Modern mobile communications offer many functions, but sometimes we miss important calls due to busyness or poor signal. In such cases, the service voice mailcomes to the rescue, allowing subscribers to leave text or audio messages. For network users Tele2 this opportunity often remains “in the shadows” until there is an urgent need to find out who called.
The operator provides several ways to receive information about missed calls, including sending SMS or accessing a special voice menu. However, owners of smartphones based on Android often encounter difficulties when trying to play an audio file. This is due to the peculiarities of setting up the phone and the specifics of the operator's services.
In this article we will analyze in detail all existing methods that allow listen to a voice message from subscribers Tele2 directly on your device. You will learn how to activate the service, what commands to dial and how to set up automatic forwarding so that not a single important word is lost.
What is the voice mail service and how does it work
Voicemail is a network service that automatically answers incoming calls when your number is busy, switched off, or out of network coverage. Instead of beeps, the caller hears a greeting and can leave audio message. This function works on the operator’s server side, so it is available even if your smartphone is completely discharged.
For the service to work correctly, the corresponding option must be activated on the number. U Tele2 this service is often called "Answering Machine" or "Voice Mail". Without an active subscription, the caller will simply hear standard beeps or an unavailable message, but will not be able to record anything.
There are two main types of messages: text (arrived as SMS) and voice (stored on the server). To hear the latter, the system must connect your number to a special data storage server. This process is initiated either automatically when a new letter arrives, or manually at your request by dialing a combination of numbers.
Activating the answering service on an Android smartphone
Before trying to listen to the recording, make sure that the service is activated. On most tariff plans Tele2 it may be disabled by default or require separate activation. The fastest way to check the status is to use USSD requests, which work on any phone without Internet access.
Open the "Phone" application and enter the command *107#, then press the call button. The service management menu will appear on the screen, where you can activate the answering machine. There is also an alternative code *106#that opens the main menu of additional operator services.
⚠️ Attention: Some older tariff plans may not support the voicemail function. If you receive an error when entering a command, contact support or check the available options in your personal account.
After activation, the system may offer to record your own greeting. This is not a mandatory procedure, but it makes communication with callers more personalized. If you skip this step, callers will hear a standard message on behalf of Tele2.
Use the "My Tele2" application to manage services: the interface there is more visual than when entering USSD codes, and you can see the cost of connection in real time.
Methods of listening to messages by dialing a number
The main method of gaining access to saved recordings is a direct call to the voicemail server. This does not require installing third-party applications; you just need to know a short number or a special combination. The system will automatically detect your number and provide access to your personal mailbox.
Dial the number 669 and press the call button. This is a single short number for accessing voice mail from the operator Tele2. Once connected, you will hear a voice assistant that will dictate the number of new and old messages, and then offer to listen to them.
- 🎧 Press
1to listen to a new message. - 🗑️ Press
3to delete the current entry. - 📞 Press
5to call the sender back (if the number has been identified). - ⚙️ Press
7to access the answering machine settings.
Navigation in the voice menu is intuitive, but requires attention. The voice robot will give hints at each stage. If you do not press any button for a certain time, the system will automatically end the session or move on to the next message in the queue.
Setting up forwarding for automatic recording
A critically important point is the correct configuration of call forwarding in the base smartphone itself Android. Even if the service is active on the operator’s side, the phone must “understand” where to redirect the call if you are unavailable. Without this step, the call will simply be dropped.
Go to the settings of your device. The path may differ depending on the model and version of the shell, but usually it looks like this: open the application Phone, click on the three dots in the corner (menu), select Settings, then find the section Calls or Additional settings.
Inside the section, find the item Call forwarding. You need to set up call forwarding for when the line is busy, when there is no answer, or when the phone is switched off/unreachable. In the number entry field, indicate +79220000669 (the format may vary, sometimes it is enough 669, but the full number is more reliable).
☑️ Checking forwarding settings
After saving the settings, the phone will send a request to the operator’s network. You will see a short notification indicating successful activation. Now, if you do not pick up or the phone is turned off, the call will go to the recording server.
⚠️ Attention: Make sure that you have funds on your balance or have a package of minutes activated, since forwarding to a voicemail number may be charged as an outgoing call at the time of connection.
Using the "My Tele2" application to manage mail
For users who prefer a graphical interface to voice commands, the operator has developed a proprietary application My Tele2. This tool allows you not only to manage the tariff, but also to control the state of the voice box, view the history and sometimes listen to messages (depending on the version of the application and the type of message).
Download the application from Google Play and log in using your phone number. In the main menu, find the "Services" or "Services" section. There will be a "Voicemail" or "Answering Machine" tile. By clicking on it, you will see the status of the service and the number of new messages.
The functionality of the application allows you to quickly activate or deactivate the service with one touch, which is more convenient than remembering USSD codes. Also here you can change the greeting by recording your voice through the microphone of your smartphone, which adds personality to your answering machine.
| Action | Method of execution | Advantage |
|---|---|---|
| Service activation | Application / USSD *107# | Instant connection |
| Listening | Call to 669 | Full access to audio |
| Delete records | Voice menu / Application | Clearing mailbox memory |
| Changing greetings | Application / Voice menu | Personalization |
The "My Tele2" application gives better visual control over the service, but for directly listening to audio files, a call to number 669 remains the most reliable method.
Deciphering SMS notifications from the operator
Often subscribers confuse voicemail with the SMS notification service about missed calls. When they call you and you don’t answer, Tele2 can send an SMS like: “Number +7 called you...”, “Call time...”. This is not a voice message, but a text report.
If the subscriber left a voice message, you can receive an SMS with a link or instructions on how to listen to it. In some cases (depending on the phone model and network settings), an audio file may arrive as an MMS, but this function is rarely used now due to the cost of traffic.
Pay attention to the content of the notification. If the text contains the phrase “you have a new voice message,” this is a direct signal to action. Ignoring such letters can lead to the mailbox becoming full, after which new messages will no longer be recorded.
Some modern smartphones on Android have built-in integration with telecom operators. In Google's Phone app, a Voicemail tab may appear where a transcription (text transcript) of the message comes automatically. Check for the presence of such a tab in your interface.
Solving common problems and errors
Users often encounter a situation where when calling 669 they hear beeps or an error message. One of the common reasons is a lack of account balance. The voicemail service is paid (a monthly subscription fee or a fee per minute of conversation with the server), and if the balance is zero, access is blocked.
Another problem is incorrect forwarding settings on the phone. If you changed the SIM card to a different slot or reset the network settings, the forwarding settings may have disappeared. In this case, you need to re-register the number 669 in the call settings, as described above.
What to do if the voice menu is silent?
If after connecting you do not hear the voice assistant, try pressing any key on the call keyboard. Sometimes the connection is established, but the audio stream is not automatically initiated. Also check if the silent mode is turned on or if the speaker volume is turned down to a minimum.
If the problem persists, there may be technical work on the operator's side or your number is blocked for outgoing calls (which prevents you from connecting to the 669 server). In such cases, the only solution is to contact technical support.
⚠️ Attention: Menu interfaces and service codes may be slightly changed by the operator. Always check the current commands in the official application or website if standard instructions do not work.
Frequently asked questions (FAQ)
How much does it cost to listen to Tele2 voicemail?
Listening to messages itself is usually included in the price of the "Answering Machine" service (subscription fee). However, a connection to number 669 is charged as a regular outgoing call according to your tariff plan. If you have unlimited minutes within the network, a call to the server can be free, since this is the operator’s internal number.
Is it possible to listen to a message from someone else’s phone?
Yes, this is possible. You need to dial 669 from any phone, enter your Tele2 number when asked by the robot, and then enter the PIN code. The default PIN code is often equal to the last 4 digits of your number or 0000, but it is better to change it in the settings for security.
How to change the PIN code from voicemail?
To change the PIN code, call 669, wait for the greeting and select “Settings” in the voice menu (usually key 7 or 9). Follow the robot's instructions to enter the old and new code. This will protect your messages from being intercepted by others.
Why am I not receiving notifications about new messages?
Check your notification settings in the Phone app and Android system settings. Notifications from your operator may be blocked or set to silent. Also make sure that the Voicemail service is active and its payment period has not expired.