Are you trying to use voice search in Yandex.Browser, Yandex.Navigator or Alice, but the phone stubbornly ignores your commands? Or when you try to record a voice message in Yandex.Messenger the error “No access to the microphone” appears? The problem with microphone blocking on smartphones Samsung is one of the most common, and its causes can lie both in system settings Androidand in the features of applications Yandex.

In this article we will look at all possible ways to unlock a microphone - from basic permission checks to hidden ones settings One UI (branded shell Samsung). We will pay special attention to the nuances that arise specifically on devices Galaxy S23/S22/A54/A34 and other popular models. You will learn how to bypass restrictions Android 13/14why the microphone may be blocked after updates, and what to do if standard methods do not work.

Before proceeding with the instructions, make sure that the problem is not related to a physical malfunction of the microphone. Try recording a voice note through the standard application Dictaphone or make a call in speakerphone mode. If sound is recorded and transmitted, it’s definitely a matter of software settings.

1. Checking permissions for Yandex applications

The most common reason for microphone blocking is disabled permissions in settings Android. Yandex applications (especially Alice and Navigator) require explicit confirmation of access to the microphone, and the setting may be lost after system updates.

To check and enable permissions:

  1. Open Settings → Applications.
  2. Find the desired application (for example, Yandex or Yandex.Navigator) and tap on it.
  3. Go to the section Permissions.
  4. Make sure the switch next to Microphone is active (blue or green).
  5. If the resolution is already enabled, disable and enable it again this will reset possible cache errors.

On Samsung Galaxy c Android 13/14 an additional window may appear with a choice of access mode: Only while using the application or Request every time. For stable operation Yandex.Alice choose the first option.

Tap on the three dots in the corner of the application screen → "Application Information"|Make sure there are no restrictions from "Digital Wellbeing"|Check if the microphone is disabled in "Special Permissions" (for Android 12+)|Restart your phone after changes-->

⚠️ Attention: On some models Samsung (for example, Galaxy A14 or M33) after resetting permissions, you may need to reinstall the application. This is due to the operating features Knox of the Samsung security system.

2. Privacy settings in One UI

The proprietary shell One UI from Samsung has an additional layer of microphone control that is often overlooked. Even if permissions in the application are enabled, the microphone may be blocked at the system level.

How to check:

  • 📱 Go to Settings → Privacy → Permission Manager.
  • 🎤 Select Microphone.
  • 🔍 Find applications in the list Yandex and make sure there is a checkmark next to them.
  • 🔄 If there is no checkmark, turn it on and restart the application.

On Samsung Galaxy S23 Ultra and other flagships with Android 14 an option Notify when using the microphonemay appear. If it is active, the system will show a notification every time an application tries to access the microphone - this may interfere with work Alice in the background.

Samsung model Path to microphone settings Features
Galaxy S23/S22 Settings → Privacy → Permission manager → Microphone There is an option "Notify when used"
Galaxy A54/A34 Settings → Applications → Three dots → Accessibility → Microphone A restart may be required
Galaxy M53/M33 Settings → Biometrics and security → Other security settings → Application permissions No access notifications
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If, after enabling permissions, the microphone still does not work, try temporarily disabling the "Data Protection" feature in Samsung settings. It can block access to the microphone for third-party applications.

3. Resetting Yandex application settings

Sometimes the problem lies not in the system, but in the applications themselves Yandex. For example, after updating Yandex Browser or Alice will help the internal microphone access settings may be lost. In this case, resetting

Instructions:

  1. Open Settings → Applications.
  2. Select the problematic application (for example, Yandex).
  3. Tap on Storage.
  4. Click Clear cache and Clear data.
  5. Reboot your phone.

After the reset you will have to log in again account Yandex and configure the application. If the problem was a cache conflict, the microphone will work.

⚠️ Attention: On Samsung Galaxy s Android 13 resetting the application data may lead to the deletion of downloaded maps in Yandex.Navigator. Save important routes to favorites in advance.
What to do if the reset did not help?

If clearing the cache and data does not solve the problem, try uninstalling the application and installing it again. In this case:

1. Remove the application via Settings → Applications (not just from the desktop!).

2. Reboot your phone.

3. Install the application again from Google Play or Galaxy Store.

4. When you first start, immediately grant access to the microphone.

4. Checking system services and Knox

Devices Samsung equipped with a security system Knoxthat can block access to the microphone for applications if they are suspicious. In addition, Android 12+ a function has appeared Private DNSthat sometimes conflicts with the operation of voice services.

What to check:

  • 🛡️ Open Settings → Biometrics and security → Knox and make sure that there are no active restrictions for applications Yandex.
  • 🌐 Go to Settings → Connections → Other connection options → Private DNS and temporarily disable it (select Settings → Connections → Other connection settings → Private DNS data-i="172">On Automatically).
  • 🔄 Restart your phone and check the microphone is working.

On Galaxy S21 and newer models there is also a function Anti-malwarethat can block access to the microphone. To disable it:

  1. Open Settings → Biometrics and security → Device protection.
  2. Disable the option Scan applications during installation.
  3. Restart the application Yandex.

Android 14|Android 13|Android 12|Android 11 or older-->

5. Software and firmware updates

If the microphone stops working after updating the system or applications Yandex, the problem may be software errors. Samsung regularly releases patches to fix such bugs, so checking the firmware is up to date is a mandatory step.

How to update the software:

  1. Open Settings → Software update.
  2. Click Download and install.
  3. If an update is available, wait for it to install and restart your phone.

After the update, check the microphone operation in Yandex.Alice or another application. If the problem persists, try rolling back the application update to the previous version (this can be done through Yandex.Alice Yandex Settings → Applications → Three dots → Delete updates to the previous version (this can be done via Settings → Applications → Three dots → Uninstall updates).

⚠️ Attention: On Samsung Galaxy after the update, you may need to re-configure permissions for all applications. This is due to the tightening of the privacy policy. One UI 5.0+ After the update, you may need to re-configure permissions for all applications. This is due to stricter privacy policies.
One UI version Potential problems with the microphone Solution
One UI 6.0 (Android 14) Blocking background access to the microphone Enable "Allow background activity" in the application settings
One UI 5.1 (Android 13) Conflict with Knox when using voice commands Add application to Knox exceptions
One UI 4.0 (Android 12) Error "Microphone is busy by another application" Clear service cache android.media via ADB

6. Checking physical performance. microphone

If all software methods have been tried, but the microphone still does not work Yandex applications, it is worth checking his physical condition. On Samsung Galaxy most often they fail:

  • 🎤 Main microphone (located in the lower part of the case next to the USB-C connector).
  • 📞 Upper microphone (used for noise reduction during calls).
  • 🔊 Microphone in speaker (on some models, for example, Galaxy Z Flip).

How to check:

  1. Launch the standard application Dictaphone and record your voice.
  2. Call another phone and check if the other person can hear your voice.
  3. Try using the microphone in another application (for example, WhatsApp or Telegram).

If the microphone does not work in any application, there is a hardware problem. In this case:

  • 🛠️ Clean the microphone holes from dust (use a soft brush or compressed air).
  • 🔧 Check if moisture has entered (on Samsung with protection IP68 the microphone may be temporarily turned off when liquid is detected).
  • 📱 If the phone has been dropped, the microphone cable may have come loose (disassembly required at a service center).
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If the microphone works in standard applications, but does not work in Yandex services - the problem is definitely software. Return to sections 1–5 and repeat the steps more carefully.

7. Alternative ways to solve the problem

If the standard methods did not help, try the following options:

  • 🔄 Safe mode: Boot the phone in safe mode (hold the Power button → "Safe Mode") and check the operation. microphone. If it works, the problem is in one of the installed applications.
  • 📱 Reset settings: Reset all settings (not data!) via Settings → General management → Reset → Reset settingsThis will return all permissions to factory settings.
  • 🛠️ ADB commands: For advanced users: connect the phone to the PC and run the command: 
    adb shell pm grant com.yandex.browser android.permission.RECORD_AUDIO

    (replace com.yandex.browser with the package of the desired application).

On Samsung Galaxy s root-rights you can manually edit permission files, but this is risky and can lead to failure Knox (loss of warranty).

⚠️ Attention: Using ADB and manually changing system files can disrupt the operation of Samsung Pay and other services linked to Knox.

FAQ: Frequently asked questions about unlocking the microphone on Samsung

Why does the microphone work in other applications, but not in Yandex.Alice?

This is a typical problem related to permission conflicts in One UI. Try:

  1. Delete cache and data Yandex.Alice.
  2. Enable the "Allow background activity" option for it in the battery settings.
  3. Disable battery optimization for the application.

If it doesn’t help, reinstall the application.

After updating Android, the microphone stopped working. What to do?

Updates often reset permissions. Do the following:

  1. Check permissions for all applications Yandex (see section 1).
  2. Update the applications themselves Yandex to the latest version.
  3. If the problem persists, wait for the patch from Samsung or roll back to the previous firmware version (if there is a backup).
The error “The microphone is busy with another application” appears on the screen. How to fix it?

This error occurs when the system thinks that the microphone is being used by another app (even if it is not). Solutions:

  • Reboot the phone.
  • Clear the service cache android.media via ADB: 
    adb shell pm clear com.android.media
  • Check whether applications like Dictaphone or Google Assistant.
Can I unlock the microphone without administrator rights?

Yes, all the methods in this article do not require root access. The exception is manual editing of system files, but this is an extreme case and is not recommended due to Samsung because of Knox.

If the problem cannot be solved using standard methods, contact support Samsung or Yandex s error logs (they can be obtained through Settings → Device maintenance → Diagnostics).

Why was the microphone blocked again after resetting the settings?

This may be due to:

  • Automatic restoration of settings from the account Samsung or Google.
  • The action of an antivirus or Knoxwhich again blocks access.
  • An error in the firmware (solved by updating).

Try after resetting do not restore settings from a backup copy and manually adjust permissions.