In today's digital space, automatic charges for subscriptions to entertainment content have become commonplace, but users are often faced with a situation where they urgently need to stop these payments. If you're looking for a way to cancel your Loveplanet subscription on Android, you've come to the right place: this service, which provides access to astrological forecasts and horoscopes, is often purchased through Google Play, but may have alternative payment methods that require an individual approach. Owners of devices based on Android should understand that simply deleting the application is not enough - this does not stop financial obligations to the service provider, and money will continue to be debited from the linked card until you complete the procedure for canceling the subscription through the appropriate interface.
The deactivation process may vary depending on the method in which the service was initially activated: through a Google account, directly through the operator’s website or via SMS message. It's important to differentiate between these methods, as canceling in one place does not guarantee that charges will stop if the activation was done through a third-party gateway or mobile operator. In this article, we will go into detail about all possible scenarios, including working with Google Play, managing subscriptions through the browser and interacting with technical specialists, so that you can completely control your expenses.
Before proceeding, make sure that you have access to the Google account that was used for the purchase, or to the SIM card if the subscription was issued through a telecom operator. Systematic approach solving the problem will help avoid repeated charges and save your nerves. We will consider not only standard ways to disable, but also refund methods if the money has already been charged without your explicit consent or after you tried to cancel the service.
Checking subscription status on Google Play
The most common way to activate paid content on Android devices is to use Google's built-in payment system Play. If you obtained access to horoscopes through the app store, then this is where the control center for all your financial obligations is located. First you need to open the application Play Market on your smartphone or tablet and go to the user profile, which is usually located in the upper right corner of the screen.
In the menu that opens, find the item Payments and subscriptions, and then select the section Subscriptions. This displays a complete list of all active and expired subscriptions associated with your account. If the list contains “Loveplanet” or the name of the partner company providing these services (often these can be aggregators like Subscrible or BillHelper), then you need to disable autopayment here.
☑️ Check before cancellation
When you find an active subscription, click on it to open the details. You will see the next payment date, cost and control button. Important: If the button is called “Cancel subscription”, the system will offer you several options, including temporary suspension or complete refusal. Choose full refusal to ensure that write-offs stop.
- 📱 Open the Play Store application on your device.
- 👤 Click on the profile icon in the upper right corner.
- 💳 Select "Payments and Subscriptions", then "Subscriptions".
- 🛑 Find Loveplanet and click "Cancel subscription".
Sometimes the interface may differ slightly depending on the version of the operating system Android and the version of the application store itself. If you do not find the item you need, try updating the Play Store application or checking the subscription status through the web version of the store on your computer.
Step-by-step guide for disabling via Google Play
After you have found an active subscription in the list, the process of disabling it requires care, since the Google Play interface often tries to retain the user by offering various bonuses or deferments. Click on the button Management or immediately on Unsubscribe, after which the system will launch the confirmation process.
Google will offer several options for answering the question “Why do you want to unsubscribe?”. You can select any item or skip this step, as it is more of a statistical nature for application developers. Next, the system will once again warn you that access to the content will cease and ask whether you want to keep the subscription until the end of the paid period or disable it immediately.
What happens after cancellation in Google Play?
After confirmation of cancellation, the subscription goes into the "Expiring" status. Access to paid content remains until the end of the current paid period, but automatic renewal and debiting of money on the next date will not occur. You will receive an email confirming your cancellation.
To finalize the transaction, you must confirm the action in the dialog box that appears. Canceling a subscription takes effect immediately in terms of stopping automatic payments, but access to the functionality may remain until the end of the current billing cycle. This is standard practice for all digital services.
| Status | System action | User access |
|---|---|---|
| Active | Automatic renewal | Full access |
| Canceled (until the end of the period) | No renewal | Available until the end date |
| Canceled (immediately) | No extension | Ceases immediately |
| Suspended | Pause in write-offs | Limited or closed |
After successful cancellation, you will receive a notification via email linked to your Google account. Save this letter as proof of your actions in case of disputes with the bank or operator.
Cancel a subscription via a web browser
If you don’t have a smartphone at hand, but have a computer or tablet, you can cancel your Loveplanet subscription through the Google Play web interface. This method is especially useful if the application on your phone does not work correctly or does not display a list of subscriptions. Open any browser and go to play.google.com, making sure that you are signed in to the same Google account that is used on your mobile device.
On the left side of the screen, find the menu and select Subscriptions. A list of all active services will be displayed here. Find Loveplanets in the list, click on it and select the option Management. Further actions are similar to the mobile version: choose cancellation and confirm the decision.
The web version often provides a more detailed transaction history, which can be useful if you want to check the dates of previous charges before contacting support. It’s also easier to take screenshots of all stages of cancellation through a browser for your own archive.
- 🌐 Go to play.google.com from any device.
- 🔐 Log in with your Google account.
- 📜 In the menu on the left, select the "Subscriptions" section.
- ❌ Click on Loveplanet and select "Cancel" subscription."
It is worth noting that changes made through the web version are applied instantly and synchronized with all devices where this account is logged in. This means that after cancellation on the computer, the subscription on the phone will also be marked as canceled.
Managing subscriptions through a telecom operator
Payments are not always made through Google Play. Often users, especially owners of push-button phones or when registering through a mobile network, subscribe to Loveplanet directly through an operator (MTS, Beeline, Megafon, Tele2). In this case, the subscription is managed through the operator’s services or special USSD commands.
To check active subscriptions, you can use the operator’s personal account in the “My MTS”, “Megafon” or similar application. In the "Services" or "Subscriptions" section there is usually a list of connected options. If you see Loveplanet there, you can disable it with one button.
If there is no access to the Internet, you can use USSD commands. For most operators there is a single content management service. For example, to check and disable paid subscriptions, the command *152# (for MTS) or *110*0787# (for Megafon, the command may change) is often used.
⚠️ Attention: USSD codes and commands can be changed by telecom operators without prior notice. Always check the latest information in the official application of your operator or on the support website.
You can also disable your subscription by calling the operator's support service. Be prepared to give your phone number and possibly a code word or passport information for identification. The operator can see all active paid services and disable them at your request.
Refund for subscription
If the money has already been debited and you did not manage to cancel the subscription on time, or if the debit occurred without your knowledge, you can try to return the funds. Google Play allows you to issue refunds for purchases made no more than 48 hours ago, although in some cases this period may be extended if there are compelling reasons.
To issue a refund, follow the link pay.google.com or through the Play Store application in the section Budget and history -> Order history. Find the Loveplanet transaction, click on it and select Report a problem. In the menu that opens, select the option “I don’t recognize this purchase” or “Write off by mistake.”
In the comment field, describe the situation in detail: indicate that you did not plan to renew the subscription or that the cancellation was made, but the money was still debited. Honesty and accuracy Descriptions increase the chances of a positive decision from the support service.
The chances of a refund are maximum if less than 48 hours have passed since the debit and you have not previously abused the function returns.
Consideration of the application usually takes up to 4 working days. The answer will be sent by email. If Google refuses a refund, you can contact the card-issuing bank with a chargeback (disputing the transaction), providing evidence of an attempt to resolve the issue with the seller.
How to remove the application and clear the data
After successfully canceling the subscription, many users want to completely remove traces of the presence of the service on their device. Simply deleting an icon from the desktop may not be enough, as some data may remain in the system cache.
To completely delete, go to Settings your smartphone, select section Applications (or Applications and notifications). Find the Loveplanet application in the list. If it is not in the main list, it may be hidden or has a system name.
Click on the application, select the option Delete. If the delete button is inactive, first click Stop, and then Delete. It is also recommended to go to the Storage section inside the application menu and press Clear cache and Clear data before deleting.
- 🗑️ Go to Settings → Applications.
- 🔍 Find Loveplanet in the list.
- 🧹 Click "Storage" and select "Clear data".
- 🚫 Click "Delete" to completely remove the app.
Deleting an application is not a method of canceling a subscription if it was purchased through Google Play or operator. This is only a hygienic procedure to free up space on the device after financial issues have been resolved.
Frequently asked questions (FAQ)
What happens if you simply delete the Loveplanet application?
If you simply delete the application, but do not cancel your subscription through Google Play or your operator, the money will continue debited automatically. Removing the app does not break the financial contract with the service.
Is it possible to cancel a Loveplanet subscription via SMS?
Direct cancellation via reply SMS is not always possible and depends on the operator. It is safer to use USSD commands or the operator’s personal account, since SMS messages may be paid or not processed automatically.
Will I get my money back if I cancel my subscription in the middle of the month?
If I cancel my subscription, access to the service usually remains until the end of the paid period. Money for unused days, as a rule, is not returned unless a special request for a refund is made through support within 48 hours.
How to find out through whom the subscription was issued?
Check the transaction history in the bank: if the debit comes from “Google Play” or “Google *LovePlanet”, then you need to manage it through your Google account. If from MTS, Beeline, etc. — through a telecom operator.