they are needed for security.
How to prevent. re-filling “Other”?
To prevent the “Other” section from growing again, follow these tips:
It is also useful to disable background activity for unnecessary applications:
- Go to
Settings → Applications. - Select an application (for example, Facebook).
- Click
Mobile data → Background dataand disable them.
This will reduce the number of temporary files created.
The Galaxy A71 s One UI 4.0 and higher has a built-in “Auto Clean” function that deletes unnecessary files once a week. Enable it in Settings → Device care → Auto-optimization.
FAQ: Frequently asked questions about clearing “Other” on Samsung A71
Can I delete “Other” completely, so that there is 0 MB there?
No, this is impossible. The “Other” section will always occupy at least 1–3 GB, since critical system files are stored there (for example, data Samsung Knox or Android configurations). Complete cleaning will lead to a system failure.
Why does “Other” grow again after cleaning?
This is normal Android behavior. The system and applications constantly create temporary files (cache, logs, thumbnails). To slow down the growth of “Other”, turn off the background activity of unnecessary apps and clear the cache regularly (once a month).
Is it safe to use applications like Clean Master?
No, such “cleaners” often delete useful data or show false warnings about viruses in order to sell the premium version. if after all the cleaning, “Other” still takes up 10+ GB? Galaxy A71 better use SD Maid or built-in tools One UI.
What should I do if, after all the clearing, “Other” still takes up 10+ GB?
This may indicate a file system failure or partition damage. In this case, only /data. In this case, it will only help reset to factory settings or flashing via Odinwill help. If the problem persists, contact the service center. center Samsung.
Is it possible to clear “Other” without losing data?
Yes, in 90% of cases the methods from this article help (clearing the cache, deleting residual files, ADB) Only in extreme cases (for example, if “Other” takes up 20+ GB) is required. reset. Always make a backup copy before serious manipulations!