Short numbers (usually 3-6 digits) are used by banks, delivery services, social networks and government services to send notifications, confirmation codes and advertisements. If your Androidsmartphone has stopped receiving such SMS, the problem may lie in the phone settings, operator blocking, or the actions of anti-spam applications. In 80% of cases, the solution takes no more than 5 minutes - just enable the correct parameters or reset the restrictions.
In this article we will look at all the unlocking methods, from basic (checking message settings) to advanced (working with APN, manually adding numbers to the white list). We will pay special attention to typical errors due to which SMS continue to be ignored even after the supposed โfixโ. For example, many users forget to restart the phone after changes to ##4636## or do not check for updates to the manufacturer's proprietary messaging application (for example, Samsung Messages or MIUI Messaging).
1. Checking basic SMS settings
Start with the obvious: make sure that the SMS reception function is not disabled by accident. On In different versions Android the path to the settings may differ, but the general logic is the same. Open the standard application Messages (or proprietary from the manufacturer) and follow these steps:
- ๐ฑ Go to
Settings โ Advanced โ Settings SMS(on some phones the path may look likeโฎ โ Settings โ SMS). - ๐ Make sure that the option "Automatic SMS reception" (or similar) is enabled. On Xiaomi this may be called
"Receive messages"in the"Blocking and filtering". - ๐ต Check if the mode "Do not disturb" (including schedule) is activated - it can block notifications from short numbers.
If you use Google Messages (the default application is "clean" Android), go to Settings โ Spam and blocking and make sure that short numbers are not blacklisted. option "Spam filtering" โsometimes it mistakenly blocks legitimate messages.
On phones Samsung s One UI check the section Settings โ Notifications โ Additional settings โ Spam messages. There may be a hidden filter for short numbers that is not displayed in the main menu.
2. Reset APN (access point) settings
Incorrect settings APN (Access Point Name) is one of the most common causes of problems with SMS, especially after updating the firmware or changing the SIM card. Telecom operators periodically update these settings, but the phone does not always update them automatically. To reset APN:
- Open
Settings. โ Mobile network โ Access Point Names (APN). - Click on the three dots in the upper right corner and select "Reset to default values".
- If the option is missing, delete all current profiles
APNmanually and reboot the phone - the settings will be updated automatically.
For Some operators (for example MTS or Beeline) may require manual entry of parameters. Below is a table with current data for the main Russian providers (check them on the official website if SMS has not been restored).
| Operator | APN name | MMSC | APN type |
|---|---|---|---|
| MTS | internet.mts.ru |
http://mmsc:8002 |
default,mms,supl |
| Beeline | internet.beeline.ru |
http://mms |
default,mms |
| MegaFon | internet |
http://mms:8002 |
default,mms,supl |
| Tele2 | internet.tele2.ru |
http://mmsc.tele2.ru |
default,mms |
After changing the APN, be sure to reboot the phone and send a test SMS to a short number (for example *100# to check the balance).
3. Checking blocking at the operator level
Telecom operators can block short numbers for several reasons: suspicion of spam, unpaid services, technical work, or even errors in the tariff plan. To check the blocking status:
- ๐ Call your operator's hotline (numbers: MTS โ
0890, Beeline โ0611, MegaFon โ0500, Tele2 โ611). - ๐ฌ Use the support chat in the operator's official application (for example, My MTS or My Beeline).
- ๐ Check your personal account on the operatorโs website in the section "Services" or "Blocks".
If the blocking is confirmed, ask to remove it, clarifying what we are talking about short numbers for SMS (sometimes operators confuse them with voice services). In rare cases, you may need to visit the office with a passport - for example, if the number was blocked at the request of the previous owner (relevant for re-issued SIMs).
โ ๏ธ Attention: Some operators automatically block SMS from short numbers for tariffs with limited functionality (for example, โFor a tabletโ or โInternet SIMโ). Check whether your tariff plan supports receiving such messages.
4. Disabling anti-spam applications and proprietary filters
Third-party applications for blocking spam (Truecaller, SMS Blocker, Hiya) and even built-in functions of manufacturers (for example, "Antispam protection" on Xiaomi or "Smart Call" on Samsung) may mistakenly filter short numbers. To check this:
- Go to the settings of each antispam application and find the section "SMS blocking" or "Black list".
- Remove all short numbers from there (they can be specified without a prefix, for example,
900instead+7900). - Temporarily disable the spam filtering function in the phone settings (path:
Settings โ Applications โ โฎ โ Special access โ Blocking messages).
On phones Huawei and Honor check the section Security โ Blocking messageswhere the filter for โmass mailingsโ can be enabled. Also pay attention to the application Google Messages: It has a built-in spam filter that sometimes even blocks bank notifications. To disable it:
Settings โ Spam and blocking โ Disable "Spam Filtering"
5. Manually adding short numbers to the whitelist
If the previous methods did not work, try manually adding problem numbers to the whitelist. This is relevant for phones with aggressive antispam systems (for example, Xiaomi, Realme, Oppo). Instructions:
- Open the application Messages and go to settings.
- Find the section "Blocking and filtering" (or similar).
- Select "White list" and add numbers in the format
+7900(for Russia) or900(if the prefix is not required). - Save changes and restart your phone.
For banking messages, you may need to add several numbers. For example, Sberbank uses 900, Tinkoff โ 1010, and VTB โ 3700. Check the current numbers on your bank's website or in the mobile application.
Added short numbers to the white list|Disabled the spam filter in the Messages application|Rebooted the phone after changes|Checked the reception of the test SMS-->
โ ๏ธ Attention: On some firmware (for example, ColorOS from Oppo/Realme), the white list may be reset after a system update. Check it regularly if the problem returns.
6. Using the engineering menu (##4636##)
If standard methods do not help, try resetting SMS settings through the engineering menu. This method works on most phones, but requires caution - do not change other parameters if you are not sure of their purpose.
- Open the application Phone and enter the combination:
##4636##. - In the menu that opens, select "Phone information" (or "Phone Information").
- Scroll down to section "SMSC" (SMS center).
- Click "Update" or enter the number of your operator's SMS center (check it on the official website).
- Save changes and reboot the phone.
For Russian operators, current numbers of SMS centers:
- MTS:
+79169997700 - Beeline:
+79039997700 - MegaFon:
+79269997700 - Tele2:
+79509997700
What to do if the engineering menu does not open?
On some phones (for example, Samsung s One UI 5.0+) the combination ##4636## may be blocked. In this case, use an alternative method:
1. Install the application MTK Engineering Mode (for MediaTek processors) or Shortcut Master (to search for hidden menus).
2. Find the section Phone Information and repeat the steps to reset SMSC.
3. If this does not work, contact your operator to manually configure the SMS center.
7. Network reset and factory settings
If none of the methods help, there are two radical options left: resetting the network settings or completely resetting the phone to factory settings. Start with the first - it is less painful and saves yours. data.
Reset network settings:
- Go to
Settings โ System โ Reset โ Reset Wi-Fi, mobile network and Bluetooth settings. - Confirm the action and wait reboot.
- After turning on the phone, check the reception of SMS from short numbers.
Hard reset:
Use this method only if other methods have not worked. Please back up your data before resetting as all apps, photos and settings will be deleted. Path: Settings โ System โ Reset โ Delete all data.
โ ๏ธ Attention: On phones with an unlocked bootloader (bootloader) or custom firmware (LineageOS, Pixel Experience) the problem with SMS may be related to incorrect assembly. In this case, flashing the official software is required.
Resetting the network deletes all saved Wi-Fi passwords, paired Bluetooth devices and APN settings. After the procedure, you will have to set up your Internet connection again.
FAQ: Frequently asked questions about SMS blocking
Why did I stop receiving SMS from the bank, but regular messages are coming?
This is a typical situation when blocking affects only short numbers. Reasons:
- The operator has temporarily suspended the service (for example, due to suspicious activity on your number).
- An anti-spam application or a proprietary phone filter mistakenly blocked the bank number.
- The settings
APNfor SMS have been violated (especially if you recently changed your SIM card).
Start by checking the blacklist in the messages application and contact the bank to find out if they send SMS to another number (sometimes the binding gets lost).
Is it possible to unblock SMS without contacting the operator?
Yes, in most cases cases. Try: Reset settings SMS center through the engineering menu (section 6).
- Reset settings
APN(Section 2 of the article). - Disable spam filters in the messaging app and antivirus software.
- Add short codes to the white list (section 5).
- Update the SMS center number through the engineering menu (section 6).
You should contact the operator if you have tried all of the above or see a blocking notification directly from the provider (for example, in your personal account).
After updating Android, SMS stopped coming. What to do?
Firmware updates often disrupt the settings APN and parameters of the SMS center. Follow the algorithm:
- Reset
APNto factory settings (section 2). - Check if the SMS center number in the engineering menu is correct (
##4636##). - Update the application Messages via Google Play โ sometimes new versions of the OS require a fresh version of the application.
- If you use Google Messages, disable beta testing of the app (in its profile on Google Play).
If the problem remains, check the reviews about the firmware on the forums (for example, 4PDA) - perhaps this is a massive bug, and the manufacturer has already released a patch.
How to check if the operator is blocking my SMS?
There are several ways:
- Send an SMS to another short number operator (for example
*100#to check the balance). If it does not work, the blocking is on your side. - Ask a friend to send an SMS to your number from his phone. If you receive it, but short numbers do not, the problem is in the phone settings or filters.
- Call the operator's hotline and ask for a log of the latest SMS - there. it will be visible whether messages reached your number.
Can a virus block SMS on Android?
Theoretically, yes, but in practice this is unlikely. Modern viruses for Android more often steal SMS (for example, to intercept bank codes) than block them If you suspect. infection:
- Check your phone with an antivirus (Dr.Web, Kaspersky).
- Remove suspicious applications, especially those with rights to read SMS.
- Look at traffic consumption
Settings โ Network and Internet โ Data transferโunusual activity may indicate malware.
If after cleaning the problem remains, the virus has nothing to do with it - look for the reason in the settings or with the operator.