You are trying to send a photo or video via MMS to a Androidsmartphone with a SIM card Tele2, but the message stubbornly does not go away - or hangs in the status "is sent" or disappears completely without an error? The problem is familiar to many operator subscribers, and its causes may lie in the phone settings, in the tariff plan, or even in hardware failures. In this article, we will analyze why MMS is not sent to all possible scenarios, why MMS is not sent to Tele2 c Android, and give step-by-step guide for troubleshooting - from basic checks to in-depth diagnostics.

It is important to understand: MMS (Multimedia Messaging Service) is not just an “SMS with a picture”, but a separate protocol that requires correct network settingsa sufficient account balance and support from the operator. If you can't send only MMS, but regular SMS and calls work, the problem almost certainly lies in the configuration APN or tariff restrictions. If other functions do not work, a failure in the communication module or SIM card is to blame. Next, we will systematize all the options and offer solutions for each.

The article is relevant for all modern smartphones Android 10–14, including devices Samsung, Xiaomi, Huawei, Realme and others. The instructions are universal, but in some points we will indicate features for specific brands.

1. Checking the balance and tariff plan

The first thing you need to exclude is banal lack of funds or tariff restrictions. MMS to Tele2 are charged separately from SMS, and their sending can be blocked if:

  • 💰 Zero or negative balance (even if you have unlimited SMS).
  • 📵 Lack of the "MMS" option in the tariff (relevant for some corporate or legacy plans).
  • 🔒 Active restrictions (for example, parental controls or content blocking).

To check balance and availability MMS:

  1. Dial the combination *105# and see the current balance.
  2. Make sure that you have a package with MMS connected. To do this:
    • Open the application My Tele2 (or go to personal account).
    • Go to the section My tariff → Services.
    • Check whether the option is active MMS or Multimedia messages.
  • If the option is not there, connect it via the USSD command *155*1# (relevant for most tariffs).
    • ⚠️ Attention: The cost of MMS to Tele2 may vary depending on the region. In some cases, sending MMS is charged as data transfer (up to 300 KB per message). Check details in your personal account.
    📊 How often do you send MMS?
    Every day
    Several times a week
    Rarely, as needed
    Never use

    2. Configuring APN access points for MMS

    In 90% of cases, the problem with MMS on Android is related to incorrect APN settings (Access Point Name). This is a “bridge” between your phone and the operator’s network, and if the parameters go wrong, MMS simply don’t know where to go. On Tele2 the current APN settings for MMS are as follows:

    Parameter Value
    Name Tele2 MMS (or any other)
    APN mms.tele2.ru
    Proxy 193.12.19.50
    Port 8080
    MMSC http://mmsc.tele2.ru
    Authentication type PAP or CHAP

    How to set up APN on Android:

    1. Go to Settings → Mobile network → Access points (APN).
    2. Click Add (or select an existing profile Tele2).
    3. Enter the parameters from the table above. Be sure to save!
    4. Select the created profile as active.

      5. ☑️ Check APN before saving

      Done: 0 / 5

      If after saving the settings MMS are still not sent:

      • 🔄 Reboot the phone.
      • 📶 Turn on/off Airplane mode for 30 seconds.
      • 📱 Check if the settings have been lost after the update Android (relevant for Samsung and Xiaomi).

      3. Problems with a SIM card or slot

      If MMS are not sent, but calls and SMS work, the SIM card is most likely not to blame. But if complex problems (other functions do not work), check:

      • 🪪 Physical condition of the SIM card: cracks, chips, oxidation of contacts.
      • 🔌 Slot for SIM: try moving the card to another slot (if there are two).
      • 📱 Compatibility: old SIMs (Mini-SIM) may not work correctly in new phones.

    How to diagnose:

    1. Remove the SIM card and inspect it for damage.
    2. Wipe the card and slot contacts with a dry cloth (no alcohol!).
    3. Try inserting the SIM into another phone. If MMS works, the problem is in your device.
    ⚠️ Attention: On some smartphones Huawei and Honor after replacing the SIM, the IMEI may be lost, which leads to problems with the network. In this case, you need to restore IMEI through the engineering menu.
    What to do if the phone does not recognize the SIM card?

    If the phone does not recognize the SIM at all, try:

    1. Reboot the device.

    2. Update the software (sometimes bugs with SIM are fixed in new versions).

    3. Reset network settings in Settings → System → Reset → Reset network settings.

    If this does not help, contact the service center (the communication module may be faulty).

    4. Software update and network settings reset

    MMS malfunctions can be caused software bugs, especially after updating Android or firmware. If the problem appeared recently, try:

    • 🔄 Update software to the latest version (in Settings → System → System update).
    • 📡 Reset network settings (this will delete everything saved Wi-Fi and APN, but it often helps).
    • 🧹 Clear the Messages application cache (in Settings → Applications → Messages → Memory).

    How to reset network settings:

    1. Open Settings → System → Reset.
    2. Select Reset network settings (or Reset Wi-Fi, mobile network and Bluetooth).
    3. Confirm the action. The phone will reboot.
    4. After the reboot reset the APN (see section 2).
    💡

    If after resetting the MMS settings still do not work, try installing an alternative application for SMS/MMS, for example Google Messages or Textra SMS. They sometimes cope better with sending multimedia.

    5. Problems on the side of the Tele2 operator

    Sometimes MMS are not sent due to technical work or failures with the operator. It's easy to check:

    • 📞 Call the hotline Tele2 number 611 (free) and check if there are any problems with MMS in your region.
    • 🌐 Check official channels Tele2 on social networks (VKontakte, Telegram) for announcements about problems.
    • 🔄 Try sending MMS at another time (for example, at night, when the load on the network is less).

    If the operator has confirmed the problems, you can only wait for them to be resolved. Usually, such failures last no more than a day. If MMS does not work longer, request a recalculation or compensation through support.

    ⚠️ Attention: In some regions Tele2 uses roaming partners (for example, MegaFon or MTS). In this case, the APN settings may differ from your operator!

    6. Alternative methods of sending multimedia

    If all else fails, and you need to send a photo or video urgently, use workaround methods:

    • 📤 Messengers: WhatsApp, Telegram, Viber - send media files via the Internet, without MMS.
    • ☁️ Cloud services: upload the file to Google Drive or Yandex.Disk and send the link via SMS.
    • 📧 Email: send a letter with an attachment to the recipient's address.

    If it is fundamentally important for you to use MMS (for example, for sending to old phones without the Internet), try:

    • 📱 Insert the SIM card into another phone and send MMS from there.
    • 🔧 Use modem mode (distribute the Internet from the phone to the PC and send MMS via the web interface Tele2if it supports it).
    💡

    If MMS is critical to your work (for example, you are a photographer and send previews to clients), consider changing your operator. MMS stability is higher, and tariffs often include unlimited multimedia messages. MTS And Beeline MMS is more stable, and plans often include unlimited multimedia messages.

    7. Hardware faults and service center

    If all the previous steps did not help, the problem may lie in phone hardware:

    • 📡 Faulty communication module (antenna, modem).
    • 🔋 Power problems (for example, a swollen battery presses on the motherboard).
    • 🛠️ Damage after a fall or moisture.

    How to diagnose:

    1. Try to send MMS from another SIM card (for example, MTS or Beeline). If it doesn’t work, the problem is in the phone.
    2. Check whether the phone catches the network in manual mode (in Settings → Mobile network → Network mode select 3G only — sometimes MMS work better in this standard).
    3. If the phone has been dropped or gotten wet, inspect it for corrosion (green coating on the board).

    If you suspect a hardware malfunction:

    • 🔧 Contact service center (especially if the phone is under warranty).
    • 💰 Check the cost of repairing the communication module - sometimes it’s cheaper to buy a new phone.
    • 📱 If the phone is old (for example, Samsung Galaxy S7 or Xiaomi Redmi 4), it may simply not support modern MMS standards.

    FAQ: Frequently asked questions about MMS on Tele2

    Can I send an MMS without an Internet connection?

    Yes, MMS does not require a Wi-Fi or mobile data connection. They use a separate data transmission channel through the operator's network. However, for initial APN setup the Internet may be required (so that the phone downloads the parameters automatically).

    Why is the MMS sent but does not reach the recipient?

    This may be due to:

    • Blocking of messages on the recipient's side (for example, a black list).
    • Problems in the network of the recipient's operator (if it does not Tele2).
    • Exceeding the limit on the number of MMS per day (relevant for some tariffs).

    Try sending an MMS to another number or contact support Tele2 to check the status of the message.

    How to reduce the size of an MMS so that it is sent accurately?

    Maximum MMS size on Tele2 — 300 KB. To reduce the file:

    1. Open the photo in the gallery.
    2. Select Edit → Resize.
    3. Set the resolution to no more 800×600 pixels.
    4. Save and send.

    For video, use applications like Video Compress or InShot.

    Can I send an MMS from a phone to email?

    No, MMS are intended only for sending to phone numbers. To send a media file to email, use:

    • Application Mail (attach the file to the letter).
    • Messengers with email support (for example, Telegram allows you to send files to addresses type @user_email).
    What to do if MMS are received but not sent?

    This is a typical problem incorrect APN settings or blocking outgoing MMS try:

    1. Delete all saved APNs and add them again (see section 2).
    2. Call support Tele2 and find out if there are restrictions on your number.
    3. Temporarily disable Firewall or VPN (they can block outgoing MMS).