Owners of smartphones based Android often face a situation where, after the end of the trial period, funds for the subscription begin to be debited from their bank card Kinopoisk Plus. This is due to the activated auto-payment function, which is turned on by default when you sign up for free access to the service. If you do not plan to use online cinema services in the future, you must manually cancel the agreement in the settings of the application or personal account.
The deactivation process may differ depending on how the subscription was issued: through Google Play, directly on the service website or through the bank's affiliate app. In this article we will analyze in detail all the possible options for disabling the service so that you can stop charging and protect your finances. It is important to complete all steps sequentially, since simply deleting the application from the phone does not lead to termination of the contract.
⚠️ Attention: The application interface Yandex Go or Kinopoisk may vary slightly depending on the version of the operating system Android and updates of the application itself service. If you do not find the described menu item, check for updates in Google Play.
The most common and reliable way to manage subscriptions on devices with an operating system Android is to use application store interface Google Play. It is through this channel that the card is most often linked Sberbank for automatic payments. If you signed up for a trial by simply entering your card details in the app, this is likely where you'll manage your subscription.
First, open the application Play Market on your smartphone. Make sure that you are logged in to the account from which you installed the service or subscribed. In the upper right corner of the screen, click on your profile icon. In the menu that opens, select Payments and subscriptions, and then go to the Subscriptionssection. Here you will see a list of all active services linked to your Google account.
Find in the list Kinopoisk Plus or Yandex Plus and click on it. You will see the current subscription status and the next payment date. To stop write-offs, click the button Cancel subscription. The system may offer you to suspend or change your tariff plan, but to cancel completely, you need to choose cancel. After confirming the action, you will receive a notification that access will remain until the end of the paid period, but the money will not be debited will not be written off.
- 📱 Open the application Google Play Store on your device.
- 👤 Click on the profile avatar in the upper right corner of the screen.
- 💳 Select the menu item
Payments and subscriptions→Subscriptions. - ❌ Find Kinopoisk and click
Cancel subscription.
☑️ Disconnection checklist
If the subscription was issued directly through the ecosystem Yandex, it can be managed through a single account Yandex ID. This method is relevant if you did not find a subscription in Google Play or initially registered through a browser. In this case, you will need access to the application Yandex Go, Yandex or the web version of your personal account.
Open the application Yandex Go or go to your Yandex profile. Click on the user icon to enter the profile menu. Find the section Plus with subscriptions or simply Plus. Inside this section you need to find the subscription management button, which is usually indicated as Management or the settings gear. Here you can see the linked card Sberbank and autopayment status.
In the subscription management menu, select the option Disable auto payment or Close Plus. The system may ask about your decision several times, offering discounts or freezing your subscription. You need to insist on your choice and confirm the closure. After this, the status will change to “Valid until...”, and repeated write-offs will not occur. This ensures that even if there is money in the account, service will not try to write it off.
What happens to the accumulated points?
When you cancel your subscription, all accumulated Plus points expire after a certain period, usually after 3 months. If you plan to renew your subscription in the future, please keep this in mind. You may also lose the ability to watch downloaded movies offline.
Users often subscribe through affiliate apps Sberbank, for example, when receiving cashback with bonuses or as part of a service package. In such cases, management may be duplicated in the banking application SberBank Online. This is a convenient way to control regular payments, since the bank acts as an aggregator of subscriptions.
Launch the application SberBank Online on your phone Android. On the main screen, find the section Services or scroll down to the block Subscriptions (sometimes it is located in the “More” section). This displays a list of all recurring payments linked to your cards. Find in the list Kinopoisk or Yandex.
Click to the name of the service. Detailed information about the payment will open, including the next debit date and amount. At the bottom of the screen or in the menu (three dots) there should be a button Cancel subscription or Delete. By clicking on it, you will break the agreement between the bank and the service. This action is completely safe and does not affect the operation of other functions Sberbank.
⚠️ Attention: Disabling a subscription in the bank application does not always instantly update the status in your personal account. Kinopoisk. Access to the content may remain until the end of the paid period, even if the subscription is marked as closed in the bank.
Sometimes situations arise when standard methods do not work: the “Cancel” button is inactive, the application displays an error, or the subscription is listed as “Gifted”. In such cases, a deeper check of your account settings or contacting support is required. It's also worth checking to see if the subscription is part of a family group.
If you are in a family group Yandexthe subscription can be managed by the group organizer. In this case, you won’t be able to disable autopayment yourself—you need to either leave the group or ask the organizer to change the settings. Go to the Family section in the application Yandex and check your status. If you are the organizer, you are responsible for the payments of all participants.
In case of technical failures, when the interface does not respond, you can try clearing the application cache. Go to your phone settings Settings → Applications → Kinopoisk (or Yandex) → Storage → Clear cache. After that, restart the device and try to repeat the shutdown procedure. If the problem persists, the only option is to write to support through the feedback form in the application.
| Disablement method | Where to look | Complexity | Speed of entry into force |
|---|---|---|---|
| Google Play | Profile → Subscriptions | Low | Instant |
| Yandex ID | Yandex Go Application / Profile | Average | Up to 24 hours |
| SberBank Online | Services → Subscriptions | Low | Instant |
| Support | Chat in the application | High | 1-3 days |
The most reliable way to disconnect is through Google Play, as this breaks the connection at the level of the Android operating system, preventing any background attempts to charge.
After successfully deactivating your subscription, it is recommended to perform several verification steps to ensure that there are no hidden fees. Firstly, check the transaction history in the application SberBank Online. Make sure that the status of the last payment has changed or that there are no new debit attempts. It is also worth logging into your personal account Kinopoisk and make sure that the subscription status has changed to “Expiring” or “Inactive.”
Do not delete the application immediately if you plan to use free content or already purchased ones films. Disabling a subscription Plus only removes premium access, but does not delete your account and browsing history. You can continue to use the service in basic mode. If you no longer need the service, deleting the application will help free up space on your device Android.
In rare cases, money may be debited after disconnection, if the operation was initiated by the system before your refusal. In such a situation, you need to save screenshots with the disconnection date and contact support Yandex for a refund. Usually, if there is evidence of timely cancellation, funds are returned to the card Sberbank within several business days.
- 🔍 Check the transaction history in SberBank Online for new ones write-offs.
- 📧 Save a screenshot with confirmation of subscription cancellation.
- 🗑️ Delete the application only after checking that there are no debts.
- 📞 Contact support if money written off after disconnection.
Save screenshots of all stages of deactivating your subscription. In the event of a controversial situation with a bank or service, the timestamp on the screenshot will be the main proof that you are right.
What happens if you simply delete the Kinopoisk application from your phone?
Deleting the application does not cancel subscription. The agreement with the service and linking the card remain in force, and money will continue to be debited automatically. The subscription is stored on servers Yandex or Googleand not in the phone's memory. Be sure to use the cancellation procedure through the settings.
Can I get a refund for a subscription if I forgot to turn it off?
You can get a refund, but not always. If little time has passed since the debit (usually up to 14 days) and you have not used the service during this period, support Yandex can accommodate you and make a refund. To do this, you need to write to the support chat and explain the situation.
How to find out which service you subscribed to?
Try to find a subscription in Google Play. If it is not there, check the application SberBank Online in the subscriptions section. If it is empty there, it means that the subscription was made through Yandex ID directly. You can also look at the purpose of the payment in the bank statement: the payer code (individual entrepreneur or LLC) is often indicated there.
Will Plus points expire after disconnection?
Yes, if completely closed subscription Plus accumulated points expire. There is usually a grace period (about 3 months) during which you can renew your subscription and restore your points. If the subscription is not renewed, the points will be lost forever.
Is it possible to disable auto-payment, but maintain access until the end of the month?
Yes, if you cancel the subscription at Google Play or Yandex Access is maintained until the end of the already paid period. You will not lose access immediately, the system will simply not renew it for the next month. This is standard practice for all streaming services.