Smartphones Samsung are famous for their capabilities, but even they are not immune to the lack of free space. Often, users are faced with a situation where the device starts to work slower, and the system reports that the storage is full. The culprit of the problem is often the messenger Viberwhich accumulates gigabytes of media files over years of use.
Cleaning memory in Viber on Android Samsung is not just deleting a couple of old photos, but a complex process that requires the right approach. If you simply erase important dialogues, you may lose the necessary information, so you need to act methodically. In this article, we will analyze all available optimization methods, from the built-in application tools to the system settings of the One UI shell.
Analyzing space in the application
Before taking decisive action to delete data, you need to understand what exactly is taking up space on your Samsung Galaxy. Messengers are designed in such a way that they save copies of all sent and received files locally for quick access. This applies not only to photographs, but also to voice messages, videos and documents.
To start diagnostics, open the application and go to the section More → Settings → Memory. Here you will see detailed statistics: how much space images, videos, audio and documents take up. Cache applications can also grow to impressive sizes, although it is designed to speed up work.
Pay attention to the "Chats" tab. It often turns out that 80% of the space is taken up by correspondence with one or two active interlocutors or group chats. This is where you should start cleaning in order to free up the device's resources as efficiently as possible.
Periodically check the "Memory" section in the Viber settings to control the growth of data volume and delete unnecessary things before the phone starts to slow down.
Clearing the cache and data through the phone settings
The most secure and A quick way to free up space without deleting conversations is to clear the cache through the system menu Android. The cache is temporary files that speed up the loading of frequently visited pages and viewed images. Deleting them will not affect your contacts or message history.
To perform this operation on smartphones Samsung you need to go to Settings → Applications → Viber. In the menu that opens, select "Storage". You will see two buttons: "Clear cache" and "Clear data". Press only the first button to maintain the integrity of your account.
⚠️ Attention: Clicking the "Clear data" button will completely reset the application. You will be logged out of your account and all local settings will be deleted. Do this only if you are planning a complete reinstallation.
After clearing the cache, the application may run a little slower when first launched because it will need to regenerate temporary files. However, this is a temporary phenomenon, which is quickly compensated by the free space that appears.
Clearing the cache through the Android settings is a safe procedure that does not delete your personal messages and contacts.
Deleting media files and heavy dialogs
The bulk of the memory is consumed by media files. Unlike cache, photos and videos are important information for the user, so deleting them requires preview. The built-in gallery Viber allows you to sort files by type and date, which greatly simplifies the process.
Go to the chat that takes up the most space, click on the name of the interlocutor at the top of the screen and select “Media, links and documents”. Here you can select several files at once or use the "Select All" function for a certain period. Once highlighted, click the delete button.
- 📸 Delete blurry or bad photos that are of no value.
- 🎥 Erase long videos that you have already watched and saved to the cloud.
- 📄 Check the documents section for old PDFs or installers APK.
- 🎙️ Don't forget about voice messages, which also take up disk space.
If you want to delete the entire conversation, hold your finger on the chat in the general list and select "Delete". The system will offer the option “Delete media files from the phone.” Be sure to check the box here, otherwise the files will remain in the device’s memory, taking up dead weight space.
Setting up autosave and automatic loading
So that the problem of low memory does not return to in the future, you need to properly configure your content download settings. By default, Viber can automatically save all incoming photos and videos to the phone gallery, which quickly fills up the storage.
Go to Settings → Data and multimedia. Here you can disable autosave to the gallery. It is also recommended to set up automatic downloading of media files: select the option "Only via Wi-Fi" or "Never" for videos, since they weigh the most.
| Option | Recommended value | Impact on memory |
|---|---|---|
| Auto-save to gallery | Disabled | High (file duplication) |
| Uploading photos (Mobile data) | Enabled | Low (photos weigh little) |
| Video loading (Mobile data) | Off | Critical (videos weigh a lot) |
| Loading stickers | Wi-Fi only | Medium |
These settings will allow you to control the flow of incoming data. You will still be able to view media files within the application as needed, but they will not take up space permanently unless you specifically save them.
Transferring data to an SD memory card
Owners of smartphones Samsung with support for memory cards microSD can transfer messenger storage to an external one drive. This will free up the internal memory of the system, which is often limited, unlike the capacity of the card.
In settings Viber find the "Memory" section and select "Save path". Change it from "Internal Memory" to "SD Card". The application will offer to move existing files - agree to this action. The process may take time depending on the amount of data.
⚠️ Warning: Formatting or damaging the memory card will result in the loss of all transferred data. Regularly backup important files to your computer or to the cloud.
Using a memory card is an excellent solution for budget models or devices with a small amount of built-in storage. However, the speed of working with files on an SD card may be lower than with internal memory, which sometimes affects the speed of opening heavy videos.
☑️ Checklist for data transfer
Usage cloud storage and backups
A modern approach to memory management involves the use of cloud services. Samsung offers its own cloud, also popular Google Photos i Google Drive. Setting up automatic synchronization allows you to store original photos and videos on the Internet, freeing up space on your phone.
Enable the "Free up space" function in the application Google Photos. It will analyze pictures that have already been uploaded to the cloud and delete their local copies from the device. In Viber a chat backup function is also available, which can be configured in the "Account" section.
Regular backups ensure that even if you clear all data or lose your phone, you can restore your chat history. This is especially important for business communication, where every message can matter.
How often should you make a backup copy?
The optimal frequency of creating a backup copy depends on the intensity of use of the messenger. For active users, weekly backups are recommended. For those who rarely use Viber, a monthly backup is sufficient. Do not forget that the backup copy takes up space in Google or Samsung Cloud cloud storage.
Frequently asked questions (FAQ)
Is it safe to delete the Viber folder through a file manager?
Deleting an entire folder through the file manager is equivalent to clearing application data. You will lose all messages and settings. It is safer to delete only the contents of the folder Media or Viber Imagesif you are sure that you no longer need these files.
Why does the memory fill up again immediately after clearing?
This happens due to active group chats and channels that keep sending new media files. Check your autosave settings and leave unnecessary groups to stop the flow of data.
Is it possible to clear Viber memory without deleting correspondence?
Yes, it is possible. Use the "Clear cache" function in the phone settings or delete only heavy media files inside specific dialogs, leaving the text message history intact.
Where are files received in Viber on Samsung stored?
By default, files are stored along the path Internal memory → Android → media → com.viber.voip → Viber. In older versions of Android, the path could be simpler: Internal memory → Viber.