Brand smartphones Realme are distinguished by aggressive operation of the energy saving system, which often blocks the operation of third-party caller IDs, such as Yandex. This causes the application to simply fall asleep in the background and cannot display the caller's name. However, by correctly configuring the system Android and shell parameters Realme UI, you can achieve instant display of contact information.
This instruction describes universal steps that are suitable for most models of the C, Narzo and Number line. You don't need superuser rights or complex programming. All you need to do is go through the settings menu and check the permissions. We will analyze not only the installation, but also critical exceptions to the energy saving mode.
Installation and initial configuration of the application
The first step is to download the current version of the software from the official store. For devices based on Android this is Google Play Market. Make sure that you are downloading the official client from Yandex to avoid data leaks or fraudulent schemes. After installation, run the utility.
When you launch it for the first time, the system will ask for a number of permissions. The most important thing is access to telephone calls and contacts. Without this displaying the name of an unknown subscriber will become impossible. The application will also ask you to log into your account. This is necessary to synchronize the spam database and save blocking history in the cloud.
⚠️ Attention: If you see a request to create a profile or enter the ecosystem, skip it if you do not plan to use other services. Basic authorization is enough for the identifier to work.
Do not ignore pop-up windows asking you to make the application the “main” one for identifying your number. The system Realme may offer to choose which app to use for this purpose. Select Yandex and click “Always”. If you accidentally click “Cancel,” you will have to search for this setting manually in the system’s deep menus.
Setting permissions and data access
Even after installation, standard privacy settings Android may limit functionality. You need to manually check what permissions are granted to the application. Go to menu Settings → Applications → Application management. Find in the list Yandex with Alice or a separate application Caller ID.
Inside the application menu, find the “Permissions” section. Here access to the following items should be activated:
- 📞 Phone — allows you to read the call status and identify the number.
- 📒 Contact —needed to check the database and save the names found.
- 🔔 Notifications —so that you see a pop-up window with the caller's name on top of the screen blocking.
- 📍 Geolocation —optional, used to identify regional spammers.
Pay special attention to the “On top of other applications” item. This function is critical to the operation of the determinant. If it is disabled, you will hear a beep, but the caller's name will not appear on the screen, since the system will block the overlay of the interface Yandex on top of the standard "dialer" Realme.
☑️ Checking access rights
Disabling power saving for the determinant
This is the most important stage for smartphone owners Realme. The shell Realme UI is known for “killing” background processes to save battery power. If you do not add the qualifier to the exceptions, it will stop working 15-20 minutes after installation.
Go to the battery settings. The path may differ depending on the firmware version, but usually it is Settings → Battery → High battery consumption or Settings → Applications → Autorun. Your task is to find the application Yandex and allow it to run in the background. In some firmware versions, this item is called “Allow background activity.”
| Realme version UI | Path to settings | Required action |
|---|---|---|
| Realme UI 2.0 / 3.0 | Settings → Battery → High consumption | Select the application and set “Allow” |
| Realme UI 4.0 | Settings → Applications → Autorun | Enable the toggle switch opposite Yandex |
| Realme UI 5.0 (Android 14) | Settings → Applications → Special. access | Allow work in the background without restrictions |
| Old versions (ColorOS) | Phone manager → Launch applications | Uncheck “Automatic control” |
It is also recommended to pin the application in memory. Open the menu of running applications (swipe up from bottom and hold or square button). Find the window Yandex, click on the three dots in the corner and select “Lock” or the lock icon. This will prevent the application from closing when clearing RAM.
Integration with system phone book
In modern versions Android there is a mechanism for integrating third-party identifiers directly into the system call interface. This allows you to display the name and reason for the call (for example, “Food Delivery” or “Probable Spam”) directly in the standard application Phone, without having to launch a separate interface.
To activate this feature, go to the settings of the “Phone” application itself (handset icon). This is usually done by clicking on the three dots in the corner of the screen or using the gear. Look for the “Caller ID” or “License number recognition” item. Yandexshould appear in the list of available services. Activate the switch.
⚠️ Attention: If there is no option to select a identifier in the system dialer settings, it means that your firmware version does not support native integration. In this case, rely on the pop-up windows of the Yandex application itself.
Sometimes the system may reset this selection after a firmware update. If you notice that names are missing, check this section of the settings again. Also make sure that the application Phone does not have Do Not Disturb mode or hard blocking of unknown numbers activated, which may intercept the call before the ID is triggered.
If the detector is unstable, try clearing the cache of the Phone application through the settings: Settings → Applications → Phone → Storage → Clear cache. Contact data will not be deleted.
Solving problems with display on the lock screen
A common problem on smartphones Realme —the identifier works, but the user does not see the name, since the screen is locked and the pop-up window is hidden. This is due to the notification settings on the lock screen. The system may hide the contents of notifications by default for privacy purposes.
To fix this, go to Settings → Notifications and status bar → Lock screen. Select the display option "Show all notification content" or "Show notifications but hide sensitive data" (unless the definer is marked as sensitive). Make sure that the application status Yandex is set to "Important" or "Mute" with display priority.
Another nuance is the settings of the application itself determinant. Inside Yandex go to settings and find the item “Display on top of other applications” or “Pop-up windows”. Make sure the “Show on lock screen” checkbox is active. Without this, you will see the name only after unlocking the device, which is often too late.
Why does the identifier not work on the locked screen?
This is due to Android security policy. The system limits the activity of background applications when the device is sleeping to prevent attackers from accessing data. whitelist in the battery settings solves this problem by allowing the application to “wake up” the screen.
Database updating and spam filtering
The efficiency of the service directly depends on the relevance of the database. Application Yandex automatically updates lists of spammers and organizations, but sometimes this process can freeze. If you see that numbers are determined incorrectly or are marked as “Unknown”, although they should be in the database, try to forcefully update the data.
To do this, open the application, go to settings and find the item “Number database” or “Update database”. Also check your filtering settings. You can set up a response to different types of calls:
- 🚫 Spam —automatic call drop from scammers.
- 🏢 Organizations —showing the name of the company (couriers, taxis, banks).
- 🔇 Silent mode —number identification without sound and vibration.
Remember that the database is formed based on user complaints and open sources. If the number of the new fraudulent scheme has not yet entered the database, the detector may miss it. In this case, you can independently mark the number as spam directly during or after the call, helping the community.
Regular database updates and proper spam filtering settings are the key to ensuring that your smartphone is reliably protected from unwanted calls.
⚠️ Attention: The settings interface and menu item names may vary slightly depending on the version of the Yandex application and the update Realme UI firmware. If you do not find the described item, use the search in the smartphone settings.
Frequently asked questions (FAQ)
Why does Yandex caller ID not show names on Realme?
Most likely, the application was limited by the energy saving system. Check the section Settings → Battery and make sure that background activity is allowed for Yandex. Also check the access rights in the “Applications” section.
Can I use the detector without the Internet?
No, to identify an unknown number, a query to the cloud database is required. However, if the number is already in your local phone book, it will be identified without a network. The Yandex spammer database requires a constant connection to the Internet to be updated.
Does the work of the detector affect the speed of battery discharge?
Minimum. The main energy consumption occurs at the time of an incoming call, when the application is activated. In the background, with the correct settings for exceptions from energy saving, resource consumption is negligible.
How to disable Yandex Caller ID?
Go to the Yandex application settings and disable the “Caller ID” function. It is also recommended to go to the settings of the “Phone” system application and change the definition service to “No” or “Default” to avoid conflicts.
Is it safe to transfer your contacts to Yandex?
The application requests access to contacts to check with the database. According to the privacy policy, the data is used to improve the quality of the service. If you are concerned about privacy, you can give access only to selected contacts or not synchronize the phone book, but then the name search function for your contacts will not work.