Many users of mobile devices sooner or later are faced with the desire to radically change their gaming profile or completely leave the virtual world PUBG Mobile. The reasons can be very different: from banal burnout and loss of interest to the need to free up space on the server or start the game from scratch without old ranks. Regardless of the motivation, the process of deleting an account on the platform Android has its own technical features that require a careful approach.
It is important to understand that simply erasing the application from the smartphone screen is not enough, since all your data is stored on the developer’s remote servers. To completely remove it, you need to perform a number of actions within the game client itself or through associated social networks. Uninstallation the game only removes local files, leaving your profile active in the Tencent database.
In this guide, we will analyze in detail all the available methods for unlinking and deleting profiles, and also explain the difference between temporary blocking and complete erasure data. You will learn how to properly prepare the device and what steps to take so that the operation is successful without losing access to other services.
Preparing the device and checking the bindings
Before taking radical measures, you need to conduct a thorough audit of which services your current gaming profile is linked to. B PUBG Mobile uses a system of guest accounts and links through third-party platforms, such as Facebook, Twitter, Google Play or Apple ID. Ignoring this step may result in you losing access to other important applications after uninstallation.
Open the game and go to settings to see the connection status. If you played as a "Guest", then deleting the application data may be the only way to reset, but this does not guarantee a cleanup of the backend. To fully manage your profile, an active connection to at least one external service is required.
⚠️ Attention: Deleting a Google or Facebook account will result in loss of access to all services associated with them, not just the game. Be extremely careful when choosing a deletion method.
Make sure your device is charged and has a stable internet connection, as the data synchronization process before deletion may take time. It is also recommended to take screenshots of important statistics if you plan to create a new profile in the future and want to compare progress.
☑️ Check before deleting
Deleting via guest mode and clearing data
The easiest, but not always effective way to start over is to use the guest account function in combination with clearing the application cache on Android. This method is suitable for those who have not linked their profile to social networks and want to simply reset their current progress. However, it is worth remembering that a server copy of the profile may be saved.
First, delete the game itself through the standard settings menu of your smartphone. Then go to the application management section, find PUBG Mobile (if it is still in the list) and select the option "Clear data" and "Clear cache". This will remove all local configuration files.
After reinstalling and launching the game, try logging in as a guest. If the system prompts you to restore previous progress, it means that your profile was strictly tied to the device ID or IP address. In this case, simple cleaning is not enough, and a deeper approach will be required through the settings inside the game client.
Why is progress restored?
The game remembers the unique identifiers of your device (IMEI or Android ID). Even after deletion, when reinstalled, the server recognizes the device and offers to return the old profile.
If the game started again with a training mission, then the local reset was successful. Now you can create a new guest profile or link it to a new social network account to record new progress and separate it from the old one.
Unlinking social networks and Google Play
The most reliable way to manage a profile is to work with links within the game itself. Developers We have provided an unlinking mechanism that allows you to disconnect the current account from Facebook, Twitter or Google Play, which actually makes the old profile “orphaned” or allows you to link a new one.
Go to the game settings (gear icon) and find the “Basic” or “Account” section. A list of connected services will be displayed there. By clicking on the “Unlink” button next to the desired social network, you will break the connection between the game and this service. After that, when you log in via Facebook or Google, you can create a new profile.
| Linking type | Unlinking difficulty | Risks |
|---|---|---|
| Guest account | Low | High risk of data loss |
| Average | FB blocking with frequent changes | |
| Google Play | High | Difficult to unlink without changing account |
| Average | Minimum |
Please note that there are restrictions on the frequency of unlinking accounts. The security system Tencent may block the ability to change the binding if you try to do this too often. This is protection against account theft and illegal sale of progress.
Using the account deletion function in settings
In modern versions PUBG Mobile an official function for requesting account deletion has appeared. This is the most civilized method, which is guaranteed to delete your data from the developer’s servers after a certain period of time. You can find this option in the profile settings section.
Go to Settings → Basic → Delete account. The system will warn you about the irreversibility of the action and the consequences, including the loss of all purchased skins, UC currency and achievements. You will need to confirm the action, perhaps by entering a confirmation code or completing a captcha.
⚠️ Attention: After submitting a deletion request, there is often a waiting period (for example, 60 days) during which you can log into the game and cancel the operation. If you do not log in within this period, your data will be destroyed.
This method is especially useful if you want to completely disappear from the game and never plan to return. It also helps to comply with privacy rules by requiring complete deletion of the user's personal data upon request.
Before deleting your account, spend all UC currency, as it will be burned irrevocably and cannot be restored or transferred.
Cleaning through Google Play Games
On devices Android a significant part of the game progress is synchronized through the service Google Play Games. Even if you've logged out of PUBG, cloud saves may still attempt to restore your data. To (radically) solve the problem, you need to delete the game data from the Google service itself.
Open the "Play Games" application on your smartphone. Find PUBG Mobilein the list, click on the three dots in the upper right corner and select "Settings". In the menu that opens, find the item “Delete Play Games account” or “Hide from Play Games.”
Deleting data from Google Play does not always erase progress on the developer’s server instantly, but it breaks the connection between your Google account and the game ID. The next time you log in, the game may ask which profile to load: local or cloud. By selecting local, you will start over.
If you plan to sell the phone or give it to another person, such cleaning is required. It guarantees that the new owner will not gain access to your game progress and will not be able to make purchases on your behalf.
Possible problems and their solutions
In the process of deleting or unlinking an account, users often encounter technical difficulties. For example, the unlink button may be grayed out, or the system may display a connection error. Most often, this is due to the fact that the account is the main one or there are active subscriptions on it.
If you cannot unlink Facebook, try first changing the password on the social network, then unlinking it in the game, and then change the password again. This helps to refresh access tokens. In case of problems with Google Play, try clearing the data of the Google Play Games application itself in the phone settings.
⚠️ Attention: The game interface and menu location may change with updates. If you do not find the described items, check the "Help" section inside the game for up-to-date information from the developers.
It is also worth considering that if there are active violations or blocks on your account, the deletion function may be temporarily unavailable. In such cases, all you can do is wait for the ban to expire or write to technical support, although the chances of a response in such cases are low.
The most reliable way to delete an account is to use the built-in deletion function in the game settings, waiting for the cooling period to expire.
Is it possible to restore a deleted account in PUBG Mobile?
Recovery is only possible during the waiting period (usually 60 days) after submitting a deletion request. You just need to enter the game with the same data. After final deletion, restoration is impossible.
What will happen to purchased skins after deletion?
All virtual assets, including skins, clothes and UC currency, will be lost forever. They are tied to a specific game ID and are not subject to transfer or compensation.
Is it possible to delete an account if it is blocked?
As a rule, the deletion function is not available for blocked accounts. You must wait until the ban is unlocked or the ban expires before the system allows you to submit a deletion request.
Does deleting an account affect the device ban?
No, deleting an account does not remove the device ban (IMEI ban). If your phone was blocked by developers for cheating, creating new accounts from this device will also be impossible.