Forgotten pattern key on a smartphone Infinix is an unpleasant situation, but solvable. Unlike iPhone, where unlocking without an Apple ID is almost impossible, Android provides several alternative ways to restore access. The main thing is not to panic and not try to enter combinations at random: after 5-10 unsuccessful attempts, the system may block the device for 30 seconds or even require you to enter your Google account.

In this article we will look at 5 proven methods unlocking Infinix (relevant for models Hot 30, Note 30, Zero 20, Smart 7 and others on Android 10-14), from the simplest to the most radical. We will pay special attention to methods that allow save data photos, contacts and messages. If there is no important information on the phone, you can use a quick reset via Recovery Mode.

Before you start, check: On Infinix phones with a MediaTek chip (Helio G-series), the unlocking method via ADB works more stable than on models with Snapdragon.

This is due to the firmware features and the manufacturer’s policy regarding debugging functions.

1. Unlocking via Google account (Smart Lock)

The safest method is if your phone Infinix has a Google account linked and the function Smart Lockis enabled. The method works on Android 9 and below, as well as on some Android 10-11 firmware (depending on the model).

Action algorithm:

  1. After 5 unsuccessful attempts to enter the pattern key, a button will appear Forgot pattern key? or Forgot pattern.
  2. Click on it and enter the data from the Google account that was linked to the phone.
  3. The system will prompt you to create a new pattern or PIN code.

⚠️ Important: If two-factor access (2FA) was enabled on the phone, you will need to enter the code from SMS or the Google Authenticator application. If the SIM card is locked or there is no connection, this method will not work.

📊 Which unlocking method have you tried before?
Google Account
Hard Reset
ADB
Service Center
Never was not blocked

2. Using the Find My Device function

If Google synchronization and Internet access (via Wi-Fi or mobile network) are enabled, you can unlock your phone remotely. This method is suitable for devices running Android 8.0 and higher. Infinix synchronization with Google and Internet access are enabled (via Wi-Fi or mobile network), you can unlock the phone remotely. This method is suitable for devices running Android 8.0 and higher.

Instructions:

  1. From a computer or other phone, go to the website Find My Device.
  2. Login using the same Google account as the blocked one Infinix.
  3. Select your device in the list (if there are several of them).
  4. Click Lock device (Lock Device).
  5. Enter a new temporary password (for example, 123456) and confirm.
  6. On a locked phone, enter this password instead of the pattern key.

After Don't forget to unlock remove temporary password in your phone's security settings. This method does not erase data, but it does require:

  • 🔹 Internet connections on a locked phone
  • 🔹 Enabled function Find device in Google settings
  • 🔹 Access to a Google account with administrator rights
💡

If the phone is low, connect it to charge for 10-15 minutes before trying to unlock it. Some Infinix models block Find My Device functionality when the battery level is below 15%.

3. Unlocking via ADB (for advanced users)

The method is suitable if Infinix was previously enabled USB debugging (USB Debugging. This is a rare case, but if you have activated this mode (for example, for flashing or working with ADB), the chances of regaining access without losing data are high.

What you will need:

Step-by-step guide:

  1. Connect Infinix to the computer via USB.
  2. Open the command line (Windows) or terminal (Linux/macOS) in the folder with platform-tools.
  3. Enter the command to check the connection: 
    adb devices

    If the device is shown in the list, proceed further.

  4. Delete the file with the pattern: 
    adb shell rm /data/system/gesture.key

    or for new versions of Android:

    adb shell rm /data/system/locksettings.db

    adb shell rm /data/system/locksettings.db-wal
    

    adb shell rm /data/system/locksettings.db-shm

  5. Reboot your phone: 
    adb reboot

After the reboot, the pattern will be reset and you can set a new one. If the command did not work, try an alternative:

adb shell am start -n com.android.settings/.ChooseLockGeneric

Make sure that USB debugging was enabled before blocking

Download and unpack platform-tools

Connect the phone with the original cable

Check the device visibility with the adb command devices-->

⚠️ Attention: On some models Infinix (for example, Note 12 Pro), lock files may be stored in a different location or protected by SELinux. In this case, the ADB method will not work.

4. Reset via Recovery Mode (data loss)

If the previous methods did not help, a radical method remains - hard reset (Hard Reset). It will delete all data on the phone, including photos, applications and settings, but will restore access to the system. This method works on all Infinix models, regardless of the Android version.

Instructions for logging in Recovery Mode:

  1. Turn off the phone (press the power button for 10 seconds).
  2. Hold down the combination of buttons:
    • For most models: Volume up + Power
    • For Infinix Hot 30 Play and Note 30 VIP: Volume down + Power
  • Hold the buttons until the logo appears Infinix, then release.
  • In the Recovery menu, select Wipe data/factory reset (control - volume buttons, confirmation - power button).
  • Confirm reset, by selecting Yes — Delete all user data.
  • After completion, select Reboot system now.

    • The phone will reboot to factory state. When setting up for the first time, the system may ask you to enter the details of the Google account that was linked earlier (protection FRP). If you do not remember the password, you will have to use instructions for bypassing FRP.

    Infinix model Combination for Recovery FRP support
    Hot 30, Hot 30i Volume up + Power Yes (Android 12+)
    Note 30, Note 30 Pro Volume up + Power Yes (Android 13)
    Zero 20, Zero Ultra Volume down + Power Yes (Android 12)
    Smart 7, Smart 7 HD Volume up + Power No (Android 11 Go)
    💡

    Hard Reset is a universal method, but it erases all data without the possibility of recovery. Use it only if other methods have not helped.

    5. Bypassing FRP (Factory Reset Protection) after a reset

    If after Hard Reset the phone requires you to enter the Google account that was linked earlier, this means that the protection FRP (Factory Reset Protection) has worked. On Infinix it can be bypassed in several ways, but the process depends on the version of Android.

    For Android 10-11:

    1. On the Google account entry screen, click on the field Email.
    2. In the keyboard that appears, press and hold @, then select Keyboard settings.
    3. Go to Settings → Reset and recovery → Reset settings (path may vary).
    4. Reset the settings again - after rebooting, FRP will be disabled.

      5. For Android 12+:

      The process is more complicated due to enhanced protection. You will need:

      • 🔧 Special software (for example, FRP Bypass Tool)
      • 🖥️ Computer with installed drivers MediaTek or Qualcomm
      • 🔌 USB cable and access to Fastboot Mode

      ⚠️ Attention: Bypassing FRP on new versions of Android can lead to blocking IMEI or problems with updates. If the phone was purchased on credit or lease, it is better to contact the service center Infinix with purchase documents.

      What to do if FRP cannot be bypassed?

      If none of the methods worked, there are two options left:

      1 Contact the official service Infinix with the purchase receipt (they can reset the FRP by serial number).

      2. Reflash the phone via SP Flash Tool (for MediaTek) or QFil (for Qualcomm), but this requires skills and risks turning the device into a “brick.”

      6. Contacting a service center: when justified

      If independent unlocking attempts are unsuccessful, or critical data is stored on the phone (for example, work correspondence or unique photos), it is better to contact professionals. Service centers Infinix in Russia and the CIS provide an unlocking service using the owner's passport.

      What is required:

      • 📄 Passport or other identity document
      • 🛒 Receipt or warranty card (if the phone is on guarantees)
      • 💳 Payment for the service (from 500 to 2000 rubles depending on the model)

      Advantages of the service center:

      • 🔧 Guarantee of data safety (in some cases)
      • 🛡️ Official unlocking without the risk of damaging the firmware
      • 📱 Ability to check the phone for other faults

    ⚠️ Attention: Unofficial “masters” can offer unlocking for 300-500 rubles, but often use questionable methods (for example, flashing with loss of IMEI). This may lead to problems with the network or updates in the future.

    FAQ: Frequently asked questions about unlocking Infinix

    Is it possible to unlock Infinix without losing data?

    Yes, if debugging is enabled on the phone via USB (ADB) or linked to a Google account with the function Smart Lock. In other cases, saving data is unlikely.

    What to do if you forgot the email from your Google account?

    Restore access to your account through the service Google Account Recovery. If the account cannot be restored, the only option left is Hard Reset with subsequent bypass of FRP.

    Why, after resetting, does the phone ask for the old pattern?

    This means that the reset was performed incorrectly (for example, through Fastboot instead of Recovery). Repeat the procedure by selecting Wipe data/factory reset in the recovery menu.

    Is it possible to unlock Infinix using a SIM card?

    No, the SIM card is not used to unlock the pattern. However, if the phone has a function configured Smart Lock for a trusted device (for example, a smart watch), you can try to unlock the phone through it.

    Will unlocking work through service codes (#)?

    No, service codes (for example, ##7780##) modern Infinix do not work to reset the pattern. They can only show information about the phone or perform a soft reset (without deleting data).

    If none of the methods helped, or you are afraid of damaging the phone, the best solution is to contact official service InfinixRemember: independent experiments with firmware or bypassing FRP can lead to. to loss of warranty or irreversible damage to the device.