Modern smartphones based on Android often come with pre-installed software from telecom operators, and devices from MTS are no exception. Users regularly encounter a situation where, after purchasing a new gadget or changing a tariff, they begin to receive SMS messages about charges for unknown subscriptions. These could be the services “MTS Music”, “Unlimited” or various content packages that are activated automatically or accidentally when you click on an advertising banner.
Understanding this how to disable MTS services on Androidis necessary for every smartphone owner who wants to control their expenses. Unwanted applications not only consume traffic and take up memory space, but can also significantly reduce the battery life of the device. In this material we will look at all available blocking methods: from using USSD commands to deeply setting up system restrictions in the menu of your phone.
It is worth understanding that some operator system processes are integrated quite deeply into the shell MIUI or EMUI, so simply deleting an icon from the desktop will not be enough. To completely stop charges, an integrated approach is often required, including disabling both on the subscriber’s side and through the settings of the smartphone itself. We will analyze each stage in detail so that you can choose the solution that is most suitable for your situation.
Using USSD commands for quick blocking
The fastest and most effective way to find out about connected services and disable them is to use special codes. You don't need access to the Internet; you just need to dial a combination of numbers in the Phone application. The main command for managing subscriptions is *152#. After entering this code, a menu will appear on the screen where you can view a list of active paid options.
To manage specific content services, such as games, horoscopes or dating, the command *111*928#is often used. This option allows you to go to the “Service Management” section, where you can see detailed information about each service. If you find unnecessary items there, follow the instructions on the screen to deactivate them.
- 📞 Dial
*152#and press the call button to view the main subscriptions. - 📱 Use the code
*111*928#to access content services and games. - 🚫 To completely block paid subscriptions, type the command
*152*2#. - ℹ️ To check the status of the blocker, use the request
*152*067#.
It is important to note that after entering the commands, confirmation SMS messages may be sent. Read the text of messages carefully, since they often contain information on the effective date of the changes. Some services may not be disabled instantly, but only from the next billing period, so balance control should be carried out within a couple of days.
⚠️ Attention: The USSD menu interface may change depending on the region and current operator promotions. If standard codes stop working or the menu looks different, it is recommended to check the current commands in the official application or on the provider’s website.
Managing subscriptions through the My MTS application
The most convenient and visually understandable way to control expenses is to use the operator’s official mobile application. It is available for download in Google Play and provides full access to the settings of your number. After authorization (usually occurs automatically when using mobile data or Wi-Fi with authorization by number), you need to go to the “Services” section.
The list that opens will display all active options, divided into categories: “Basic”, “Additional”, “Internet” and “Content”. It is in the last two categories that imposed services are most often hidden. By clicking on a specific service, you will see a “Disable” or “Delete” button. The system may try to keep you by offering alternative options or discounts, but persistent confirmation will lead to the desired result.
The application also offers the “Unlimited Subscriptions” function, which combines services like Okko, VK Music or Yandex Plus. If you don't use them, be sure to check this section. Users often forget that they activated a trial period, which automatically turned into a paid subscription.
- 📲 Open the application and select the “Services” tab in the bottom menu.
- 🔍 Carefully study the section "Content and entertainment" for unnecessary options.
- 🗑️ Click on the unnecessary service and confirm the action "Disable".
- 📅 Check the "Archive" or "History" section to make sure that the service has disappeared.
The "My MTS" application also allows you to configure auto-payment and limit control, which will help avoid unexpected funds going into the red. Regular monitoring of this section, at least once a month, will become a good habit for maintaining your budget.
Removing MTS system applications from the phone
Many smartphones supplied by the operator or certain models in the budget segment have pre-installed applications that cannot be removed in the standard way. When you try to delete, the button becomes inactive. However, there are methods to bypass this limitation that allow you to get rid of unnecessary software, such as MTS Bank, MTS Music or MTS Cloud.
The first method involves the use of rights Root, but this is a difficult and risky path that can lead to loss of warranty. A safer option is to use USB debugging and the tool ADB (Android Debug Bridge). This method allows you to remove system packages without obtaining full superuser rights, but requires a connection to your computer.
First, you need to activate developer mode. Go to Settings → About phone and quickly click on “Build number” seven times. After this, a new item “For Developers” will appear in the settings menu. Inside it, you need to find and activate the “USB Debugging” switch.
adb shell pm uninstall -k --user 0 com.mts.music
adb shell pm uninstall -k --user 0 com.mts.money
Running similar commands through a computer will delete the application for the current user. It is important to understand that the files will physically remain on the system partition, but they will no longer run, update, or consume resources. Before starting the procedure, it is strongly recommended to make a backup copy of your important data.
- 💻 Connect your smartphone to the PC via a USB cable in file transfer mode.
- 🛠️ Install the ADB drivers and launch the command line on the computer.
- 📦 Enter the command to remove a specific package (the package name can be found in App Inspector application).
- ✅ Check the phone menu - the application icon should disappear.
☑️ Preparing to remove system applications
Setting a ban on paid subscriptions
To protect yourself from accidental activations in the future, especially if children use the phone, it is advisable to set a strict ban on connecting any paid options. This function blocks the ability to activate new services through USSD commands, SMS or calling the operator.
Activation of the “Banning paid subscriptions” service is free. To do this, just type the command *152*2# and follow the instructions in the voice menu or confirm the action via SMS. After enabling this option, no third-party subscription can be activated without your personal confirmation via a code from SMS or logging into your personal account.
It is also possible to set up “Parental Controls” directly in the tariff or through additional services that limit access to certain categories of sites and content. This helps prevent accidental clicks on advertising banners, which often lead to pages with automatic connection of services.
| Blocking type | Activation command | Cost | Efficiency |
|---|---|---|---|
| Banning subscriptions | *152*2# |
Free | High |
| Subscription control | *152*067# |
Free | Medium |
| Content blocking | via the app | Depends on the option | High |
| Spending limit | via the app | Free | Average |
You should not rely on just one protection method. A combination of prohibiting paid subscriptions and paying close attention to incoming messages gives the best results. If you notice an attempt to activate the service after enabling the ban, immediately contact support.
What to do if the service is not disabled?
If standard methods do not help and money continues to be debited, it is possible that the subscription was not issued to your number, but is linked to it through a third-party service (for example, Google Play or AppStore). In this case, you need to check your subscriptions in your Google account settings by following the path: Menu → Subscriptions. It is also worth checking charges in your mobile bank, as some services may be linked directly to the card.
Disabling notifications and background activity
Even if you have disabled paid services, the operator’s system applications may continue to irritate you with intrusive notifications. They may offer to connect a tariff, take part in a promotion, or simply inform you about your balance. To clear the interface and reduce the load on the processor, you need to correctly configure the permissions.
Go to Settings → Applications → MTS (or a specific application). Here you are interested in the “Notifications” section. Completely disable the “Show notifications” toggle switch. This will hide all pop-up messages from this application. Next, go to the “Battery” or “Power Consumption” section and select the “Limit background activity” or “Hard limit” mode.
Such actions will prevent application processes from running in the background when you are not using it. This is especially true for services like MTS Cloud, which can constantly synchronize data, using up battery power and Internet traffic.
- 🔕 Completely prohibit the display of notifications in the settings of a specific application.
- 🔋 Set a limit on background activity to save battery.
- 📶 Disable auto-loading of applications when the system starts (if there is such an option in your shell).
- 🧹 Periodically clear the application cache through the storage settings.
Remember that completely limiting background activity may lead to the fact that you will not receive important notifications from the operator, for example, about connection or expiration of minute packages. Therefore, decide how critical this real-time information is to you.
Use the "Do Not Disturb" mode at night so that the operator's applications do not wake you up with advertising mailings, even if you did not have time to completely disable them.
Refunds for erroneously connected services
If the money has already been written off, and you did not have time to notice and disable the service, it is possible to return the funds. The telecom operator usually accommodates customers halfway, especially if the request was received within a short time after the debit (usually up to 14 days, but it is better to act immediately).
To return funds, the easiest way is to use the chat in the “My MTS” application or write to the online chat on the official website. The operator must be informed that the service was connected by mistake or was not used by you. In most cases, if the service was not activated (you did not call, did not listen to music), the money is returned to the account in full.
You can also call the support service at 0890. Be prepared to provide your passport details for personal identification. Justify your request by saying that you did not use the service and only found out about it after the fact. In case of refusal, please contact the quality control department or write a claim.
⚠️ Attention: Refunds are only possible for services that you did not actually use. If you listened to music in the application or watched a movie, the operator has the legal right to refuse a refund, since the service has been consumed.
Systematic requests for a refund may lead to your number being included in the “stop list”, and in the future the operator will be stricter with your requests. Therefore, it is better to properly set up your phone once than to constantly struggle with write-offs.
The most reliable way to avoid write-offs is a comprehensive setup: setting a ban on subscriptions via USSD, deleting unnecessary applications and regularly monitoring expenses in the application.
Frequently asked questions (FAQ)
Is it possible to completely remove an application “My MTS” from your phone?
Yes, this is a regular user application that can be deleted in the standard way through the settings or by long pressing on the icon. It is not a system component of Android.
Why was the money written off again after the service was disabled?
This can happen if the disconnection occurred not from the beginning of the new billing period, but in the middle of the month. It is also possible that you disabled one option, but another one with a similar name remained active. Check the cost details.
Is it safe to use ADB commands to remove system applications?
Using commands pm uninstall is safe for the user since it does not physically delete files, but only hides them for the current user. However, deleting critical system components (for example, those associated with the phone or message) can lead to unstable operation of the device.
How to disable auto-renewal of subscriptions through Google Play?
Open the Google Play application, click on the profile avatar, select “Payments and subscriptions” → “Subscriptions”. Find the desired service and click “Cancel subscription.”
Is there a ban on paid subscriptions for services connected via the Internet?
Yes, the “Ban on paid subscriptions” service blocks the activation of most content services regardless of the connection channel (USSD, SMS, Internet, voice menu), if they go through operator billing.