Modern wearable gadgets have become integral part of the ecosystem of every smartphone user. Amazfit occupies one of the leading positions in the market due to its excellent combination of price, functionality and autonomy. However, immediately after unpacking, many owners are faced with a primary difficulty: how to properly establish a connection between the new device and a smartphone based on Android. Simply turning on Bluetooth in the phone settings is often not enough for all functions to work fully.
The pairing process requires the installation of special software that acts as an intermediary between the phone's operating system and the watch's firmware. Without this step, you won't be able to receive notifications, sync health data, or change watch faces. In this article, we will analyze in detail each stage of setup, from downloading the application to solving common connection errors.
Correct initial configuration guarantees stable operation of the device in the future. Errors at the connection stage often lead to disconnections, increased battery consumption, or incorrect display of heart rate and step data. Therefore, it is important to follow the algorithm of actions sequentially, without skipping critical points for setting access rights.
Preparing devices before pairing
Before attempting to establish a connection, you must make sure that both devices are in good condition and ready for use. Charge your watch Amazfit to a level of at least 20-30%, since the process of initial setup and firmware update can require significant energy consumption. A discharged device may suddenly turn off at the most crucial moment, which will lead to a failure of the procedure.
On your smartphone, turn on the module Bluetooth and make sure that geolocation (GPS) is also active. This is a requirement for modern versions of Android, starting with 6.0, since peripheral scanning is tied to location services. Without GPS enabled, the application simply will not see your watch in the list of available ones for connection.
⚠️ Attention: If you previously had another watch or fitness bracelet connected, go to your phone’s Bluetooth settings, find the old device in the list of paired ones and click “Forget” or “Cancel pairing.” An address conflict may prevent the new model from connecting.
It is also recommended to restart your smartphone before starting the procedure. This will clear the cache of network services and eliminate possible temporary software glitches that often prevent the discovery of new gadgets. After rebooting, make sure that the phone screen is unlocked, as some models do not allow you to complete the setup process on a locked screen.
☑️ Ready to connect
Installing and configuring the Zepp application
The central element of the ecosystem Amazfit is the application Zepp (formerly known as Mi Fit). It is through this software interface that all watch parameters are controlled. The application should be downloaded exclusively from the official store Google Play Marketto avoid installing modified versions that may contain malicious code or not work correctly with the manufacturer’s servers.
After installation, run the application and create an account Zepp Account. This can be done by linking to a phone number, email address, or through existing Google and Facebook accounts. Having a personal account is necessary to save the history of your activity in the cloud and synchronize data between different devices.
When you first log in, the system will ask for permission to access various functions of the smartphone. It is extremely important to provide access to Contacts, SMS, Call log and Notificationsif you plan to use the watch to read messages. Denying these permissions will result in the watch only working as a pedometer and heart rate monitor, without displaying information from the phone.
When granting permissions in Android 11 and above, select the "Allow" option always" to access geolocation so that the application can correctly track running routes even in the background.
Inside the application, go to the tab Profile in the bottom menu. Here you will see a button Add device. Clicking on it starts scanning mode. The application will prompt you to select the type of device from the list: watch, bracelet, scale or heart rate monitor. Select a category Clock and find your model in the proposed list or use the automatic search.
⚠️ Attention: The Zepp application interface is updated regularly. The location of buttons and names of menu items may differ slightly from the description. If you do not find the item you need, use the search within the application or check the official user manual on the manufacturer's website.
The process of pairing the watch with the phone
When the application starts searching, make sure that a QR code or Bluetooth icon is displayed on the watch screen asking you to confirm the connection. On some models, such as Amazfit GTR or GTS, you must first activate the pairing mode in the menu of the watch itself by selecting item Settings → System → Pairing. Without this step, the watch may be invisible to the smartphone.
As soon as the application detects the device, a request to confirm pairing will appear on the phone screen. At the same time, a six-digit code or a confirmation button with a check mark will appear on the watch display. Check the codes on both screens and press “Confirm” on your smartphone and watch. This security mechanism protects against accidental connection to other devices nearby.
During the pairing process, the phone may request permission to create a pair through the Android system window. Click Pair or OK. Once the connection is successful, the app will begin loading basic settings and watch faces. At this moment, do not close the application and keep the watch close to the phone so as not to interrupt data transfer.
| Watch model | Bluetooth version | Android compatibility | Connection features |
|---|---|---|---|
| Amazfit Bip / Bip U | 5.0 BLE | 5.0 and above | Automatic detection |
| Amazfit GTR / GTS | 5.0 BLE | 5.0 and above | Requires confirmation on the screen |
| Amazfit T-Rex | 5.0 BLE | 5.0 and above | Amplified signal, long search |
| Amazfit Pace | 4.2 / 5.0 | 4.4 and higher | May require manual selection |
If the process is stuck at the profile loading stage, try canceling the operation and repeating it. Sometimes it takes several attempts to get a stable handshake between the devices. Make sure that no other phone is connected to the watch at this moment, since most models support an active connection with only one smartphone at a time.
Setting access rights and notifications
After successful pairing, the most important part of the setup is granting the application rights to run in the background. The system Android aggressively optimizes power consumption and can “kill” the Zepp process, which will lead to a break in communication with the clock. Go to Settings → Applications → Zepp → Battery and select the “No restrictions” or “Do not optimize” mode.
Next you need to configure the display of notifications. In the application, go to the Profile → Clock → App notificationssection. Here you will see a list of all apps installed on your phone. Activate the switches next to those instant messengers and social networks whose messages you want to see on your wrist. Don't forget to also turn on call and SMS display.
Additional access to motion sensors may be required for Wrist Raise and sleep tracking to work properly. In some shells (for example, MIUI or EMUI), you need to separately allow application autostart. Find Zepp in the startup list and activate it so that the application starts immediately after you turn on the phone.
Why do notifications disappear?
If notifications stop coming, check if Do Not Disturb or Energy Saver mode is turned on on your phone. Also make sure that the Zepp application itself is not closed completely from memory (by swiping), but is running in the background. In your phone settings, allow the application to show notifications on top of other windows.
Pay special attention to access to contacts. In order for the watch to display the caller's name rather than just a phone number, the app must have access to the phone book. Grant this permission in the Android system menu when prompted for the first time or manually in the privacy settings.
Solving connection and synchronization problems
Despite the simplicity of the procedure, users often encounter situations where the watch does not connect or constantly loses connection. One of the most common reasons is the Bluetooth cache. Try clearing the Bluetooth service cache in your phone settings: Settings → Applications → Show system → Bluetooth → Memory → Clear cache. After that, restart the phone.
If the watch is visible in the list, but when you click on connection it gives an error, perform a full reset of the watch settings. On the device itself, go to Settings → System → Reset. After rebooting the watch, remove it from the Zepp app (hold the device icon and select "Delete") and from the phone's Bluetooth settings, and then try to connect again.
- 📶 Make sure the distance between the phone and the watch does not exceed 1-2 meters during setup. Walls and metal obstacles can shield the signal.
- 🔄 Update the Zepp app to the latest version via Google Play. Older versions may not support new communication protocols.
- 📵 Turn off other active Bluetooth devices, such as headphones or a car stereo, during the connection to avoid radio interference.
In rare cases, the problem lies in the incompatibility of Android versions. If you have a very old version of the OS or, conversely, the latest beta version of Android, driver conflicts may occur. Check the official website Amazfit for a list of supported devices and operating system versions for your watch model.
⚠️ Attention: When you reset the watch, all accumulated data that is not synchronized with the cloud will be deleted. Before performing a Hard Reset, make sure that the latest workout and sleep data have been successfully loaded into the application.
Additional features and software updates
After the watch is successfully connected, the application will prompt you to check for firmware updates. Install updates regularly Firmwareas they contain bug fixes, improve sensor accuracy, and add new features. The update process may take 5 to 15 minutes, during which time the watch cannot be used.
There are many watch faces available in the Zepp app that you can download and install on your watch. Select your favorite design in the section Dials and click “Synchronize”. You can also set up activity scales, step goals and sedentary lifestyle reminders directly from the application interface.
The stability of the connection depends not only on the quality of the Bluetooth module, but also on the correct energy saving settings in Android. Without excluding the application from battery optimization, constant disconnections are inevitable.
For advanced users, a function is available to export data to third-party services such as Google Fit, Strava or Apple Health (via synchronization). This allows you to combine data from different devices into a single health ecosystem. Synchronization is configured in the section Profile → Adding accounts inside the Zepp application.
Remember that the quality of communication may deteriorate in places with a large concentration of wireless devices, for example, in open-type offices or shopping centers. In such conditions, the watch may switch to a power-saving search mode, which increases the delay in receiving notifications.
Why does the watch not see the phone when searching?
Most often, the problem is that the watch is already paired with another device or is in standby mode. Restart your watch and make sure it is in pairing mode. Also check if geolocation is enabled on your phone, since without it scanning Bluetooth LE devices on Android is prohibited.
Is it possible to connect an Amazfit watch to two phones at the same time?
No, most Amazfit watch models only support an active connection with one smartphone. To switch between phones, you must first turn off the clock in the app on the first device, and then pair it with the second. Some new models allow you to store profiles of several devices, but only one remains active.
What to do if the Zepp application does not launch on Android?
Try clearing the cache and application data in your phone settings. If this does not help, delete the application and download it again from the official store. Make sure that your phone has at least the required Android version installed (usually Android 5.0 or 6.0).
How to reset your watch if you forgot your password?
If you set a password to unlock your watch and forgot it, the only way to regain access is to perform a hard reset. This is usually done through the settings menu on the watch itself, if there is access, or by holding the side button for 15-20 seconds (depending on the model) until the logo appears.
Why don't you receive notifications from WhatsApp and Telegram?
Check in the Zepp app whether the switches next to these messengers are turned on in the notifications section. Also make sure that on the phone itself, in the notification settings for WhatsApp and Telegram, access to the status bar is allowed and the Do Not Disturb mode is not enabled for these applications.