VKontakte offers users a paid music subscription, which provides access to high quality sound, no advertising and the ability to download tracks. However, not everyone needs these features all the time, and many are looking for a way disable VK music subscription on Androidto avoid charges. In this article, we will analyze all the available methods for canceling a subscription, including nuances that are rarely mentioned in standard instructions.
The process of canceling a subscription may differ depending on how exactly you issued it: through Google Play, directly in the application VK Music or using a bank card. We will look at each option in detail, and also give recommendations on how to check the status of your subscription and avoid unexpected charges. If you have already tried to cancel your subscription, but nothing worked, the article has a section with typical errors and their solutions.
Why it is important to cancel your subscription correctly
Many users believe that it is enough to delete the application VK Music or simply stop using it - and the subscription will automatically stop. This dangerous misconception. Charges will continue until you officially cancel your subscription through the appropriate service.
In addition, some banks and payment systems (for example, Google Pay) may cache subscription data. This means that even after cancellation in one place, charges may continue through another channel. To avoid such situations, you need check your subscription in at least two places: in the VK application itself and in the Google account settings.
- ๐ณ Auto-renewal - if you do not disable it in advance, funds will be debited automatically on the day the current period ends.
- ๐ฑ Data caching - Google Play can save information about subscriptions even after deleting the application.
- ๐ Double charges โ if the subscription was issued through both VK and Google Play, you need to cancel in both services.
โ ๏ธ Attention: If you subscribed through Samsung Pay, Yandex Pay or another alternative service, standard instructions may not work. In this case, check the settings of the exact payment system you used.
Method 1: Canceling a subscription through the VK Music application
The most direct way is to cancel the subscription directly in the application VK Music. This method works if you subscribed through the internal payment system of VKontakte (for example, with a linked card or mobile payment).
Instructions:
- Open the application VK Music on your Android device.
- Tap on the profile icon in the upper right corner (or swipe right to open the side menu).
- Select item
PremiumorMy subscription(the name may vary depending on the version of the application). - Click on
Manage subscription. - In the window that opens, find the button
Cancel subscription(orDisable auto-renewal) and confirm the action.
After this, you will see a notification that the subscription will be active until the end of the paid period, but auto-renewal is disabled. Important: do not delete the application immediately after cancellation โwait for confirmation by email or in VK notifications.
There is no "Cancel subscription" button (which means auto-renewal is turned off)|
A confirmation letter has arrived from VK cancellations|
There are no scheduled debits on VK Music in the bank's personal account|
There is also no active subscription in the Google Play settings -->
Method 2: Cancellation through Google Play (if the subscription was issued through it)
If you paid for the subscription via Google Play (for example, when purchasing through an application in Play Store), then you need to cancel it there. This method is relevant for most Android users, since Google processes payments in applications by default.
How to cancel:
- Open Google Play Market on your device.
- Tap on the profile icon in the upper right corner.
- Select
Payments and subscriptionsโSubscriptions. - Find in the list
VK Music(orVKontakte Music) and tap on it. - Click
Cancel subscriptionand confirm the action.
If there are no subscriptions in the list VK Music, this may mean that you did not register it through Google Play. In this case, try other methods from this article.
| Payment method | Where to cancel | What to do if the subscription is not visible |
|---|---|---|
| Via Google Play | Google account settings โ Subscriptions | Check another Google account on the device |
| Through a bank card in VK | VK Music application โ Premium | Check payment history at the bank |
| Via Samsung Pay | Samsung Pay application โ Subscriptions | Delete and reinstall VK Music |
| Via a mobile operator | Operator's personal account | Contact operator support |
โ ๏ธ Attention: If you used a promotional code or promotion when subscribing, canceling through Google Play may not work. In this case, contact VK support via the feedback form in the application.
Method 3: Cancellation through a bank or payment system
If you linked a bank card directly in VK Music (not through Google Play), then you can cancel your subscription through personal bank account. This method is also suitable if you paid for your subscription through Sberbank Online, Tinkoff, Alfa Click or other services.
General instructions:
- ๐ฆ Open your bank's mobile application.
- ๐ Find the section
Transaction historyorAutopayments. - ๐ต Find payments with the name
VKontakte,VK MusicorVK COM. - โ Cancel auto payment or regular payment.
The process may differ for some banks. For example, in Sberbank Online you need to go to Payments โ My auto payments, find VK Music and click Cancel. In Tinkoff this is done through Payments โ Regular payments.
If there is no explicit mention of VK Music in the bank's history, look for payments in the amount of 169, 199 or 299 rubles (standard subscription rates). Usually they pass with the comment โVK COMโ or โVKONTAKTEโ.
What to do if the subscription is not cancelled
Sometimes users are faced with a situation where the subscription seems to be cancelled, but charges continue. Here are the most common reasons and their solutions:
- ๐ Double subscription: You could apply for it through Google Play or through a bank. Check both places.
- ๐ Late cancellation: If you canceled your subscription after the new period was charged, it will remain active until the end of the period.
- ๐ค Application cache: Sometimes the data is not updated due to the cache. Try clearing the cache VK Music in the Android settings or reinstall the application.
- ๐ฐ Hidden payments: Some banks block the cancellation of auto payments. In this case, call the bank support.
If none of the methods helped, contact VKontakte support:
- Open VK Music โ
ProfileโSettings. - Select
SupportorHelp. - Describe the problem (indicate that you cannot cancel the subscription) and attach screenshots of payments.
How to speed up the response from VK support
In the letter, indicate:
1. Your VK ID (can be found in your profile settings).
2. Last 4 digits of the card from which funds are debited.
3. Dates and amounts of the last payments.
4. Screenshot of the error (if it appears when you try to cancel).
Usually the answer comes within 1-3 days.
How to check if the subscription is really cancelled
Many users think that if the button Cancel subscription disappeared, then everything is in order. However, this is not always the case. Here's how to reliably check your subscription status:
- In the VK Music application: Go to the section
Premium. If it says โYour subscription is active until [date]โ and auto-renewal is disabled, everything is fine. - On Google Play: Check the list of subscriptions (as described in Method 2). If VK Music is not there, the subscription is cancelled.
- In the bank: Make sure that in the payment history there are no new charges to VK after the date cancellation.
- By email: After cancellation, VK usually sends a confirmation letter to the address associated with the account.
If you have completed all the steps, but are still in doubt, do the following:
- ๐ง Check the folder
Spamin the mail - sometimes letters from VK end up there. - ๐ Enter the request in the mail search
VK subscriptionorVKontakte premium. - ๐ฑ Set a calendar reminder for the day before the next expected charge to check your balance.
If after canceling your subscription you still see premium features (music downloads, no ads), this does not mean that charges will continue. These functions remain active until the end of the paid period, even if auto-renewal is disabled.
Via Google Play|
Directly by bank card|
Through a mobile operator|
Another way -->
Common mistakes and how to avoid them
When canceling a subscription, users often make the same mistakes, which then lead to unexpected charges. Here are the most common of them:
- ๐ซ Deleting the application instead of canceling the subscription. This does not stop payments! First cancel your subscription, then you can delete VK Music.
- ๐ Cancellation on the last day of the subscription. Sometimes banks take 1-2 days to process the request. Cancel in advance.
- ๐ Ignoring email notifications. VK sends letters about renewal - if you do not read them, you can skip the charge.
- ๐ฑ Using different accounts. If you are logged into VK Music under one account, but the subscription was issued under another one, cancellation will not work.
Another typical problem is subscription via family access. If you're connected to a Google Play Family Library, another member may have subscribed. In this case, only the one who activated it can cancel it.
โ ๏ธ Attention: If you see charges after canceling the subscription, immediately block the card at the bank and request a refund. VK usually cooperates if you provide evidence of cancellation (screenshots, letters).
FAQ: Answers to popular questions
Can I get a refund for an unused subscription period?
VK does not provide refunds for unused days of subscription if you cancel it voluntarily. However, if the debit occurred by mistake (for example, after cancellation), you can request a refund through VK or bank support. Specify the date of cancellation and attach screenshots.
The subscription has been cancelled, but the money is still debited. What to do?
First, check if you subscribed through another service (for example, Samsung Pay or a mobile operator). If not, contact the bank with a request to block payments to VK COM and request a return of the last debit as an error.
How to cancel a subscription if you do not have access to your old phone?
You can cancel your subscription through the web version of VK Music (music.vk.com) or through Google Play on another device by logging into the same account. If your phone is lost, restore access to your Google account via your computer.
What will happen to the downloaded music after canceling your subscription?
All tracks downloaded as part of a premium subscription will become unavailable for offline listening after it ends. However, playlists and favorite tracks will be saved in your profile.
Is it possible to cancel a subscription through a telecom operator?
Yes, if you paid for it through a mobile operator (for example, Megafon, Beeline, MTS). To do this, send a USSD request (for example, *111# for Beeline) or contact the operatorโs personal account in the โServicesโ or โSubscriptionsโ section.