Many owners of smartphones with an operating system Android face a situation where, when making a call, the subscriber hears not a standard beep, but a melody or a voice greeting. Often this service, known as "Musical Tone" or "Voice Greeting", is activated automatically, accidentally or by mistake, resulting in regular debits from the account. It is especially important to quickly solve this problem for users who want to save money and not pay for unnecessary options.
In this material we will look at proven ways to turn off the music on the MTS dial tone via SMS for free, using your phone under control Android. We will analyze not only direct deactivation commands, but also check for the presence of hidden subscriptions that can prolong the service after its visible shutdown. The information will be useful for both experienced users and beginners who do not want to understand the complex menus of the mobile application.
Please note that operator services may be updated, and the names of some options may change. However, the basic principles of working with SMS commands have remained unchanged over the years. If the command does not work the first time, you should check your balance and make sure the characters entered are correct. Below are current methods for managing the service without the need to call support.
Checking the status of the service and diagnosing the problem
Before you try to disable the paid option, you need to make sure that it is really active and is the reason for the debiting of funds. Sometimes users confuse Musical Beep with the Antispam service or other services that can also affect the connection process. On smartphones Android you can quickly check current active subscriptions through system notifications or a special operator application.
The most reliable diagnostic method is to request the service status via a USSD command or SMS. This action does not require an Internet connection and works even with a negative balance (within the allowed limit). You will receive an instant response from the MTS server, which will confirm the presence or absence of an active ringtone on your number. This will help avoid unnecessary actions if the service has already been disabled previously.
To check the current status of your dial tone, send an information request. The system will automatically analyze your number and send you a list of connected entertainment. If in the response you see the name of the track or the phrase “Service is active,” then the problem is confirmed and requires an immediate solution. Ignoring this step may result in you disabling the wrong option or wasting time on a non-existent problem.
⚠️ Attention: Some tariff plans include “Musical Beep” in the basic package of services. In this case, disconnection may not be possible without changing the tariff, but individual funds will not be written off. Check the details of your tariff in your personal account.
Remember that diagnostics are the first step to saving. Don't rely solely on memory or guesswork. The operator's technical support records every connection, so accurate data can only be obtained through official communication channels. Using SMS for verification is free and safe for your device based Android.
Basic SMS commands for disabling the MTS service
The fastest and most effective way to remove music from the dial tone is to send a special text command to the service’s short number. This method does not require Internet access, does not consume traffic, and works on any phone model, including budget smartphones Android. You need to open the messaging application, create a new letter and enter a certain code.
To completely disable the “Musical Tone” service (formerly known as “Hits on Tone”), you need to send a message with the text 0 to the number 5050. This is a generic command that unsubscribes and returns the standard ringing tone. After sending, you will receive a confirmation SMS stating that the service has been deactivated. Typically the process takes from a few seconds to one minute.
If you have the Voice Greeting service activated, the command may differ. In this case, try sending the word STOP or OFF to the same number 5050. The MTS system is configured to recognize keywords, so spelling variations often work the same. It is important not to add unnecessary spaces or punctuation marks so that the server processes your request correctly.
☑️ Checklist for disconnecting via SMS
Sometimes the operator offers alternative short codes for managing content. For example, to stop a specific melody, if you just want to change the track rather than turn off the service completely, other combinations can be used. However, for the “free and forever” goal, it is better to use the command to completely terminate the contract for the provision of an entertainment service. This ensures that the money will not be debited again next month.
After sending the command, save a screenshot of the incoming confirmation message. This will be your evidence in case of billing disputes. On devices Android You can take a screenshot by simultaneously pressing the volume down and power buttons. Keep this data at least until the end of the current billing period.
Alternative methods of managing services through USSD requests
In addition to text messages, there is a method of managing services using USSD requests. This is a more interactive method and often provides a menu of actions to choose from. For users Android this method is convenient because it does not require going to the messages application, but is performed directly through the dial pad.
To get to the beep management menu, dial the combination *105*770# and press the call button. A service menu will appear on the screen, where you need to select the item responsible for managing the service. Follow the on-screen prompts to select the shutdown option. Usually this is the “Disable service” or “Delete ringtone” item. Navigation is carried out by entering the number corresponding to the desired item.
The advantage of USSD requests is that you see the structure of services. If you have several entertainment options enabled, you can disable them all at once from one menu. This is especially useful if SMS commands for some reason do not work or arrive with a delay. The MTS system processes such requests as a priority.
⚠️ Attention: When using the USSD menu, do not press the call reset button until the final message about the success of the operation appears. Interrupting the session may result in the command not being executed, but the service remaining active.
There is also a shortcut command *105*3663#that allows you to directly control the status of the “Musical Beep”. This code may vary depending on your service region, so if the first option doesn't work, try an alternative. On modern smartphones Android the history of entered USSD codes is saved, which allows you to quickly repeat the request if necessary.
What to do if USSD does not work?
If the menu does not open or displays an error, check whether your service of outgoing calls to service numbers is blocked. The problem may also be a temporary network failure - try repeating the request after 10-15 minutes or rebooting the phone.
Canceling subscriptions in Google Play and Android settings
Often users do not suspect that payment for beeps may not go through the balance of the phone, but through a linked bank card through a subscription in the store Google Play. This is a common practice for third-party services that disguise themselves as operator services. Therefore, it is critical to check the subscriptions section in the settings of your smartphone.
Go to the application Google Play Market on your device. Click on the profile icon in the upper right corner and select "Payments and Subscriptions", then "Subscriptions". Study the list carefully. If you see services there like “Ringtones”, “MTS Tones” or the names of unknown studios, cancel your subscription immediately. This action will stop automatic renewal and debiting money from the card.
In addition, it is worth checking the settings of the phone itself. Some manufacturers Android (for example, Xiaomi, Samsung) have built-in themes and services that can replace a standard call. Go to Settings → Sound and vibration → Ringtone and make sure that third-party plugins are not activated there. Disabling such add-ons will return the phone to its standard state.
| Check location | Menu path | What to look for | Action |
|---|---|---|---|
| Google Play | Profile → Payments and subscriptions | Active music services | Click “Cancel subscription" |
| Android Settings | Applications → All applications | Unknown MTS services | Clear data or delete |
| Banking application | Payments → Automatic payments | Debits for MTS content | Block recurring payment |
| MTS personal account | Services → Entertainment | Music beep | Switch to “Off” status |
Do not forget that canceling a subscription on Google Play does not always immediately disable the service on the operator’s side. After cancellation in the application store, it is recommended to still send SMS 0 to number 5050 for full guarantee. Double check eliminates any billing nuances.
Tip: Enable the “Require confirmation for purchases” feature in the Google Play settings. This will prevent accidental registration of paid subscriptions in one click if you accidentally click on an advertising banner.
Using your personal account and the My MTS application
For those who prefer a visual interface, the official application would be the ideal solution My MTS. It is available for download at Google Play and provides full control over all services. through the app, you can not only turn off the music, but also analyze expenses for past periods.
After logging into your personal account using your phone number, go to the “Services” section. Here, look for the Entertainment or Music category. You will see the Musical Beep option active. Click on it and select the “Disable” button. The application will ask for confirmation of the action - agree with it. The service status will change instantly and you will see a corresponding notification.
The advantage of using the application is transparency. You immediately see the cost of the service and the date of the next debit. This allows you to make an informed decision. In addition, in the “Payment History” section you can track exactly when this option was activated and who did it (you or, perhaps, the child who took the phone).
If you are unable to install the application, use the mobile version of the operator’s website. The logic of actions is similar: authorization, services section, subscription search and deactivation button. However, the application is more stable and often offers exclusive promotional codes or bonuses that may be useful in the future for other purposes.
The My MTS application gives the most complete overview of all connected options, including those that you might have forgotten about. Regularly checking the “Services” section once a month will help you avoid unexpected expenses.
Important nuances and possible problems when disconnecting
Despite the simplicity of the procedures, users sometimes encounter difficulties. One of the common problems is reconnecting the service. This may occur if you still have an active subscription to a content provider that automatically reactivates the beep. In this case, you need to block not only the MTS service, but also the content provider itself via SMS stop commands.
It is also worth considering that after disabling the service, the melody may continue to play for some time (up to 24 hours) due to data caching in the operator’s network. Don't panic if the caller still hears music immediately after sending an SMS. Give the system time to update the information in the switches.
⚠️ Attention: Beware of phishing sites and fake applications that promise to “disable all services for free” in exchange for payment or entering personal data. Use only official communication channels: number 5050, the My MTS application or the official website mts.ru.
If none of the methods helped, and the money continues to be debited, you need to contact support. The operator can forcefully disable the service on the server side and recalculate funds if the debit was incorrect. To call, use the number 0890 from a phone or 8 800 250 0890 from any phone.
Remember that remaining calm and consistent actions are the key to success. Do not delete messages from the operator until the issue is fully resolved. On devices Android it is convenient to create a separate folder for service SMS so as not to lose important information among regular spam.
Why does the service return after being disconnected?
Most often this is due to the fact that only the melody itself is disabled, but not the subscription to the service. Make sure that you sent the command specifically to disable the subscription (tariff), and not just to change the track. The command “0” to number 5050 usually solves this problem comprehensively.
Frequently asked questions (FAQ)
Is it free to send SMS to number 5050 to disconnect?
Yes, sending SMS with service management commands (including disconnection) to MTS service numbers, such like 5050, is free for operator subscribers within the home network. You will not be charged for the message itself.
Will the music stop playing immediately after sending the command?
In most cases, the change takes effect instantly or within a few minutes. However, in rare cases, online information may take up to 24 hours to update. If the music plays for more than a day after confirming the shutdown, contact support.
Is it possible to turn off the beep if the balance is negative?
Yes, you can send a command to turn off a paid service even with a negative balance. The operator is interested in you stopping accumulating debt for unnecessary services. USSD requests also work with a negative balance.
What to do if the confirmation SMS does not arrive?
Check whether the memory of your phone or SIM card is full. Make sure that number 5050 is not blocked in the “Black List” of your smartphone. If the problem persists, try using the USSD code or the My MTS application.
Will the money written off be returned after disconnection?
The money is not automatically returned. However, if the service was activated by mistake or without your consent, you can write a statement to the MTS communication center or contact the support chat with a request for recalculation. If there is evidence (for example, the absence of your actions to connect), funds are often returned to the account.