Many users, especially those new to the world Genshin Impactoften use the colloquial name “My Paimon” or “My Paimon” when they are looking for a way to log into their gaming profile on a mobile device. In fact, this request hides the standard procedure for authorization in the game from the studio HoYoverse on the platform Android. The login process may seem confusing due to the abundance of buttons and linking methods, but in fact it is logical and structured.
For a successful start, you will need a stable Internet connection and a pre-created account HoYoverse. If you've played on PC or console before, it's critical to use the same login method to avoid losing progress. In this article we will analyze in detail each step, from launching the launcher to solving typical errors that arise when trying to enter the game.
Preparing the device and downloading the client
Before trying to log in, make sure that the current version of the game is installed on your smartphone. Genshin Impact is a resource-intensive application that requires sufficient free memory. Make sure you have at least 30 GB of free space, as after installation the client will continue to download additional resources.
You should download the game exclusively from official sources to avoid problems with malware or non-working launchers. The main options for obtaining a client include the official website of the developer and the store Google Play. Using third-party APK files from unverified forums often leads to login errors or account blocking by the security system.
Before installing the game, be sure to clear the Google Play store cache if you have problems downloading or updating the application.
After installation is complete, do not rush to immediately press the start button. Make sure your device is connected to a Wi-Fi network, as mobile traffic may not be sufficient to initially download game assets. Also check that time synchronization is enabled on your phone, since clock desynchronization often interferes with the connection to authentication servers.
Main methods of authorization in the game
When you first start Genshin Impact a login window will appear on the screen, offering several options for user identification. The most reliable and recommended way is to log in through your account HoYoverse. This method guarantees the safety of your progress when changing devices and provides access to all community functions.
If you do not yet have an account, you can create one directly in the login window by clicking the appropriate registration button. You will need a valid email address. The system will send a confirmation code, which must be entered in a special field to activate the profile. Do not use temporary or disposable emails, as restoring access in the future will be impossible.
☑️ Check before entering
In addition to standard login via email, the game supports authorization through third-party services. This is convenient for those who do not want to remember extra passwords, but require active accounts in the relevant networks. The choice of method depends on where you previously registered or linked your profile.
- 📧 Email: Classic method of entering the login and password for your HoYoverse account.
- 📱 Number phone: Login via SMS code, not available in all regions.
- 🎮 Gaming platforms: Quick login through a linked PlayStation Network account (if supported).
- 🌐 Social networks: Authorization via Twitter, Facebook or Google (depending on region).
Please note that when If you choose to log in via a social network, your game progress will be strictly tied to that specific profile. Losing access to a social network may mean losing your game account if you do not additionally link it to your email.
Login through linked third-party accounts
Many players prefer to use the ecosystem Google or social networks to simplify the process. If you have previously linked your game profile to Google Play Games, login may occur automatically if you are authorized in the application store on the device. In this case, just click the button with the Google logo in the login menu.
For users iOSmoving to Android, or vice versa, it is critical to understand the difference in login methods. Login via Game Center on iPhone will not work directly on Android. You needed to link your account to an email or third-party social network in advance in the game settings on your Apple device in order to then use this data on your Android phone.
⚠️ Attention: If you played through a PlayStation account, logging in on your mobile device is only possible after linking your PSN to your HoYoverse account through the official website. Direct login via PSN is not available on your phone.
When using third-party authorization methods, the system may request additional permissions. For example, when logging in via Twitter or Facebook, you will need to confirm access to the base profile in the browser window that will open on top of the game. After confirmation, you will be automatically redirected back to the client Genshin Impact.
Solving login problems and errors
Even with correct data entry, users may encounter technical glitches. One of the most common problems is an error connecting to the server or an endless loading screen after clicking the “Login” button. In such cases, the first thing you need to do is check the integrity of the game files through the launcher menu.
Often the problem lies in unstable DNS or port blocking by the provider. Try switching from Wi-Fi to a mobile network or vice versa to rule out the problem of a specific communication channel. Clearing the application cache in Android settings also helps: go to Settings → Applications → Genshin Impact → Storage → Clear cache.
| Error code | Probable cause | Method solutions |
|---|---|---|
| 3101 | Network problems | Check the Internet, change DNS |
| 3201 | Wrong password | Restore access via email |
| 4206 | Server is overloaded | Wait 10-15 minutes |
| 3303 | Account is blocked | Contact support |
If you see an error related to the client version, it means the game requires an update. In this case, the automatic update may not work, and you will need to manually download the patch through the launcher. Make sure that the date and time on your device is set to Auto, as manual installation often causes security certificate failures.
Two-factor authentication and security
To protect your progress and in-game currency, it is strongly recommended that you enable two-factor authentication (2FA). This adds an extra layer of security by requiring you to enter a code from SMS or an authenticator app when logging in from a new device. You can configure this function in your personal account on the website HoYoverse.
Protection is activated through the security section in your profile. You will need to link your phone number and email if this has not been done previously. After enabling 2FA, every time you try to log into “My Paymon” on a new phone or after reinstalling the system, you will receive a digital code.
What to do if the phone with 2FA is lost?
If you have lost access to the phone number to which the codes are sent, you will have to contact technical support. Prepare screenshots of receipts for currency purchases, data on the first logins to your account and a detailed description of the situation. The recovery process may take up to several weeks.
Ignoring security settings makes your account vulnerable to hacking, especially if you use simple passwords or enter the game from other people's devices. Remember that support cannot always return a stolen account without proof of your authorship.
Synchronizing progress between devices
One of the main advantages of the ecosystem HoYoverse is complete cross-platform. You can start the game on PC, continue on your smartphone on the way to work, and finish your evening farming on your tablet. The main condition is to use the same account to log in on all devices.
Game servers synchronize data in real time. However, it is worth considering that some events or login bonuses may be available only once a day for the entire account, regardless of the number of devices. Also, the inventory and state of the world are completely identical on any platform.
⚠️ Attention: Genesis Crystals currency purchased on iOS may not appear on Android and vice versa due to application store commission rules. Regular currency (Primogems) is synchronized everywhere.
When switching between devices, make sure you select the correct server. If you created a character on the America server, then when you log into the Europe server you will see an empty profile. The server selection is made on the initial screen before pressing the login button and cannot be changed later without creating a new account.
Game progress is saved on the developer’s servers, and not in the phone’s memory, so safely removing the battery or a power failure will not lead to data loss if the game has managed to autosave.
Frequently asked questions (FAQ)
Is it possible to transfer an account from the America server to Europe?
No, there is no official function for transferring accounts between different game servers in Genshin Impact. You will have to start the game again on the selected server using the same login.
What to do if you forgot the password for your HoYoverse account?
On the login screen, click the “Forgot your password?” button. The system will offer to send a reset link to the linked email. Follow the instructions in the email to set a new password.
Why does the game crash immediately after logging in?
This may be due to insufficient RAM or overheating of the device. Try closing all background applications, lowering the graphics settings in the game menu, or clearing the device cache.
How to unlink a Google account from the game?
Unlinking third-party accounts is only possible through your personal account on the official HoYoverse website in the security management section. The Android app itself does not have this function.
Is it safe to log into your account on someone else's phone?
Do this only as a last resort and be sure to enable two-factor authentication. After playing on someone else's device, it is recommended to change the password and end all active sessions in the security settings.