The world of Teyvat is huge and beautiful, but not all owners of Android smartphones can get into it. Technical requirements Genshin Impact with each update they become more stringent, cutting off outdated models. Many users are faced with a situation where the game either does not install from the store or crashes immediately after downloading resources. This is due to the hardware not meeting the minimum specifications set by the developers miHoYo.
In this article we will analyze in detail which phone models are included in the incompatibility “black list”. You will learn how to check your device for compliance and what to do if your smartphone is on the verge of supported devices. Ignoring these limitations can lead not only to poor frame rates, but also to battery overheating or system software crashes.
Critical hardware requirements
The first and most important barrier is processor. The game requires a 64-bit architecture and a certain amount of GPU processing power. If your device has a chipset that does not support graphics API OpenGL ES 3.1 or Vulkan, launching is impossible in principle. This applies to many budget solutions of past years.
The second critical parameter is volume RAM. For stable operation, a minimum of 4 GB of RAM is required, but in practice this is often not enough for a comfortable game. Devices with 3 GB of memory usually do not even appear in the compatibility list on Google Play. The system simply blocks the installation, realizing that there are not enough resources to load high-resolution textures.
It is also worth mentioning the requirement for the operating system version. Genshin Impact requires Android 8.1 and higher. Smartphones stuck on Android 7.0 Nougat or older versions technically cannot run the actual game client. Even if you try to install the APK file manually, the game will throw a compatibility error during the engine initialization stage.
⚠️ Warning: Even if your phone technically meets the minimum requirements (for example, 4 GB RAM and Snapdragon 660), the game may be unstable. This is due to the fact that optimization for specific models may not be fully completed.
List of incompatible processors and chipsets
The main reason for the refusal of support lies in the graphics accelerator. The developers regularly update the list of prohibited GPUs. If your smartphone has one of the following chips, the game most likely will not start or will work with critical rendering errors.
Particular attention should be paid to entry-level series. Models of the 400 series and many representatives of the 600 series (older than 2018) have already been excluded from the support list. The same goes for budget solutions from Qualcomm Snapdragon entry level. Models of the 400 series and many representatives of the 600 series (older than 2018) have already been excluded from the support list. The same goes for budget solutions from MediaTek i Unisoc.
- 🚫 Qualcomm: Snapdragon 410, 425, 430, 435, 615, 616, 617, 625, 650.
- 🚫 MediaTek: Helio P10, P20, P30, X10, X20, X23, X25, X27, X30.
- 🚫 HiSilicon: Kirin 620, 650, 655, 658, 659, 910T.
Owners of devices based on Exynos also often encounter problems. Older chip models like Exynos 7420, 7870, 7880 and 8890 are not capable of delivering the required performance in heavy combat scenes. The game may start, but the FPS will drop to a slideshow, and the textures will not load.
| Manufacturer | Incompatible series | Reason of failure |
|---|---|---|
| Qualcomm | Snapdragon 4xx, 6xx (old) | Weak GPU Adreno |
| MediaTek | Helio P10-P30, X10-X30 | Lack of Vulkan support |
| HiSilicon | Kirin 6xx, 910T | Low memory bandwidth |
| Samsung | Exynos 7xxx | Problems with OpenGL drivers |
Why are older chips not supported?
The game engine uses complex shaders and post-processing effects that physically cannot be calculated by old graphics cores. An attempt to launch leads to an instant crash of the application or a reboot of the phone due to overheating.
Problem models of Xiaomi and Redmi smartphones
Devices from Xiaomi and Redmi are among the most popular in the budget segment, so the question of their compatibility is raised especially spicy. Many models released between 2016 and 2018 are not initially included in the list of supported ones.
For example, the legendary Redmi Note 4 (on Snapdragon 625) was formally able to run the game at minimum settings in the past, but with the update to versions 3.x and 4.x, support was discontinued. Now, when trying to log in, users receive a message about device incompatibility.
Models of the Redmi 4X, Redmi 5A, Redmi 6 i Redmi 6Aseries are also at risk. These phones are equipped with weak processors and often have only 2 or 3 GB of RAM, which is absolutely not enough for modern gaming resources. Even using third-party launchers or mods does not solve the problem of lack of physical resources.
⚠️ Attention: Do not try to force install the game on Redmi with a MediaTek Helio A22 or P22 processor. There is a high probability that the phone will freeze at the miHoYo logo and a forced reboot will be required.
Before buying a used phone for gaming, be sure to check the exact processor model in the CPU-Z application, and not just the name of the smartphone. The same model (for example, Redmi Note 4) could be produced with different chips (Snapdragon and MediaTek).
Restrictions for Samsung Galaxy smartphones
The company Samsung produces a wide range of devices, but older models of the series J and A (until 2018) are completely excluded from support. In particular, Galaxy J7, Galaxy J5, Galaxy A3 and Galaxy A5 (2016 and 2017 versions) cannot cope with the load.
The problem is aggravated by the use of shells and energy-efficient processors in these models. Even the flagships of that time, such as Galaxy S6 and S6 Edge based on the Exynos 7420, are experiencing serious difficulties. The game may start, but overheating will occur after 5-10 minutes of gameplay, which will lead to throttling and a drop in FPS to single values.
The budget line Galaxy M of the first generations (M10, M20) is also at risk due to weak Mali-G71 MP2 graphics accelerators. For comfortable gaming on Samsung devices, it is recommended to have a model no lower than Galaxy A50 or Galaxy S8, although they already work at the limit of their capabilities.
- ❌ J series: J2, J3, J5, J7 (all versions until 2018).
- ❌ Series A: A3, A5, A7 (2016-2017), A10, A20.
- ❌ Series M: M10, M11, M20, M21.
Owners of devices with high-resolution screens (2K and higher) on older chips should be especially careful. The game engine tries to render the image in native resolution, which creates a colossal load on the GPU, which is not designed for such tasks.
For Samsung smartphones, the critical factor is not only the processor, but also the version of the One UI shell. On older versions of Android with a new shell, the game may conflict with system services.
Why the game crashes on supported devices
Sometimes it happens that your phone is officially on the list of supported ones, but Genshin Impact it still crashes. This may be due to a shortage free memory. The game requires not only 4 GB of RAM, but also a significant amount of free space on the internal drive (more than 30 GB).
Another common reason is background processes. If you have many applications, instant messengers open, or heavy navigation, the system does not have enough resources to allocate to the game client. In this case, completely clearing the memory before launching helps.
It is also worth checking the integrity of the game files. When updating via Google Play, assets sometimes fail to load. In this case, it is recommended to delete the game completely, restart the device and download again, preferably via a Wi-Fi connection to avoid broken data packets.
☑️ Diagnosis of crashes
How to check the compatibility of your smartphone
The most reliable way to find out whether your device can handle the game is to try installing it through the official store Google Play. If the device is incompatible, the store will simply not show the “Install” button or will display the message “Your device is not supported.”
If you want to check the technical specifications manually, use utilities like CPU-Z or AIDA64. Pay attention to the lines SoC (processor model) and RAM (memory size). Compare this data with the list of minimum requirements on the official website of the game.
For advanced users, it is possible to check through ADB (Android Debug Bridge). By connecting the phone to a PC, you can display a detailed compatibility log, but this method requires drivers and command line skills.
adb shell pm list packages | grep genshinThis command will show whether the game package is installed, but does not guarantee its functionality. It would be more informative to view the logs immediately after attempting to launch via adb logcat, where specific errors in initializing the graphics engine will be visible.
⚠️ Attention: Downloading APK files from third-party sites to bypass the compatibility check in Google Play may lead to your device becoming infected with viruses or getting your account banned for using a modified client. Use only official sources.
FAQ: Frequently Asked Questions
Is it possible to run Genshin Impact on a phone with 3 GB RAM?
Officially, no. The game requires a minimum of 4 GB. On devices with 3 GB, extreme lags, constant crashes and the inability to load textures are possible. Some enthusiasts use special configuration files to reduce memory consumption, but this is not an unstable solution.
Why does the game say "Out of Memory" even though there is space?
This message often refers to random access memory (RAM) rather than storage. If you don't have enough free RAM, close other applications. Also, an error may occur if there is less than 5-10 GB of free space left on the internal drive, necessary for unpacking temporary files.
Is the game supported on Android tablets?
Yes, there is support, but the requirements are similar to smartphones. The tablet must have a powerful processor (at least Snapdragon 730/855 or equivalent) and at least 4 GB of RAM. Old tablets with weak chips will not work.
What to do if the phone is on the supported list, but the game is heating up?
Reduce the graphics settings to minimum (Low), disable anti-aliasing and shadows. It is also recommended to remove the case for better heat dissipation and play in an air-conditioned room. Constant overheating can damage the battery.
Will the list of supported devices be updated in the future?
The list will be shortened rather than expanded. With each new region and engine update, hardware requirements increase. Devices that work now may no longer be supported in a year or two.