Safe Mode (Safe Mode) on smartphones Itel is a diagnostic mode that is automatically activated when the system malfunctions or the boot completes incorrectly. It blocks all third-party apps, leaving only the basic Android functionality. For most users, entering this mode comes as a surprise: the phone suddenly stops opening games, instant messengers, and even some system settings. The reasons range from accidental button presses to serious software conflicts.

In this article you will find 5 working methods disabling safe mode on Itel A58, Itel A60, Itel S23 and other popular models of the brand. We will look at both simple methods (rebooting, checking buttons) and advanced ones (resetting the cache, working with ADB). We will pay special attention typical errorsdue to which the mode can be turned on again, and give recommendations for prevention.

⚠️ Important: If the phone boots only in safe mode and does not exit it with any of the the proposed methods is a sign of a critical firmware failure. In this case, you will need to flash the firmware via SP Flash Tool or contact the service center.

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Itel A58
Itel A60
Itel S23
Itel P40
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1. Rebooting the phone is the first step

In 60% of cases, safe mode is turned on due to a temporary system failure. A simple reboot helps return the phone to normal operation if the cause is not a hardware malfunction. Itel turns on due to a temporary system failure. A simple reboot helps return the phone to normal operation unless the cause is a hardware fault.

How to reboot the phone correctly:

  1. Hold the button power 10-15 seconds until the shutdown menu appears.
  2. Select option Reboot (or Restart on English firmware).
  3. Wait 1-2 minutes until the device boots completely.

⚠️ Attention: If after After rebooting, the message Safe mode (Safe Modeis still displayed at the bottom of the screen), the reason may be that the button volume or menuhas been pressed. Check their physical condition - sometimes it is enough to clean the connectors from dust.

On some models Itel (for example Itel A49) rebooting through the power menu may be blocked. In this case, use force reboot: 

Hold the power button + volume up button for 20-30 seconds until the screen goes dark and the phone starts to vibrate.
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If the phone does not respond to the buttons, connect it to the charger for 10 minutes - sometimes the battery is low blocks correct reboot.

2. Checking hardware buttons

One ​​of the most common reasons for spontaneous activation of safe mode on Itel is sticking or mechanical damage to the buttons. The system perceives a long press of the button decrease the volume during boot as a command to activate Safe Mode.

What to do:

  • 🔍 Visually inspect the buttons for physical damage (cracks, dents).
  • 🧹 Clean the connectors around the buttons with compressed air or a soft brush.
  • 🔄 Try pressing the buttons one by one —if one of them “sticks,” this confirms the problem.
  • 🛠️ If you suspect a breakdown contact the service - repairing the buttons yourself without experience can lead to damage to the cable.

If the buttons appear to be working properly, but the mode turns on every time you start, try boot the phone without using the volume buttons:

  1. Turn off the device.
  2. Connect the charger.
  3. Wait for the battery icon to appear (usually after 5-10 seconds).
  4. Disconnect charging - the phone should start booting in normal mode.
Why do the volume buttons affect safe mode?

On most Android devices, including Itel, the "Power + Volume Down" combination at boot activates Safe Mode. This is implemented at the firmware level to diagnose problems.

3. Resetting the partition cache (Wipe Cache Partition)

If safe mode is enabled due to a damaged system cache, wiping the partition will help. cache. This method does not delete user data, but requires entering recovery mode (Recovery Mode).

Instructions for Itel:

  1. Turn off the phone.
  2. Hold the combination: 
    Power button + Increase button volume

    Hold for 10-15 seconds until the logo appears Itel and menu Recovery.

  3. In the recovery menu, use the volume buttons to navigate and the power button to select.
  4. Select item Wipe cache partition.
  5. Confirm the action (Yes).
  6. After cleaning, select Reboot system now.

⚠️ Attention: On some models Itel (for example, Itel A23) the recovery menu may be in Chinese. In this case, look for the item with hieroglyphs (cleaning cache).

If after resetting the cache the phone still boots in safe mode, the cause may be damage to the system files. In this case, only resetting to factory settings will help (see the next section).

☑️ Preparing to reset the cache

Done: 0 / 4

4. Reset to factory settings (Hard Reset)

An extreme measure - a complete reset of the phone - is used if other methods do not help. Deletes all data from the device, including applications, photos and settings, so use it only if you are sure there are no alternatives.

How to Hard Reset on Itel:

  1. Turn off the phone.
  2. Hold the combination: 
    Power button + Volume up button

    Hold until the menu appears Recovery.

  3. Select item Wipe data/factory reset.
  4. Confirm the action (Yes -- delete all user data).
  5. After resetting, select Reboot system now.

⚠️ Attention: On phones Itel s locked bootloader (for example, some versions Itel A56) after resetting, you may be required to enter the login and password from a previously linked Google account (FRP-locked). Make sure you remember this data!

If after resetting the phone still boots in safe mode, this indicates:

  • 🔧 Firmware damage (reflashing required via SP Flash Tool).
  • 🔋 Hardware failure (for example, problems with the motherboard).
  • 📱 Conflict with custom firmware (if the phone was previously modified).
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Resetting to factory settings is the last step before contacting the service. If it does not help, the problem is most likely hardware.

5. Using ADB (for advanced users)

If the standard methods did not work and the phone is still safe. mode, you can try to disable it via Android Debug Bridge (ADB). This method is suitable for users familiar with the command line.

Step-by-step guide:

  1. Download and install ADB Tools on your computer.
  2. Connect your phone to the PC via a USB cable (enable USB debugging in the developer settings).
  3. Open the command line (cmd) in the folder with ADB.
  4. Enter the command to test connections: 
    adb devices

    The name of your device should appear.

  5. Run the command to disable safe mode: 
    adb shell settings put global safe_mode 0
  6. Reboot your phone: 
    adb reboot

⚠️ Attention: If the command adb devices does not show your device, check:

  • 🔌 The cable is connected correctly (try another USB port).
  • 📱 Is USB debugging enabled (Settings → About phone → Build number — press 7 times to activate developer mode).
  • 🖥️ Are drivers installed for your model Itel (you can download it on the official website of the brand).

If ADB does not help, the reason may lie in file damage build.prop, which is responsible for the system boot parameters. In this case, you will need to manually edit the file via TWRP or flashing.

Table: Reasons for enabling safe mode and solutions

Cause Symptoms Solution
Accidental pressing of buttons The mode turned on after a reboot Simple reboot or checking the buttons
Damaged application The mode is activated after installing new software Uninstall the last installed application in Safe Mode
System update failed Phone froze during OTA update Resetting the cache or flashing
Stuck volume button The mode is activated every time you turn on Cleaning or replacing the button
Virus software Pop-up windows appear, the phone slows down Full reset or antivirus scan in Safe Mode

Prevention: how to avoid re-enabling Safe Mode

To prevent Safe Mode from appearing again, follow these recommendations: Itel did not appear again, follow these recommendations:

  • 📱 Update the firmware regularly via Settings → System → Software update.
  • 🔍 Uninstall suspicious applications, especially those downloaded from unverified sources.
  • 🔋 Avoid completely draining the battery —this may cause boot failures.
  • 🛠️ Clear the cache periodically through Settings → Storage → Data cache.
  • 🔄 Do not interrupt the update process is a common cause of damage to system files.

If your Itel frequently goes into safe mode for no apparent reason, this may be sign flash memory wear or problems with the power controller. In this case, diagnostics at a service center is recommended.

⚠️ Attention: On some models Itel (for example, Itel P37) safe mode may be activated due to conflict with two SIM cards. Try removing one of them and restarting the phone.

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Back up important data (contacts, photos) to the cloud or to your computer. This will speed up recovery after a factory reset.

FAQ: Frequently asked questions about safe mode on Itel

My Itel A60 is stuck in safe mode after being dropped. What to do?

If the phone was dropped or was subjected to physical impact, the reason may be if the motherboard is damaged or the button cable was disconnected. Try:

  1. Gently tap on the phone case (sometimes it helps when disconnecting the contacts).
  2. Connect to the charger for 30 minutes - sometimes this resets temporary glitches.
  3. If all else fails - take it to a service center for diagnostics.

⚠️ Do not disassemble the phone yourself - this may lead to loss of warranty!

Can I use the phone in safe mode?

Yes, but with limitations:

  • 📵 Only work standard applications (phone, messages, camera).
  • 🚫 All third-party apps (WhatsApp, Instagram, games) will are blocked.
  • ⚙️ Some settings (for example, Developer mode) may not be available.

In Safe Mode it is convenient to check whether the installed application.

After resetting the settings, the phone requires the old Google account. What to do?

This is FRP lock (Factory Reset Protection). To unlock Itel:

  1. Enter the login and password from the last linked Google account.
  2. If you don’t remember the data, restore it through recovery page Google.
  3. If the phone was purchased second-hand and the previous owner has not unlinked the account, contact him or a service to bypass FRP (proof of ownership will be required).

⚠️ Bypassing FRP without rights to the device violates Google policy and can lead to blocking the phone!

Safe mode is activated only when charging is connected. Why?

This is a typical sign malfunction of the power controller or damaged USB port. Possible reasons:

  • 🔌 Short circuit in the charging connector.
  • 🔋 Battery malfunction (swelling, wear).
  • ⚡ Problems with power supplies on the motherboard.

Recommendation: try charging the phone with a different cable and power supply. If the problem persists, contact the service.

Is it possible to disable safe mode without rebooting?

No, exit from Safe Mode always requires a reboot. However, if the phone does not respond to the power button, you can try:

  1. Connect to charging and wait for automatic reboot (sometimes occurs when a certain charge level is reached).
  2. Remove and insert back the battery (if the model Itel has a removable battery).
  3. Use ADB to force a reboot (see section 5).