Messenger Viber remains one of the most popular methods of communication for users Samsung Galaxy โbe it flagship models like Galaxy S24 Ultra or budget ones series Galaxy A i Galaxy M. However, even a simple installation of the application can raise questions: where to download a safe version, how to avoid compatibility errors with One UI, and what to do if Viber Viber is not installed on your Samsung?
In this article you will find 3 current installation methods (including methods for devices without Google Play), step-by-step guide with screenshots for One UI 6.0/5.1, as well as unique solutions for errors specific to Samsung smartphones โfrom problems with certificates to conflicts with Knox Security. If you have encountered the message โDevice not supported" or "Application not compatible", here you will learn how to bypass them legally and without a security risk.
1. Installing Viber via Google Play Market (recommended method)
For most users Samsung this method remains the simplest and safest. However, even here there are nuances related to regional restrictions and account settings. data-i="61">(colored triangle icon). Google.
To install Viber through Play Market, follow these steps:
- ๐ฑ Open the application Google Play Market on your Samsung (colored triangle icon).
- ๐ In the search bar, enter โViber" and select the official application from the developer Viber Media S.ร r.l. (check the number of downloads - it should be more than 1 billion).
- ๐ฅ Click "Install" and wait for the download to complete (application weight is about
100โ150 MBdepending on the version). - ๐ After installation open Viber and confirm the phone number via SMS or call.
โ ๏ธ Attention: If the โInstallโ button is inactive or the message โThe device is not compatibleis displayed, check:
- ๐ก Availability of an Internet connection (Wi-Fi or mobile data).
- ๐
Date and time on the phone - they must be up to date (automatic synchronization is enabled in
Settings โ General โ Date and time). - ๐ No age restrictions in Google account (if the phone is used by a child).
Check your Internet connection
Update Google Play Market to the latest version
Make sure that there is enough free memory on the phone (at least 200 MB)
Turn off VPN (if used)-->
If Viber is not in Play Market, your region may be blocked for this application. In this case, use the alternative methods described below.
2. Installing Viber through the Samsung Galaxy Store
Many users Samsung do not know that Viber is also available in the branded application store - Galaxy Store. This method is especially useful if your device lacks services Google (for example, on some models for the Chinese market) or there are problems with Play Market.
Installation instructions:
- Open the application Galaxy Store (blue circle icon with a white letter โSโ).
- In the search bar, enter "Viber" and select the official application.
- Click "Install" and confirm the download.
- After installation launch Viber and go through standard registration using your phone number.
โ ๏ธ Attention: O Galaxy Store Sometimes older versions of applications are available. To update Viber to the latest version, after installation, check for updates in Galaxy Store โ Menu โ My applications.
| Installation method | Pros | Cons |
|---|---|---|
| Google Play Market | โ
Latest version โ Automatic updates โ High loading speed |
โ Requires Google account โ Regional restrictions are possible |
| Samsung Galaxy Store | โ
Works without Google services โ Optimized for One UI โ Less risk of blocking |
โ Possible delays with updates โ Fewer reviews and ratings |
| APK file | โ
Works on any device โ You can choose the version โ No link to stores |
โ Risk of viruses when downloading from unreliable sources โ No automatic updates |
Google Play Market
Samsung Galaxy Store
APK file from the official website
Another option-->
3. Installing Viber via an APK file (for advanced users)
If neither Play Marketor Galaxy Store are suitable, you can install Viber manually via APK file. This method requires caution, as downloading files from unreliable sources may harm your APK file. Step by step instructions: Go to your phone or computer. data-i="140">official Viber website Samsung.
Step by step instructions:
- ๐ Go to Viber official website from your phone or computer.
- ๐ฒ Select the "Download for Android" section and wait for it to download
APK file(usually weighs~80โ120 MB). - ๐ Transfer the file to your phone (if downloaded from a PC) or find it in the โDownloadsยป.
- ๐ง Before installation allow installation from unknown sources:
- Go to
Settings โ Applications โ Menu (โฎ) โ Special access โ Install unknown applications. - Select the browser or file manager through which you will install
APK, and enable the resolution.
- Go to
- ๐ฅ Run the downloaded file and follow the instructions on the screen.
โ ๏ธ Attention: Installation APK from unverified sources may lead to:
- ๐ก๏ธ Leakage of personal data (if the file is modified by attackers).
- ๐ซ Account blocking Viber for using unofficial versions.
- ๐ Conflicts with
Knox Securityon Samsung, which may lead to the warranty being reset.
Before installing the APK, check its hash sum (MD5/SHA-1) on the Viber website or through applications like APKMirror Installer. This will help ensure that the file has not been modified.
After installation Viber via APK it is recommended to disable the permission to install from unknown sources back for security purposes.
4. Solving problems when installing Viber on Samsung
Even when following the instructions, users Samsung may encounter errors. Below are the most common problems and methods for solving them, relevant for One UI 4.0โ6.0.
Error: โThe device is not supportedโ
This error often occurs on new models Samsung (for example, Galaxy S23 or Galaxy Z Fold 5) due to restrictions Google Play Protect or Knox. To fix it:
- ๐ Reboot your phone and try installation again.
- ๐ Check if the developer mode with restrictions on installing applications is enabled (
Settings โ About phone โ Build number- 7 times to activate). - ๐ง Disable Play Protect in settings Google Play Market (section "Play Protect" โ gear โ disable scanning).
Error: โNot enough memoryโ
Although Viber it weighs a little, it requires additional space for cache and media files to work. If you see this message:
- ๐๏ธ Clear the system application cache in
Settings โ Applications โ Menu (โฎ) โ Sorting by size. - ๐ Transfer photos and videos to SD card or to the cloud (Samsung Cloud or Google Photos).
- ๐ Check the folder
Downloadfor unnecessary files.
What to do if Viber does not send an SMS confirmation code?
If you do not receive an SMS with an activation code, try:
1. Request a code via call (option โDidnโt receive the code?โ in the registration window).
2 Check if the SMS is blocked by your operator (especially important for virtual ones). SIM cards).
3. Temporarily disable applications for blocking SMS (for example, Truecaller or Samsung Messages).
4. Make sure that the phone number is entered in international format (for example, +79123456789and not 89123456789).
Error: โThe application is not installedโ (code 504 or 910)
These errors are associated with conflicts in package installer or cache corruption Google PlaySolutions:
- ๐ Clear the cache and data Google Play Market and Google Play Services in
Settings โ Applications. - ๐ง Uninstall updates Google Play Market (if there is a button "Uninstall updates") and restart the phone.
- ๐ฅ Download the latest version Google Play Services from the website APKMirror (choose the option for
ARM64orARMdepending on your processor Samsung).
โ ๏ธ Attention: If an error occurs during installation via APK, try downloading an older version Viber (for example, 18.0.0.0 instead of 19.0.0.0Some models). Samsung (especially with Exynosprocessors) are poorly compatible with the latest updates.
5. Setting up Viber after installation on Samsung
Successful installation is only half the battle. To Viber work stably on your Samsung, perform the basic setup:
- ๐ Enable two-factor authentication in the account settings Viber (section "Privacyยป).
- ๐ Allow access to contacts and microphone in
Settings โ Applications โ Viber โ Permissions. - ๐ Configure notifications:
- Open Viber โ
More (โฎ) โ Settings โ Notifications. - Enable the option "Show notifications" and select the priority "Maximumยป.
- For Samsung additionally check the settings in
Settings โ Notifications โ Viber(disable battery optimization for the messenger).
- Open Viber โ
- ๐ Add Viber to the battery optimization exclusion list:
- Go to
Settings โ Device care โ Battery โ Background work. - Find Viber in the list and enable the option "Allow background workยป.
- Go to
๐ก Useful tip: If you have Samsung s AMOLED screen, enable the dark theme in Viber (Settings โ Design โ Dark theme). This will reduce the load on the battery and extend battery life.
Setting up notifications and background work is critical for the stable operation of Viber on Samsung. Without these steps, you may not receive messages on time, especially on devices with aggressive battery optimization (such as the Galaxy M-series).
6. Viber update on Samsung: how not to miss important fixes
Viber regularly releases updates with bug fixes and new features (for example, improved encryption or support RCS). To ensure that your version is always up to date:
- ๐ Turn on auto-update v Google Play Market:
- Open the page Viber v Play Market.
- Click by three dots (
โฎ) in the upper right corner. - Select "Enable auto-updateยป.
- ๐ฒ To Galaxy Store:
- Open Galaxy Store โ
Menu โ Settings โ Auto-update applications. - Select "Update automatically" (recommended only via Wi-Fi).
- Open Galaxy Store โ
- ๐ If auto-update does not work, check:
- Free space on the device (minimum required
150โ200 MB). - Active Internet connection (updates via mobile network may be disabled).
- No restrictions in
Settings โ Applications โ Viber โ Mobile data.
- Free space on the device (minimum required
โ ๏ธ Attention: If you installed Viber via APK, auto-updates will not work. In this case:
- Check periodically for new versions on the official website.
- Before installing the update, remove the old version (to avoid conflicts).
- Download
APKonly from trusted sources (for example APKMirror).
7. Alternative ways to use Viber on Samsung
If installation Viber on a phone is impossible for some reason, consider alternative options:
- ๐ป Viber for PC:
- Install Viber on a computer from official website.
- Connect your account via QR code (you need a phone number for confirmation).
- Use Samsung DeX to output Viber from your phone to the big screen (if the model supports
DeX).
- ๐ Viber Web:
- Open web.viber.com in the browser of your phone or PC.
- Scan the QR code from your phone (requires installed application Viber on another device).
- ๐ฑ Viber on a Samsung tablet:
- Install Viber on Galaxy Tab via Google Play or Galaxy Store.
- Use one account on your phone and tablet (chat synchronization occurs automatically).
๐ก Useful tip: If you often If you use Viber on Samsung, add its widget to your home screen for quick access to your latest chats. To do this:
- Tap and hold an empty space on the home screen.
- Select โWidgets" โ find Viber in the list.
- Drag the widget onto the screen and adjust its size.
8. Samsung
Samsung is known for its attention to security (thanks to Knox), but even on such devices it is important to properly configure Viberto protect your data.
Key recommendations:
- ๐ Enable hidden chats:
- Open the desired chat โ click on the name of the interlocutor โ "Hidden chatยป.
- Protect hidden chats with a PIN code or fingerprint.
- ๐ซ Restrict access to profile:
- Go to
Settings โ Privacy. - Disable the options "Show online status" and "Show what I'm typingยป.
- Go to
- ๐ Set up backup:
- Enable automatic backup of chats in
Settings โ Account โ Backup. - Select Google Drive or Samsung Cloud to store backups.
- Enable automatic backup of chats in
- ๐ก๏ธ Check permissions Viber:
- Open
Settings โ Applications โ Viber โ Permissions. - Disable access to geolocation and cameraif you do not use these functions.
- Open
โ ๏ธ Attention: If you use Samsung with a corporate security policy (for example, through Samsung Knox or Microsoft Intune), the administrator can limit the operation of instant messengers. In this case:
- Contact the IT department for permission to install Viber.
- Use Viber Web on your work computer (if allowed).
Setting up hidden chats and Two-factor authentication in Viber is especially important for Samsung users, as these devices are often targets for data theft due to their high popularity.
Frequently asked questions (FAQ)
๐น Is it possible to install Viber on Samsung without a Google account?
Yes, you can install Viber via Samsung Galaxy Store or APK file without reference to Google. However, to register in Viber you will still need a valid phone number.
๐น Why does Viber not send an SMS with a verification code to my Samsung?
The problem may be related to:
- SMS blocking by your operator (especially important for virtual SIM cards).
- The operation of blocking applications (for example, Truecaller or Samsung Messages).
- Incorrect number format (must be in international format, for example,
+79123456789).
Solution: request the code via call or check the โSpam" folder in your SMS application.
๐น How to transfer Viber chats from an old Samsung to a new one?
To transfer chats:
- On the old phone, create a backup copy in
Viber Settings โ Account โ Backup. - Install Viber on the new one Samsung and log in to the same account.
- Restore chats from a backup (the offer will appear automatically upon first launch).
โ ๏ธ Important: Backups Viber are not compatible between Android and iOS.
๐น Why Viber drains quickly battery on my Samsung?
High battery load may be due to:
- Background work Viber (disable battery optimization for the application).
- Continuous synchronization of media files (disable autoloading in
Settings โ Media). - Working Viber in
DeXor with connected accessories (for example, Galaxy Watch).
Solution: Limit background activity in the battery settings or disable unnecessary notifications.
๐น Is it possible to use one Viber account on two Samsung phones?
Officially Viber only supports one active session on the device. However, you can:
- Use Viber Web or the desktop version in parallel with the mobile application.
- Install Viber on a tablet Samsung (for example, Galaxy Tab) and log into the same account.
โ ๏ธ When you try to log in on a second phone, the first device will be logged out.