Mailouts from Ozon can fill your inbox and notifications on your smartphone, distracting you from important messages. It’s especially annoying when emails arrive several times a day: promotions, abandoned cart reminders, news about discounts. On Android devices you can unsubscribe from unnecessary emails and push notifications in several ways - through the app itself, mail settings, or even system phone settings.

In this article we will look at all available methodsincluding hidden settings that are not always obvious. You'll learn how to turn off not only promotional emails, but also transactional emails (for example, about changing the status of an order) if they bother you. And also - what to do if the unsubscribe button in the letter does not work or is simply not there.

Important: some methods require confirmation by SMS or email, so make sure that you have access to the linked number or email. If you use several accounts Ozon on one device, the procedure will have to be repeated for each.

1. Unsubscribe through the official Ozon application

The most reliable way is to manage mailings directly in the mobile application. This method works on all versions Android (from 8.0 and higher) and does not depend on the smartphone model (Samsung, Xiaomi, Huawei etc.).

Instructions:

  • 📱 Open the application Ozon and log in (if you have not done so automatically).
  • 👤 Tap on the profile icon in the lower right corner (or swipe to the right if you have an older version of the application).
  • ⚙️ Go to Settings → Notifications.
  • 🔔 Here you will see all types newsletters: advertising (promotions, discounts), transactional (order statuses), service (policy updates). Disable unnecessary sliders.

Please note: some notifications (for example, about order confirmation) cannot be disabled - this is a legal requirement. But advertising mailings and newsletters can be removed completely.

Are push notifications disabled in the phone settings for Ozon|

Are the settings synchronized with the server (refresh the page after changes)|

Are there any active promotional codes associated with the newsletter (they may expire)|

Are all tabs checked: "Promotions", "News", "Recommendations"-->

⚠️ Attention: If notifications continue to arrive after disabling, clear the application cache Ozon in the phone settings (Settings → Applications → Ozon → Memory → Clear cache). This will reset temporary data that may have been stuck.

2. Unsubscribe via email newsletter (mail)

If letters from Ozon arrive at your email (for example, @gmail.com or @mail.ru), you can unsubscribe directly from your mailbox. This method is universal and works even if you deleted the application Ozon from your smartphone.

How to do it:

  1. Open any letter from Ozon in an email client (for example, Gmail or Yandex Mail).
  2. Scroll down to the end of the letter. There should be a line in small print: "Unsubscribe from mailing list" or "Manage subscriptions".
  3. Click on the link. A page will open Ozonwhere you need to confirm your unsubscription (sometimes you need to enter a code from SMS).
  4. After confirmation, you will receive a letter about successful unsubscription.

If there is no unsubscribe button (this happens in transactional letters), try:

  • 🔍 V Gmail: click on the three dots next to the letter → "Unsubscribe" (automatic mail function).
  • 📤 V Yandex Mail: select the letter → "More" → "This is spam" (the system itself will offer to unsubscribe).
  • 🚫 Add the sender's address (for example, no-reply@ozon.ru) to the black list.
Letter type Is it possible unsubscribe? Method
Promotions Yes Unsubscribe button at the bottom of the letter
Order statuses Partially Only through account settings Ozon
Company news Yes Link in the footer of the letter or personal account
Personal recommendations Yes Notification settings in the application
⚠️ Attention: Some email services (for example, Mail.ru) can automatically filter letters from Ozon as "Newsletters". Check the folder "Promotions" or "Social networks" —perhaps the letters are already hidden from the main flow, and there is no need to unsubscribe.

3. Disabling push notifications through Android settings

If you do not want to delete the application Ozon, but push notifications are annoying, you can disable them at the system level. This method works on all smartphones, regardless of the shell (MIUI, One UI, ColorOS etc.).

Step-by-step guide:

  1. Go to Phone settings → Applications.
  2. Find Ozon in the list and tap on it.
  3. Select "Notifications".
  4. Disable the slider "Allow notifications" or selectively prohibit certain types (for example, "Promotions" or "News").

On some firmware (for example, Xiaomi) additional action may be required:

  • 🔕 Go to Settings → Memory → Autorun and disable autorun for Ozon.
  • 📵 In Settings → Battery → Power saving mode add Ozon to the list of restricted applications.
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If notifications continue to arrive after disabling, check if you have a duplicate application installed (for example, Ozon Express or Ozon Travel). Each of them has its own mailing settings.

4. Unsubscribe through your personal account on the Ozon website

Not everyone knows, but you can manage subscriptions not only in the mobile application, but also through web version Ozon. This is convenient if you don’t have a smartphone at hand or you prefer to work from a computer.

How to unsubscribe:

  1. Open the browser on your phone or PC and go to the website ozon.ru.
  2. Log in to your account.
  3. Tap on the profile icon → "Settings" → "Notifications".
  4. Here you will see the same categories of mailings as in the application. Disable unnecessary ones.
  5. Save changes (in some versions of the site, the save button appears only after editing).

The advantage of this method is that the settings are synchronized with the mobile application. That is, by unsubscribing on the site, you will automatically disable mailings and Ozon on Android.

What to do if the settings are not saved?

If after changing the settings on the site or in the application, the changes are not applied, try:

1. Log out of your account and log in again.

2. Clear the browser cache (if you are working with a website) or the application cache (if you are using a mobile version).

3. Check if a VPN or proxy is active - they can block synchronization with servers Ozon.

5. Radical methods: blocking at the system level

If standard methods do not help, you can resort to more stringent measures. These methods are suitable for users who want to completely get rid of any notifications from Ozon, including system ones.

Method 1: Blocking via Firewall (without root)

Applications like NetGuard or Blokada allow you to block Internet access for individual apps. Install one of them from Google Play, find Ozon in the list and disable traffic for it. Minus: the application will stop updating order statuses.

Method 2: Ban background activity

  • 🛡️ Go to Settings → Applications → Ozon → Battery.
  • 🔋 Select "Optimization" or "Limit background activity".
  • ⏸️ Disable "Autorun" i "Background work".

Method 3: Deleting your account Ozon (last resort)

If you no longer use the service, you can delete your account completely:

  1. In the application or on the website, go in Settings → Account.
  2. Find the option "Delete account" (may be hidden under "Privacy").
  3. Confirm the action via SMS or email.
⚠️ Attention: Deleting your account Ozon will lead to the loss of the entire history of orders, bonuses and personal data. It will be impossible to restore it - you will have to register again.
📊 What a way. do you prefer unsubscribes?
Through the Ozon application
Via email newsletter
Through Android settings
Through your personal account on the website
Another option

6. Common problems and their solutions

Sometimes users are faced with the fact that mailings continue to arrive even after unsubscribing. Let's look at typical situations and ways to solve them.

Problem 1: The "Unsubscribe" button in the letter does not work

  • 🔄 Try opening an email in another browser (for example Chrome instead of Safari).
  • 📧 Check if your email client is blocking links (you may need to confirm "It's safe"). Gmail confirmation "It's safe" may be required).
  • 📱 If you open the letter on your phone, try doing it from your computer.

Problem 2: Mailings are sent to another email

If you changed the email in your account Ozon, the old address could remain in the mailing lists. To delete it:

  1. Go to your account settings Ozon.
  2. Check the section "Contacts" or "Email".
  3. Delete the old address and save the changes.

Problem 3: Push notifications arrive after unsubscribing

Possible reasons:

  • 📲 You only unsubscribed from the email newsletter, but did not disable push in the application.
  • 🔄 The settings were not synchronized with the server (try restarting the application).
  • 📱 You have several applications installed from Ozon (for example, Ozon Express), and notifications come from another.
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If none of the methods helped, contact support Ozon via the form feedback in the application or on the website. Indicate that you have tried to unsubscribe many times, but the mailings continue to arrive - this is a violation of the law on advertising (Federal Law No. 38).

7. Alternative methods of filtering mailings

If you can’t completely unsubscribe or you just want to reduce the flow of letters, you can use filtering tools.

Method 1: Rules in your email client

B Gmail:

  1. Open a letter from Ozon.
  2. Click on the three dots → "Filter such messages".
  3. Specify the conditions (for example, sender @ozon.ru).
  4. Select an action: "Skip inbox" or "Delete".

In Yandex Mail:

  • 📌 Create a folder "Newsletters".
  • 🔄 Set up a rule: all emails from @ozon.ru are moved to this folder.
  • 🗑️ Set the folder to be automatically cleaned once a month.

Method 2: Using third-party applications

Applications like Clean Email or Unroll.Me help manage subscriptions in bulk. They scan your inbox and offer to unsubscribe from unnecessary mailings in one click. Disadvantage: work requires access to your mail.

Method 3: Create a separate email for orders

Many users register a separate mailbox (for example, ozon.orders@gmail.com) specifically for online stores. This way, the main mailbox is not clogged with spam, and notifications about orders are not lost.

FAQ: Frequently asked questions about unsubscribing from Ozon

Can I unsubscribe from the mailing list without deleting my Ozon account?

Yes, unsubscribing from mailing lists and deleting an account are different procedures. You can turn off all notifications and emails, but still maintain access to orders, bonuses and personal data. To do this, just disable the necessary options in the notification settings (see section 1 or section 4).

Why do letters continue to arrive after unsubscribing?

Possible reasons:

  • You unsubscribed from only one type of mailing list (for example, promotions, but not news).
  • Settings were not synchronized with the server (try logging out and logging in again).
  • Letters are sent to another email associated with your account (check your profile settings).
  • These are transactional emails (about order statuses) that cannot be disabled by law.

Solution: repeat the unsubscribe procedure for all types of mailings and check if additional email addresses are active in your profile.

How to unsubscribe from Ozon SMS mailings?

To unsubscribe from SMS:

  1. Send an SMS with the text "STOP" or "STOP" to the number from which the message came.
  2. Or go to your account settings Ozon → "Notifications" → disable the option "SMS alerts".

If SMS continue to arrive, contact support Ozon and indicate that you did not consent to the mailing - this is a violation of Federal Law No. 38 "On Advertising."

Can I unsubscribe from the mailing list if I don’t remember the password for my Ozon account?

Yes, there are two options:

  1. Via email: find any letter from Ozon and use the "Unsubscribe" link in its footer (does not require authorization).
  2. Through support: write to the support service Ozon from the email to which newsletters are sent, and ask to unsubscribe you manually. Proof of ownership of the account will be required (for example, details of the last order).
Will I receive information about orders if I unsubscribe from all mailings?

No, transactional letters (about order statuses, payments, returns) come separately from advertising mailings. They cannot be disabled completely as they contain important information about your purchases. However, you can:

  • Configure filtering of such letters in the mail client (see section 7).
  • Disable push notifications about orders in the application settings (they duplicate email).