WhatsApp automatically creates backup copies of your chats, but not all users know where exactly they are stored. Without this knowledge, it becomes almost impossible to restore correspondence after resetting the phone, replacing the device, or accidentally deleting an application. In this article we will look how to find a WhatsApp backup on Android โfrom standard paths in the phone memory to hidden folders and cloud storage Google Drive.
It is important to understand that the location of backups depends on the version of the application, synchronization settings and even the smartphone manufacturer (for example, on Xiaomi or Samsung paths may differ). We will look at all current search methods, including manual and automatic methods, and also explain why sometimes copies โdisappearโ from view.
1. Where WhatsApp stores local backups on Android
By default WhatsApp saves local backups directly in your phone's memory. These files are created daily in 4:00 (if the device is connected to charging and a Wi-Fi network) and contain the entire correspondence history, media files and settings. The main path to the backup folder:
/sdcard/WhatsApp/Databases/
On most modern smartphones (even without a physical memory card) sdcard is the internal storage. If you have a microSD installed, the path may look like /storage/1234-5678/WhatsApp/Databases/, where 1234-5678 is the card's unique identifier.
- ๐ Backup files have a name like
msgstore.db.crypt14(wherecrypt14is the encryption version, maybecrypt12orcrypt15for new versions). - ๐ Last 7 copies are saved automatically (for example,
msgstore-2026-05-15.db.crypt14- backup dated May 15, 2026). - ๐ Media files (photos, videos, voice messages) are stored separately in a folder
/WhatsApp/Media/and are not included in the main backup.
Critical detail: if you delete the folder Databases manually, WhatsApp will not be able to restore chats when installed again. At the same time, the backup files themselves are not displayed in the standard file manager without turning on the mode for showing hidden folders.
โ ๏ธ Attention: On some firmware (for example, MIUI from Xiaomi or ColorOS from Oppo) access to the folderADBor specialized utilities like FX File Explorer.
2. How to find a WhatsApp backup through a file manager
The easiest way is to use a built-in or third-party file manager. Here are the step-by-step guide:
- Open any file manager (for example, Files by Google, Solid Explorer or standard My file on Samsung).
- Turn on display of hidden files:
- In Files by Google: press โฎ โ
SettingsโShow hidden files. - B Solid Explorer: swipe right โ
SettingsโShow hidden files.
- In Files by Google: press โฎ โ
/storage/emulated/0/WhatsApp/Databases/ (or /sdcard/WhatsApp/Databases/)..crypt14 (or .crypt12 for older versions).If folder WhatsApp is not in the root directory, check:
- ๐ Folder
Android/media/com.whatsapp/(on some firmware backups are stored here). - ๐ฑ External SD card (if it is used as the main storage).
- ๐๏ธ Recycle bin of the file manager (sometimes deleted backups are stored there for 30 days).
Enable showing hidden files
Check path /storage/emulated/0/WhatsApp/Databases/
View external SD card (if available)
Use search using the keyword "msgstore"-->
3. Search for WhatsApp backups in Google Drive
Google Drive โthe main cloud storage for backups WhatsApp on Android. Here copies are created on a schedule. (daily, weekly or manually) and linked to your account Google. To check their availability:
- Open WhatsApp โ โฎ โ
SettingsโChatsโBackup chats. - In the section
Google Drivethe date of the last backup will be indicated (for example,Last copy: 06/10/2026, 03:15). - To see the files in Google Drive:
- Open drive.google.com in the browser.
- In the search bar, enter
whatsapp. - The backup files will be named
backup.aborWhatsApp Backups(do not delete them!).
Please note: backups in Google Drive do not take up space in your cloud storage โthey are stored separately and are not included in the 15 GB quota. However, if you have not used WhatsApp more than a year, backup copies can be automatically deleted.
| Backup type | Where it is stored | Term storage | Can I download |
|---|---|---|---|
| Local (on phone) | /WhatsApp/Databases/ | Before manual deletion | Yes (via file manager) |
| Google Drive (automatic) | Google Cloud | 1 year without activity | No (recovery only) |
| Manual chat export | Folder WhatsApp/Exported Chats |
Permanent | Yes (in format .txt or .zip) |
โ ๏ธ Attention: If you change your phone number or account Google, backups from Google Drive will become unavailable for recovery. In this case, only a local copy on the old one remains device.
4. How to find WhatsApp backup on Samsung, Xiaomi and other brands phones
Smartphone manufacturers often modify Android, which can affect the location of files WhatsApp. Let's consider the features of popular brands:
Samsung (One UI)
On devices Samsung Galaxy the path to backups is standard, but access to the folder may be limited due to Knox. To see the files:
- ๐ Use My Files (standard manager) โ
Internal storageโWhatsAppโDatabases. - ๐ If the folder is not displayed, go to
SettingsโApplicationsโWhatsAppโStorageand clickClear cache(sometimes this resets access rights).
Xiaomi (MIUI)
On Xiaomi, Redmi and POCO access to system folders are blocked by default. Solution:
- ๐ ๏ธ Install FX File Explorer or Root Explorer (they bypass restrictions MIUI).
- ๐ Enable
Show hidden filesand go to/storage/emulated/0/Android/media/com.whatsapp/.
Huawei (EMUI/HarmonyOS)
On devices Huawei without services Google backups are not available. Local copies are not available. use Google Drive not available. Look for local copies along the following path:
/storage/emulated/0/WhatsApp/Databases/
For cloud backup use Huawei Cloud (but WhatsApp does not support this integration directly - only manual export of chats).
If your Xiaomi or Huawei does not display the folder WhatsApp, try connecting phone to PC via USB in file transfer mode (MTP). Windows or macOS often see files that are hidden from mobile managers.
5. How to restore WhatsApp from a found backup
Finding a backup is half the battle. Now you need to restore it correctly. depending on the type of copy:
Restore from a local backup
- Delete WhatsApp (if installed).
- Rename the desired backup file (for example,
msgstore-2026-06-10.db.crypt14) inmsgstore.db.crypt14. - Install WhatsApp again and confirm your phone number.
- The application will automatically find a backup and offer to restore chats.
Recovery from Google Drive
- ๐ฑ Install WhatsApp on a new phone with the same number and account Google.
- ๐ If At the first launch, the application will offer to restore data from Google Drive (click
Restore). - โก Make sure that the phone is connected to Wi-Fi - backups can weigh several gigabytes.
Important nuance: if you are restoring a backup to a device from another version Android (for example, from old Samsung to new Pixel), compatibility errors may occur. In this case, first update WhatsApp to the latest version on both devices.
What to do if WhatsApp does not see the backup?
1. Check that the name of the backup file is exactly msgstore.db.crypt14 (without a date in the name).
2. Make sure that the file is in the correct folder (/WhatsApp/Databases/).
3. Restart the phone and repeat the installation WhatsApp.
4. If you use Google Drive, check that:
- There is enough space on the phone for recovery.
- You are logged into the same account Googleas when creating backup.
- In the settings Google Drive the option is enabled Whatsapp backup.
6. Frequent problems with WhatsApp backups and their solutions
Even if you found backup, errors may occur during recovery. Let's consider typical scenarios and ways to fix them:
| Problem | Possible cause | Solution |
|---|---|---|
| WhatsApp does not find backup in Google Drive | Another Google account or phone number | Login to the correct account and check the number binding |
| Error "Could not restore media files" | Damaged folder WhatsApp/Media |
Delete the folder Media and repeat the recovery |
| The backup takes 0 bytes or does not open | The file is damaged or insufficiently downloaded from Google Drive | Delete the file and start copying again |
| There is no WhatsApp folder in the phone memory | Showing hidden ones is disabled files or backups are disabled | Enable the display of hidden folders or check the backup settings |
If none of the methods helped, try alternative methods:
- ๐ฅ Use utilities like WhatsApp Backup Extractor (to extract data from damaged backups).
- ๐ง Connect the phone to the PC and scan the memory with the app Recuva or DiskDigger (if the files have been deleted).
- โ๏ธ Create new backup manually:
WhatsApp Settings โ Chats โ Backup โ Create a copy.
โ ๏ธ Attention: Some โrecoveryโ apps (especially from unverified sources) may contain malware. Use only official utilities or tools with a proven reputation (for example, Dr.Fone from Wondershare).
If you plan to change your phone, be sure to check the functionality of the backup IN ADVANCE. To do this, just reinstall WhatsApp on your current device and try to restore the data. This will save you from unpleasant surprises when switching to a new device.
7. How to transfer a WhatsApp backup to another phone
When changing a smartphone, it is important to transfer the backups correctly so as not to lose your correspondence history. The instructions depend on the type of copy:
Transferring a local backup
- Copy the folder
WhatsApp(together withDatabasesandMedia) from the old phone to the new one (viaUSB, Google Drive or Bluetooth). - Install WhatsApp on the new device and confirm the same phone number.
- Application will automatically find a local backup and offer to restore the data.
Transferring a backup from Google Drive
- ๐ฑ Make sure that the same account is used on the new phone Google.
- ๐ Install WhatsApp and wait for the offer to restore data from Google Drive.
- โ ๏ธ If the phone number has changed, first restore the backup on the old device, then export the chats manually (via
Settings โ Chats โ Export chat).
Important for owners iPhone: WhatsApp does not support direct transfer backups between Android and iOS. To migrate, use the official tool Move to iOS (only for the first setup iPhone) or third-party services like Backuptrans.
8. How to delete old WhatsApp backups
Old backups take up space in the phone's memory and Google Drive. To delete them:
Deleting local copies
- Open the file manager and go to
/WhatsApp/Databases/. - Delete unnecessary files from extension
.crypt14(except for the last backup). - Empty the folder
WhatsApp/Mediaif it takes up too much space.
Deleting copies from Google Drive
- Open Google Drive in the browser.
- In the search bar, enter
whatsapp. - Select unnecessary files and click
Delete(orCartโEmpty Cartfor complete removal).
On some firmware (for example, MIUI) WhatsApp creates duplicate backups in the folder /MIUI/backup/AllBackup/whatsapp/. They can also be safely deleted.
โ ๏ธ Attention: Deleting backups from Google Drive irreversible. If you plan to change your phone in the near future, leave at least one recent copy.
FAQ: Frequently asked questions about WhatsApp backups
Is it possible to restore WhatsApp from a backup to another phone number?
No, backups WhatsApp linked to a specific phone number. If you changed your number, first restore the chats on your old device, then export them manually via Settings โ Chats โ Export chat (without media files) and send them to your new number.
Why doesn't WhatsApp create backups automatically?
Check the following settings:
- ๐ The phone must be connected to charging.
- ๐ถ There must be an active connection to Wi-Fi (mobile data is not supported for backups in Google Drive).
- โ๏ธ In
Whatsapp Settings โ Chats โ Backup must be enabledthe optionGoogle Drive. - ๐ฑ There must be enough free space on the phone (at least 2โ3 GB for full backup).
How to restore WhatsApp if the backup is damaged?
If the backup file is damaged (for example, it is 0 bytes in size or is not recognized), try:
- Restore an older copy (by renaming the file with the date in
msgstore.db.crypt14). - Use utilities like WhatsApp Backup Extractor (requires
rootaccess to Android). - Contact support WhatsApp (via
Settings โ Help โ Contact us), but chances of recovery are minimal.
Where are WhatsApp Business backups stored?
For WhatsApp Business The path to backups is similar:
/sdcard/WhatsApp Business/Databases/
Cloud copies are also stored in Google Drive, but in a separate folder. Please note that backups WhatsApp and WhatsApp Business not compatible cannot be restored in different versions of the application.
Is it possible to disable automatic backups?
Yes, for this:
- Open WhatsApp โ โฎ โ
SettingsโChatโChat backup. - Click
Backup to Google Driveand selectNever. - To disable local copies, delete the folder
Databases(but this will delete all existing backups!).
We do not recommend it completely disable backups, but you can reduce the frequency (for example, to weekly backups).