How to cancel a Spotify subscription on Android through the app: step-by-step guide

Canceling a subscription Spotify Premium on a smartphone Android seems like a simple task, but many users encounter difficulties: hidden settings, a changed interface, or automatic renewal that is easy to forget about. In this article we will look at all current cancellation methods from the standard path through the app to alternative methods if something goes wrong.

It is important to understand that the procedure differs depending on the payment method: through Google Play, a bank card or a mobile operator. We'll go over each option, as well as explain what happens to your account after cancellation and how to return it if you change your mind. If you use Premium, if you change your mind. If you are using Spotify on iPhone or through a website, the instructions will not work - there are different algorithms.

We will warn you in advance: after canceling your subscription, access to offline tracks, high sound quality and the absence of advertising is maintained until the end of the paid period. For example, if you canceled on the 15th, and the payment was made on the 1st, then all functions Premium will work until the 1st of the next month. This rule applies to all tariffs, including Family and Duo.

1. Preparation: What you need to know before canceling

Before you proceed to cancel, check a few key points. This will help avoid common mistakes:

• 📱 Update the application. An outdated version Spotify may not display the current settings. Go to Google Play and make sure that the latest version is installed.
• 💳 Check the payment method. Cancellation through the app only works for subscriptions issued through Google Play. If you pay directly Spotify (by card or PayPal), you will need a different method.
• 📅 Check the renewal date. In your account settings, look at when the money for the next period will be debited. Cancellation before this date ensures that the payment will not go through.

Pay special attention family tariffs (Spotify Family). If you are the owner of a family subscription, canceling it will deprive Premium all members of the group. In this case, it is better to first reassign the owner to another family member through the website Spotify, and only then cancel.

⚠️ Attention: If you paid for a subscription through a mobile operator (for example MTS, Beeline or MegaFon), cancellation through the app Spotify will not work. In this case, you need to contact the operator or use his personal account.

2. Step-by-step guide: canceling via the Spotify app on Android

This is the most common method that works for most users. Follow the instructions carefully, as the path to the settings may differ depending on the version of the application:

1. Open the application Spotify and tap on the icon ⚙️ "Settings" (gear) in the upper right corner.

2. Scroll down and select "Account" (or Accountif you have the English version).

3. In the "Your subscription" section, click on "Manage subscription" (or Manage Subscription).

4. On the next page, find the button "Cancel subscription" (or Cancel Subscription) and tap on it.

5. The system will prompt you to select a reason for cancellation (for example, “Too expensive” or “I don’t use”) This step is optional, but it will help Spotify improve the service.

6. Confirm the cancellation by clicking "Yes, cancel" (Yes, cancel).

After this, you will see a notification of successful cancellation. A confirmation email will be sent to the email associated with your account. Save it in case of disputes.

If buttons "Manage your subscription" no, it means your subscription was not made through Google Play. Proceed to the next section.

3. Alternative methods of cancellation: if the standard method does not work

Sometimes users do not find the desired items in the menu. This happens for three reasons:

• 🔄 The subscription has been completed not through Google Play (for example, directly from Spotify or through the operator).
• 📱 The application is not updated, and the interface is outdated.
• 👤 The account is linked to family subscription, and you are not its owner.

In these cases, use alternative methods:

Method 1: Cancellation via the Spotify website

If you pay by credit card or PayPal:

1. Go to the website spotify.com/account and log in to your account.
2. Find the section "Your subscription" and click "Change plan".
3. Scroll down and select "Cancel Premium".
4. Confirm the action by following the instructions on the screen.

Method 2: Cancel via Google Play (if you subscribed there)

Sometimes the settings Spotify do not display the control button. Then:

1. Open Google Play Market.
2. Tap on your profile avatar → "Payments and subscriptions" → "Subscriptions".
3. Find Spotify in the list and select "Cancel subscription".

Method 3: Cancellation through a mobile operator

For subscriptions paid via MTS, Beeline i etc.:

• 📞 Call operator support (numbers: *111# for MTS, *102# for Beeline).
• 💻 Or go to your personal account on the operator’s website and find the “My Services” → “Subscriptions” section.

⚠️ Attention: When canceling through an operator, sometimes you need to send a USSD command (for example, *152*1# for MegaFon). Check the current command with support - it may change.

4. What happens after cancellation: will playlists and downloads be saved?

Many users are afraid that after switching to a free plan they will lose saved tracks or playlists. Let's take a look at what exactly will change:

Function	Before cancellation (Premium)	After cancellation (Free)
Offline listening	✅ Available (downloading tracks)	❌ Not available (tracks will be deleted)
Sound quality	✅ Up to 320 kbps	⚠️ Up to 160 kbps (on mobile)
Skipping tracks	✅ Unlimited	⚠️ Limited (6 skips per hour)
Advertising	❌ No	✅ Appears (every 3-4 tracks)
Saved playlists	✅ Saved	✅ Saved (but without offline access)

Important: all tracks downloaded for offline listening will become unavailable immediately after the end of the paid period. They cannot be restored - you will have to download them again if you sign up for Premium again.

As for personal playlists and likes, they remain in your account forever, but with restrictions:

• 🎵 You will be able to listen to tracks only in random order (shuffle mode) on mobile devices.
• 🖥️ On a computer or via a web player there are no restrictions on the playback order.
• 🔍 Searching for specific tracks works, but some functions (for example, repeating one track) will blocked.

5. Common mistakes and how to avoid them

Even following the instructions, users sometimes encounter problems. Here are the most common errors and their solutions:

Error 1: The "Cancel subscription" button is inactive or missing

Causes and solutions:

• 🔍 Subscription not through Google Play → Use alternative methods (see section 3).
• 📅 You have an active trial version → Wait until it ends, then cancel.
• 👤 You are not the owner of a family subscription → Ask the owner to cancel or reassign the role.

Error 2: After cancellation, the write-off still went through

This happens if:

• ⏳ You canceled after the date renewal (for example, on the 2nd when writing off the 1st).
• 💳 You have several payment methods, and the debit was done differently (for example, through PayPal).
• 🔄 There was no auto-renewal disabled in the Google Play settings.

Solution: contact support Spotify or Google Play (depending on your payment method) and request a refund. Specify the date of cancellation and attach a screenshot of the confirmation.

Error 3: The confirmation email did not arrive

Check:

• 📧 Folder "Spam" in the mail.
• 🔍 Correctness of the specified email in the account settings Spotify.
• ⏳ Wait up to 24 hours - sometimes emails are delayed.

What to do if support does not respond?

If support does not respond for more than 3 days, tweet @SpotifyCares or create a thread on the official community.spotify.com forum. Indicate your account ID (found in settings) and details of the problem.

6. How to return Premium if you change your mind

If you canceled your subscription but want to restore it, it’s easy to do. The method depends on whether the paid period has expired:

Recovery until the end of Premium

If the period is still valid:

1. Go to account settings on the website Spotify.
2. Find the section "Your subscription" and click "Renew".
3. Select a payment method and confirm.

All functions Premium will be restored immediately, and the date of the next write-off will move a year/month forward from the current date.

Restoration after switching to a free tariff

If the period has expired:

1. In the application or on the website select "Get Premium".
2. The system will offer to subscribe again. You may be provided with discount for returning users (for example, 1 month for 1 ₽).
3. After payment, all your playlists and likes will remain in place, and offline tracks will become available for download.

⚠️ Attention: If you are restoring Spotify Family, make sure that all group members have not yet switched to other tariffs. Otherwise, they will have to be invited again.

7. How to completely delete your Spotify account (if you no longer need it)

If you decide not just to cancel your subscription, but delete account forever, please note: this action is irreversible. All playlists, likes and listening history will be lost.

Deletion instructions:

1. Go to the support page Spotify.
2. Find the section "Deleting an account" and follow the link to the form request.
3. Enter your account information (email and password) and confirm deletion.

The account will be deleted after 7 days. During this period, you can cancel the request by logging into your profile.

If you just want take a break, it is better not to delete your account, but simply cancel your subscription. All data will be saved and you can return at any time.

FAQ: Answers to frequently asked questions

Is it possible to cancel a subscription through Sberbank Online?

No, cancellation through the banking application is not possible. If the debit is from the card Sberbank, cancel the subscription through the settings Spotify (website or application). To block further charges, add the card to the stop list in Sberbank Online (section "Autopayments").

What will happen to my music library after cancellation?

All saved tracks and albums will remain in your library, but:

• You will not be able to listen to them offline.
• On mobile devices, playback will only be in random order (shuffle).
• Sound quality will drop to 160 kbit/s.

Playlists and likes will not be deleted - they will be restored if you subscribe again Premium.

Is it possible to cancel a subscription and immediately receive a refund?

Refund is possible only in two cases:

1. If you canceled the subscription, but the charge still went through (technical error).
2. If you activated the trial period, but forgot to cancel, and the charge went through the first paid month.

To return, write to support Spotify within 14 days from the date write-offs. Attach a receipt or card statement.

How to check if your subscription has been cancelled?

There are three ways:

1. Go to your account settings on the website Spotify —in the "Your subscription" section, "Free account" and the date should be indicated end Premium.
2. Check your email - you should receive a letter confirming the cancellation.
3. In Google Play (if the subscription was through it) in the "Subscriptions" section, the status Spotify should change to "Canceled."

Can I use Spotify Premium after cancellation?

Yes, but only until the end of the paid period. For example:

• If you paid for a month in advance on the 1st day, and canceled on the 15th, then Premium will be valid until the 1st of the next month.
• If you canceled the trial version 3 days before its end, then all functions Premium will remain until the last day of trials.

After this date, the account will automatically switch to the free plan.