Moving to a new smartphone is always an exciting moment, especially when it comes to saving important correspondence in WhatsApp. In 2026, the messenger offers several official methods for transferring data, but not all of them are equally convenient or available for different Android models. For example, device owners Samsung can use a proprietary tool Smart Switch, and users of other brands can use a standard backup via Google Drive. However, even these methods have limitations: from the need to use the same phone number to the risk of losing media files on an unstable Internet.
In this article we will analyze all current transfer methods from official to alternative (including manually copying the database), and also explain how to avoid common mistakes. For example, why canโt you just copy a folder WhatsApp to a new phone or what to do if the backup in Google Drive is stuck at 99%. Let us separately dwell on the nuances for devices with Android 14+where the rules for accessing application files have changed.
1. Preparing for the transfer: what you need to do before you start
Before you begin the transfer, make sure that both phones meet the key requirements. On old device the latest version of WhatsApp should be installed (update it via Google Play), and on new either a clean installation of the messenger or a deleted old version (if there was one). Important: if you have already activated WhatsApp on a new phone, the link to Google Drive will be reset, and it will be impossible to restore the backup without additional manipulations.
Also check:
- ๐ Battery charge on both devices - at least 50%. The transfer may take from 10 minutes to several hours.
- ๐ถ Stable Internet connection (Wi-Fi recommended). On Android 12+ backup to Google Drive does not work via a mobile network.
- ๐ Free location: on the old phone - to create a backup, on the new one - to restore it (the size depends on the volume of correspondence).
- ๐ Access to Google accountthat was used for backup (if transferring via Google Drive).
Pay special attention phone number. If you plan to change your SIM card or number, data transfer must be completed to this procedure. WhatsApp is tied to the number, and when you change your account, all local backups become unavailable. If the number has already been changed, you can restore the correspondence only through msgstore.db.crypt14 (more details in the section on manual transfer).
โ ๏ธ Attention: If WhatsApp was already activated on the new phone with the same number, but without restoring the backup, all previous backups in Google Drive will be deleted. In this case, only manual copying of the database files will help.
2. Official method: transfer via Google Drive
This is the most reliable method, recommended by yourself WhatsApp. It works on all devices running Android 5.0+, but has limitations:
- ๐ Requires same phone number a Google account.
- ๐ฑ A new phone must be clean (WhatsApp is not installed or deleted with a complete reset).
- ๐ The latest backup in Google Drive is not older than 15 days (otherwise you will have to create a new one).
Instructions:
- Create a backup on your old phone:
- Open WhatsApp โ
โฎ (menu) โ Settings โ Chat โ Backup. - Click
SAVEand select your Google account (if not linked). - Wait for completion (may take up to an hour if there is a large amount of media).
- Open WhatsApp โ
- Download the messenger from Google Play and launch it.
- Confirm your phone number (must match the old one).
- When the request to restore from Google Drive appears, click
Restore.
| Problem | Cause | Solution |
|---|---|---|
| Backup does not start | Not enough space in Google Drive or weak Internet | Clean up the Disk or connect to Wi-Fi |
| Recovery freezes at 0% | Whatsapp version conflict or damaged backup | Update the messenger or create a new backup |
| No recovery option | WhatsApp has already been installed and activated | Delete the messenger, clear the data and try again |
โ๏ธ Checklist before restoring from Google Drive
If the backup does not appear in Google Drive, check:
- ๐ Folder
WhatsApp/Databaseson the old phone - there should be a file theremsgstore.db.crypt14(if it is not there, a backup was not created). - ๐ง Google Drive settings:
Settings โ Backup โ Application data- there There must be a WhatsApp backup.
โ ๏ธ Attention: On Android 14+ WhatsApp may request additional permissions to access files. If a backup is not created, go to Settings โ Applications โ WhatsApp โ Permissions and enable access to all files.
3. Transfer for Samsung: Smart Switch
Owners of devices Samsung (series Galaxy S23/24, A54/55 etc.) have access to a proprietary tool Smart Switchthat transfers not only WhatsApp correspondence, but also other data (contacts, photos, applications). This method works even if you change the phone numberif both devices are from Samsung.
Step-by-step guide:
- Install Smart Switch on both phones (you can download from Galaxy Store or Google Play).
- On the old phone:
- Open Smart Switch โ
Send dataโCable(orWireless). - Select
WhatsAppin the list of data to transfer.
- Open Smart Switch โ
- Run Smart Switch โ
Get dataโAndroid. - Connect your phones with a cable (recommended) or via Wi-Fi Direct.
- Wait for the transfer to complete (WhatsApp will be installed automatically).
Advantages of the method:
- โ Transfers all media files without compression (in unlike Google Drive).
- โ Works when you change the number (if both phones are Samsung).
- โ Saves history calls and voice messages.
If the transfer via Smart Switch is interrupted, do not disconnect the phones! Wait for the error message and try again. When you connect again, the process will resume from where it stopped.
Limitations:
- โ Does not work between Samsung and other brands (for example, Xiaomi, Google Pixel).
- โ Requires original USB-C cable (cheap cables may cause errors).
- โ Android 13+ may need to be disconnected
Samsung Knox data protectionin the developer settings.
4. Manual transfer through database files (for advanced)
If official methods do not work (for example, when changing your phone number or brand), you can transfer data manually by copying WhatsApp database files. This method. requires root access on Android 11+ or the use of ADB commands on older versions.
What you will need:
- ๐ฑ Two phones with WhatsApp (on the old one - the latest version, on the new one - not installed or deleted).
- ๐ป Computer with ADB (for Android 11+) or a file manager with access to the root folder (for example, FX File Explorer).
- ๐ USB cable for connecting phones to a PC.
Instructions:
- Create a local backup on your old phone:
- Open WhatsApp โ
Settings โ Chat โ Backup โ Local backup. - Wait for the file to be created
msgstore.db.crypt14in the folder/sdcard/WhatsApp/Databases.
- Open WhatsApp โ
- Copy the files to a new one phone:
How to copy files without root (via ADB)
Connect the old phone to the PC and run the commands:
adb shellsu
cp -r /sdcard/WhatsApp /sdcard/Backup_WhatsApp
exit
adb pull /sdcard/Backup_WhatsAppThen connect the new phone and transfer the folder back:
adb push Backup_WhatsApp /sdcard/WhatsApp- Copy the entire folder
WhatsApp(includingDatabasesandMedia) to the new phone in/sdcard/. - Make sure that the files have not been compressed or modified (for example, when copying via the cloud).
- Copy the entire folder
- Install WhatsApp and confirm the same number that was on the old phone.
- When the messenger offers to restore data, it will automatically find a local backup.
If you changed your phone number, before restoring the backup, temporarily insert the old SIM card or use a virtual number to activate WhatsApp.
Possible errors and solutions:
- ๐ซ
msgstore.db.crypt14not found: Check whetherLocal backupis enabled in the WhatsApp settings. - ๐ WhatsApp does not see the backup: Delete the messenger, clear the cache and repeat the installation.
- ๐ No access to the folder: On Android 13+ use
adbor a file manager with root access.
5. Transfer without backup: exporting chats to a text file
If you only need to save text of correspondence (without media files), WhatsApp allows you to export chats in .txtformat. This method is suitable for archiving important conversations or transferring them to devices where other methods are not available (for example, on iPhone).
How to export:
- Open the desired chat in WhatsApp.
- Click
โฎ โ Export chat. - Choose whether to include media files (they will be sent separately).
- Send the file to yourself by email, to Telegram or save to the cloud.
Limitations:
- โ Only exports one chat at a time.
- โ Media files are attached separately and may not preserve the structure (for example, the order of messages).
- โ Not import
.txtback to WhatsApp - read only.
For bulk export of all chats, use third-party utilities, for example WhatsApp Chat Exporter (available in Google PlayThe application allows you to save correspondence in PDF or Excel, but requires permission to access WhatsApp files.
6. Alternative methods: third-party apps
If official methods are not suitable, you can use specialized apps for transferring data. Popular solutions in 2026:
| app | Supported data | Limitations |
|---|---|---|
| Dr.Fone โ WhatsApp Transfer | Chat, media, voice messages | Paid license, requires PC |
| Backuptrans | Full backup + export to HTML/PDF | Works only on Windows/macOS |
| WhatsApp Viewer | View backups .crypt14 |
Does not restore data to messenger |
Example of transfer via Dr.Fone:
- Install the app on your PC and connect both phones via USB.
- Select
WhatsApp TransferโBackup WhatsApp(for the old phone). - After creating a backup, click
Restore to Deviceand select the new phone.
Warnings:
- ๐ก๏ธ Do not use unofficial APK for transfer - they may contain malicious code.
- ๐ฐ Most apps are paid (from $20 per license). Free versions usually limit the amount of data.
7. Common mistakes and how to avoid them
Even when following instructions, users often encounter problems. Here are the most common mistakes and their solutions:
1. A backup is not created in Google Drive
- ๐น Reason: There is not enough space in your Google account or backup is disabled.
- ๐น Solution: Clean up your Drive or buy additional space. Check the settings:
Google Settings โ Backup โ Back up application data.
2. The recovery โfreezesโ at 0% or 99%
- ๐น Cause: WhatsApp version conflict or damaged backup.
- ๐น Solution: Update the messenger on both phones. If it doesnโt help, create a new backup.
3. There is no recovery option on the new phone
- ๐น Reason: WhatsApp has already been installed and activated.
- ๐น Solution: Delete the messenger, clear the data (
Settings โ Applications โ WhatsApp โ Storage โ Clear data) and install again.
4. Not all media files were transferred
- ๐น Reason: Media saving is disabled in the backup settings.
- ๐น Solution: Before creating a backup, go to
Settings โ Chat โ Backup โ Enable video.
5. Error โThe backup cannot be restoredโ
- ๐น Cause: Different phone numbers or damaged file
msgstore.db.crypt14. - ๐น Solution: Use manual transfer (section 4) or temporarily activate the old number.
โ ๏ธ Attention: On Android 14+ WhatsApp can block backup restoration if theRollback protection(Rollback Protection) function is enabled on the phone. To disable it, go toSettings โ System โ For developers โ Disable rollback protection.
8. Frequently asked questions
Can I transfer WhatsApp to a new phone if I changed my number?
Yes, but only through manual file transfer (section 4) or Smart Switch (if both phones are Samsung). The official backup in Google Drive is tied to the number and will not be restored after it is changed. An alternative is to temporarily return the old number for activation, and then change it in the WhatsApp settings.
Why does backup in Google Drive take up so much space?
WhatsApp includes in backup by default all media files (photos, videos, voice messages). To reduce the size:
- Before creating a backup, go to
Settings โ Storage โ Storage managementand delete unnecessary files. - Disable video backup:
Settings โ Chat โ Backup โ Enable video(uncheck).
Is it possible to transfer WhatsApp from Android to iPhone?
Officially - no. Apple does not support restoring WhatsApp backups from Google Drive. Alternatives:
- ๐ฑ Use Move to iOS (transfers only chats, without media).
- ๐ป apps like Backuptrans or iMazing (paid, require a PC).
Important: on iPhone WhatsApp uses iCloud for backups, and they are incompatible with Android.
What to do if some messages are missing during the transfer?
This can happen if:
- Backup was interrupted (check the file size
msgstore.db.crypt14โit must be at least several MB). - You have restored not the latest backup (WhatsApp stores up to 5 local copies in the folder
Databases). - In the backup settings, saving was disabled media files.
Solution: try restoring an older backup (the files have a date in the name, for example, msgstore-2026-05-01.db.crypt14).
How to transfer WhatsApp to a phone without Google services (for example, on Huawei)? summary
On devices without Google Play Services (for example, Huawei with AppGallery) official backup in Google Drive is not available. Alternatives:
- ๐ Local backup: Copy the folder
WhatsApp to the new phone manually (section 4).
- ๐ฅ๏ธ Third-party apps: Use Dr.Fone or MobileTrans (work without Google services).
- ๐ง Export chats: Save important conversations to
.txt and transfer them via email or cloud.
WhatsApp to the new phone manually (section 4)..txt and transfer them via email or cloud.