Application GetContact is one of the most popular services for identifying incoming calls to Android, but its aggressive notifications and mailings often irritate users. Even after deleting the application, spam may continue to be sent by email or SMS if the subscription was not disabled correctly. In this article we will look all current methods of unsubscribing from standard settings in the application to little-known methods through the telecom operator.

The peculiarity GetContact is that the service uses several channels for mailings: push notifications in the application itself, emails and SMS. To stop receiving spam completely, it is not enough to simply turn off notifications in the smartphone settings - you need to deactivate the subscription on each of these channels. Below you will find step-by-step guide for all scenarios, including cases where the application has already been uninstalled, but the mailing continues.

Why does GetContact mailing not stop after uninstalling the application?

Many users are faced with a situation where, after uninstallation GetContact spam emails and SMS continue to arrive. This happens because:

  • 📌 The subscription is tied to an email or phone number, and not to the account in the application. The service saves your data in the database even after uninstalling the app.
  • 🔄 Automatic restoration of subscription when reinstalled GetContact (even if you deleted it years earlier).
  • 📧 Affiliate mailings from third parties companies with which GetContact shares your contact information (specified in the user agreement).
  • 📱 Cached data in the system Androidthat can restore notification settings after a reboot.

To guarantee unsubscription, it is not enough to simply delete the application. You must manually deactivate all communication channels through which the service can send notifications. Next, we will consider each method in detail.

📊 How often do you receive spam from GetContact?
Daily
Several times a week
Rarely, but accurately
Never received
Already unsubscribed

Method 1: Unsubscribe through the GetContact application settings

If the application is still installed on your Androiddevice, the easiest way is to disable the newsletter directly in its settings. Follow the instructions:

  1. Open the application GetContact and go to the section Profile (person icon in the lower right corner).
  2. Tap on the gear Settings in the upper right corner.
  3. Select Notifications.
  4. Disable all switches:
    • 🔔 Push notifications
    • 📧 Email newsletter
    • 💬 SMS notifications
    • 🔄 Contact recommendations
  • Return to main settings and select Account → Delete account. Confirm the action.

    • After this, the linking of your number or email to the service will be deleted, and the mailing should stop within 24–48 hours. If this does not happen, proceed to the next method.

    ☑️ Checking unsubscribe through the app

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    ⚠️ Attention: If you use GetContact through an account Google or Facebook, deleting the application does not break the connection with these services. You must additionally revoke access in the security settings of your Google account or Facebook.

    Method 2: Unsubscribe via email newsletter (if emails continue to arrive)

    If you receive spam to email, even after deleting the application, which means your email is still listed in the mailing list. To unsubscribe:

    1. Find the last letter from GetContact in the folder Inbox or Spam.
    2. Scroll to the end of the letter - at the bottom part there should be a section Unsubscribe (Unsubscribe) or Manage preferences (Manage subscription).
    3. Follow the link. Usually it leads to a page like: 
      https://getcontact.com/unsubscribe?token=YOUR_UNIQUE_CODE
    4. Confirm your unsubscribe by following the instructions on the page.

      5. If there is no link or the page does not open:

      • 📩 Write to support GetContact to support@getcontact.com with subject Unsubscribe request. In the body of the letter, indicate the email to which newsletters are sent and ask to be removed from the database.
      • 🔍 Check the folder Promotions in Gmail —sometimes unsubscribe letters end up there.
      Mailout type Unsubscribe method Processing time
      Push notifications Disable in application settings Instantly
      Email newsletter Link Unsubscribe in a letter or support request 1–3 days
      SMS newsletter Team STOP or request to the operator up to 48 hours
      Advertising partner letters Request to delete data (GDPR) up to 30 days
      💡

      If you use Gmailadd the address noreply@getcontact.com to the blacklist. To do this, open the letter → click on the three dots → Block sender.

      Method 3: Unsubscribe from SMS mailings through a telecom operator

      If your number receives SMS from GetContact (for example, with offers to install an application or activate premium), you can unsubscribe from them in two ways:

      Method 1: Standard command STOP

      Send an SMS with the word STOP to the number from which the message came. Usually these are short numbers like 1234 or 7700. Example:

      Send: STOP

      To number: 7700

      Method 2: Request to the telecom operator

      If the command STOP does not work, contact your operator's support (MTS, Beeline, MegaFon, Tele2) and ask to block mailings from GetContact. Specify:

      • 📱 Phone number to which SMS is received.
      • 📅 Date and time of the last message.
      • 🔢 Sender's number (for example, 1234).

    The operator is obliged to stop sending within 5 working days according to the Law “On Advertising” (Article 18). If SMS continue to arrive, you can file a complaint in Roskomnadzor.

    What to do if the operator refuses to block SMS?

    If the telecom operator ignores your request, write an official complaint addressed to the general director of the company with a demand to stop the mailing. In the complaint, refer to Art. 18 of Federal Law No. 38-FZ “On Advertising” and Article 9 of Federal Law No. 152-FZ “On Personal Data”. Send your claim by registered mail with notification or through the feedback form on the operator’s website.

    Method 4: Deleting data through a personal information protection request (GDPR)

    If you resident European Union or service GetContact processes your data in the EU, you can exercise the right of deletion under General Protection Regulation. data (GDPR) for this purpose:

    1. Write a letter to privacy@getcontact.com with subject GDPR Deletion Request.
    2. In the body of the letter please indicate:
      • 🆔 Your full name.
      • 📧 Email associated with your account GetContact.
      • 📱 Phone number (if linked).
      • 🔹 Requirement to delete all your data from the service database.
  • Attach a scan of your passport or other document to confirm your identity (upon request).

    • The service is obliged to respond within 30 days and delete your data. After this, all mailings must stop. If you do not live in the EU, but want to exercise a similar right, please refer to Federal Law No. 152-FZ “On Personal Data”** (for Russia) or local data protection legislation.

    ⚠️ Attention: If you submit a request to delete your data, you will lose access to all functions GetContact, including the history of identified calls. It will be impossible to restore your account after this.

    Method 5: Blocking notifications at the Android level (if mailing is via push)

    If you do not want to completely delete GetContact, but want to stop annoying push notifications, they can be blocked through settings Android:

    1. Go to Settings → Applications → GetContact.
    2. Tap on Notifications.
    3. Disable switch Allow notifications.
    4. For complete blocking, also disable:
      • 🔔 Notification sounds
      • 📱 Pop-up windows
      • 🔴 Icons on the lock screen

    On some firmware (for example, MIUI or EMUI), you may additionally need:

    • 🛡️ Block application autorun in Settings → Battery → Management autorun.
    • 🔄 Disable background activity in Settings → Applications → GetContact → Battery → Background activity.

    These actions will not delete your subscription, but will make it invisible. Notifications will no longer be displayed, but the service will continue to send them in the background.

    💡

    Disabling notifications at the Android level is not the same as unsubscribing. The service can still send data to your email or SMS, even if push notifications are blocked.

    What to do if none of the methods help?

    If you have tried all methods, but the sending continues, perhaps the problem lies in one of the following factors:

    • 🔄 Cached data in the system Android. Try clearing the application cache Google Play Services and reboot the device.
    • 📧 Redirecting emails. Check the filtering rules in your mailbox - perhaps unsubscribe emails are automatically deleted or redirected.
    • 📱 Virus software. Some malware imitates mailings from GetContact. Check your device with an antivirus (for example, Malwarebytes or Dr.Web).
    • 🔗 Affiliate services. GetContact can transfer your data to third-party companies. In this case, you will have to unsubscribe from each partner separately.

    If the problem cannot be solved, there are two radical methods left:

    1. Change email (if the mailing goes only to mail).
    2. Change the number telephone (if there is too much SMS spam and the operator does not help).

    The last step is to file a complaint with Roskomnadzor or FAS for violation of the Law “On Advertising”. To do this, collect evidence (screenshots of letters, SMS, correspondence with support) and send an appeal through the official websites of departments.

    FAQ: Frequently asked questions about unsubscribing from GetContact

    Is it possible to unsubscribe from GetContact without deleting your account?

    Yes, you can turn off all notifications in the application settings without deleting your account. However, this does not guarantee that the service will not send newsletters to your email or SMS. To completely unsubscribe, it is recommended to delete your account.

    Why do emails continue to arrive after unsubscribing?

    Possible reasons:

    • You have only unsubscribed from one type of mailing (for example, push, but not email).
    • The service has not yet processed your request (may take up to 48 hours).
    • Your email or phone number has been included in the database of partner companies GetContact.

    Check all communication channels and, if necessary, send a second request to support.

    How to check if my data has been deleted from GetContact?

    The service does not provide public tool for checking deletion status. However, you can:

    • Try to restore your account - if the data is deleted, logging in will be impossible.
    • Write to support asking to confirm the deletion of your data.
    • Track whether the mailing has stopped (this is an indirect sign).

    Can GetContact sell my data to third parties?

    According privacy policy GetContact, the service may share data with partners for marketing purposes. This is indicated in clause 4.3 of the document. To prohibit the processing of data, send a request for deletion according to the instructions in Method 4.

    What to do if GetContact sends an SMS to someone else's number?

    If the mailing goes to a number that previously belonged to you, but now is used by another person:

    • Contact support GetContact and explain the situation.
    • Ask your telecom operator to block mailings to this number.
    • If the number has passed to a new owner, he can independently send a command STOP to the sender's short number.