Sudden closing of the TikTok app on Android while watching a feed or recording a video is most often caused by a full cache, an outdated version of the app or system conflicts of the operating system, turning the use of the service into an endless loop restarts.
However, if you are thrown out of Tik Tok constantly, this may indicate deeper hardware or software problems with the smartphone. Don't rush to delete your account or change your device. In most cases, you can stabilize the service yourself by performing a number of simple settings. Let's look at the main technical causes of failures and methods for eliminating them.
Cache overflow and lack of RAM
The main reason why the application closes by itself is due to overflow cache. The social network actively downloads high-resolution video files, which are stored in the internal memory for quick access. When the volume of this data exceeds acceptable limits or the file structure is damaged, the app cannot correctly process the request and crashes.
In addition, TikTok is a rather โheavyโ application that requires significant resources. RAM. If your device has a lot of background processes running, the system may simply not have enough free memory to render the video stream. At this moment, the protection mechanism is triggered Android, which forcibly stops the most resource-intensive tasks in order to maintain the functionality of the phone.
To solve the problem, it is necessary to regularly clean temporary data. This will not delete your drafts or saved videos, but will free up space for the application algorithms to work correctly.
Before clearing the cache, make sure that all draft videos are saved or published, as in rare cases, when you reset your data, drafts may disappear.
Follow these steps to free up memory:
- ๐๏ธ Go to
Settingsyour smartphone and find the sectionApplications. - ๐ฑ In the list, find TikTok and click on it to open information about app.
- ๐พ Select item
Storageand press the buttonClear cache. - ๐ Reboot the device to completely reset system processes.
โ ๏ธ Attention: Do not confuse the โClear cacheโ button with the โClear dataโ or โResetโ button. The second option will delete your authorization and all local application settings, requiring you to log in to your account again.
Outdated version of the application and system conflicts
Social network developers constantly release updates that contain fixes for critical errors and optimization for new versions. Android. If you are using an older version Tik Tokit may not be compatible with current server protocols or features of your operating system. This often leads to an instant crash on startup or when trying to download new content.
It is also worth considering that some functions of the application require a specific version API systems. If your smartphone has not received firmware updates for a long time, and the application requires new libraries, a software conflict will arise. In such cases, the system simply cannot execute the code embedded in the social network update.
You can check for updates in two ways. The first is through the official store Google Playby clicking the โUpdateโ button in the application card. The second method is relevant if automatic updating does not work:
- ๐ Open Google Play Market on your device.
- ๐ In the search bar, enter the name of the application
TikTok. - โฌ๏ธ If a new version is available, instead of the โOpenโ button, it will be active button
Update.
โ ๏ธ Attention: Avoid installing modified versions of the application (mods) from third-party sources. They often contain errors in the code that cause unstable operation and crashes, and can also threaten the security of your data.
Problems with the Internet connection and DNS
An unstable Internet connection is another common cause of failures. When an application tries to buffer video, but the data stream is interrupted due to a bad signal or routing errors, the connection may time out. In some cases, instead of a loading error message, the application simply closes, perceiving this as a critical failure.
Particular attention should be paid to the settings DNS. Providers of mobile networks or home Internet sometimes block certain requests to video hosting servers, which leads to freezing and subsequent crash of the app. Changing the DNS server to a more reliable one, for example, from Google or Cloudflare, often solves the problem instantly.
To diagnose the network, try switching from Wi-Fi to the mobile data (or vice versa). If the problem disappears when you change the connection type, then the problem is with a specific provider or router.
How to change DNS on Android?
Go to Settings -> Connections -> Other connection settings -> Private DNS. Select the "ISP Host Name" mode and enter dns.google or 1dot1dot1dot1.cloudflare-dns.com.
Also check if you have data saving mode enabled, which may limit the background activity of the application:
- ๐ถ Lower the notification shade and find the icon
Saving traffic. - โ๏ธ If it is active, try disabling it to check stability.
- ๐ Make sure that the application TikTok in the network settings does not have a restriction on background data transfer.
Impact energy saving and battery optimization
Modern shells Android (MIUI, OneUI, ColorOS and others) have aggressive energy saving algorithms. The system may mistakenly classify Tik Tok as an application consuming too many resources in the background and forcefully kill its process. This manifests itself as a sudden closing of the tab, especially if you minimized the application and returned to it after some time.
To prevent this, you need to add the social network to the power system exceptions list. This will give the application the right to run without restrictions, even when the screen is turned off or the app is minimized. Without this step, even a powerful smartphone will constantly close heavy applications.
| Smartphone manufacturer | Path to battery settings | Recommended mode |
|---|---|---|
| Xiaomi / Redmi | Settings -> Battery -> Applications |
Unlimited |
| Samsung | Settings -> Device maintenance -> Battery |
Unlimited |
| Huawei / Honor | Settings -> Battery -> Launching applications |
Manage manually (enable all) |
| Realme / Oppo | Settings -> Battery -> Battery consumption by applications |
Allow background work |
โ ๏ธ Warning: Disabling battery optimization for a large number of applications may result in faster battery drain throughout the day. Add to exceptions only those apps that you use regularly.
Conflicts with other applications and widgets
Sometimes crashes are caused by third-party software that interferes with the operation of the system. These could be memory cleaners, antiviruses with ad blocking functionality, or screen recording applications. They try to intercept the data stream or access to the camera, which causes an access rights conflict and crashes the main application.
Modified launchers and widgets that display statistics in real time are especially dangerous. If the widget tries to update data on the number of likes or views while the application itself is stuck loading, this may lead to a complete restart of the interface.
Try starting the smartphone in Safe mode. In this mode, only system applications are loaded. If in this mode TikTok it works stably, then the problem is caused by one of the applications you installed.
If crashes stop in safe mode, consistently remove recently installed applications until you find the culprit of instability.
Crashes on the side servers and regional restrictions
Do not exclude the factor of technical work on the developersโ side. Global server failures TikTok occur rarely, but they are possible. At such moments, the application may behave inappropriately: it takes a long time to load content, display a black screen, or close immediately after launch, regardless of the power of your phone.
There are also regional characteristics. In some countries, access to the service is limited at the provider level. If you are in a restricted region, the app may not process connection requests correctly, resulting in runtime errors and crashes. Using a VPN in such cases becomes a necessity, but it is important to choose a quality service that does not slow down your speed.
You can check the status of servers on specialized resources that monitor the operation of popular services. If you see a surge in complaints from other users at the same time as your problems, then the reason is not in your phone.
โ ๏ธ Attention: When using a VPN to access the service, make sure that the selected country matches the region of your SIM card or account settings, otherwise the algorithms may block the display of content, which will also lead to errors in the application.
Radical measures: reinstallation and reset of settings
If none of the above methods helped, the last but most effective option remains - completely reinstalling the application and clearing all data. This ensures that any corrupted configuration files that may have remained after previous updates or crashes are removed.
Before deleting, make sure you remember your account login and password, as all data is synchronized with the server, but local drafts may be lost. After reinstallation, the system will create a fresh structure of folders and files, which often returns stability to the app.
โ๏ธ Checklist for a complete reinstallation
As a last resort, if the problem occurs in all applications, and not just in TikTok, you may need Reset your smartphone to factory settings. This will return the device to its original state, erasing all user data and applications.
What to do if crashes continue after reinstallation?
If even a clean installation did not help, the problem may be hardware. Check the integrity of your smartphone's internal memory using diagnostic utilities. Also try creating a new user on the device (if the feature is supported) and running the application there. If there are crashes there, the device will probably need to be reflashed or repaired at a service center.
Does the Android version affect the stability of operation?
Yes, it does. Versions of Android that are too old (below 8.0) may not support modern graphics libraries and codecs used in the latest versions of TikTok. In this case, the only solution is to update the phone's firmware or use a lighter version of the application (TikTok Lite), if it is available in your region.
Will clearing the phone's memory of photos and videos help?
Cleaning the phone's general memory (storage) indirectly helps. When free disk space is less than 10-15%, the system starts to run slower and applications do not have enough space to create temporary files. Freeing up a few gigabytes can improve overall performance and reduce the frequency of crashes.
Is it possible to use an old version of the application if the new one crashes?
Technically, this is possible by installing APK files from third-party resources, but it is not recommended. Old versions may not open new video formats, have security vulnerabilities and gradually lose server support, which ultimately will still lead to the service not working.
Why does it crash only when recording video?
Crashes during recording are usually associated with overheating of the processor or lack of RAM at the time of processing the video stream. Also, the reason may be a conflict in access to the camera: check if another application is using the camera in the background, and try lowering the recording quality in the TikTok settings.