Modern smartphones are increasingly abandoning physical slots for SIM cards in favor of technology eSIM (embedded SIM). The operator MTS actively supports this standard, allowing subscribers to switch to digital profiles without visiting a communication store. A virtual card provides the same functionality as a plastic one, but at the same time saves space inside the device and simplifies the change of operator.
The activation process on managed devices Android has its own characteristics, depending on the version of the operating system and the model of the gadget. In this article, we will look in detail at how to make an MTS virtual SIM card, which devices support the technology, and how to properly configure network settings for stable operation of the mobile data.
Before starting the procedure, make sure that your smartphone is unlocked to work with any operators and has the latest firmware version. This is critically important, as older versions of the software may not correctly handle loading profiles via a QR code or application.
Checking smartphone compatibility and preparation
The first step is to verify the technical feasibility of use eSIM on your device. Not all Android smartphone models, even flagship ones, are equipped with a built-in chip for virtual cards. Typically, support is stated in the model's specifications on the manufacturer's official website or in the phone settings.
To check the availability of the module, go to menu Settings → Connections → SIM card manager. If you see the option “Add tariff plan” or “Add eSIM”, then the device is ready to use. Otherwise, using MTS services in digital format will not be available, and you will have to use physical media.
You also need to make sure that the latest version of the operating system is installed on the device Android. Developers regularly release security and modem driver updates that improve communication stability. Outdated software may lead to errors when scanning a QR code or the inability to register in the operator's network.
⚠️ Attention: Some smartphones purchased in China or other specific regions may have a software blocking of the eSIM function, even if the hardware chip is present. Check the region of delivery of the device before purchasing.
For the virtual SIM card to work correctly, a stable connection to the Wi-Fi network is also required at the time the profile is loaded. mobile data at this moment may be unavailable or work unstable, so the presence of a wireless network is a prerequisite for successful activation.
Ways to obtain an eSIM profile from MTS
Operator MTS offers several channels for issuing a virtual SIM card, which gives subscribers flexibility in choosing a convenient method. You can make a connection remotely through the app, on the website, or personally visit the sales office. Each method has its own advantages depending on your situation.
The fastest way is to use the mobile application My MTS. If you already have an active plastic SIM card from this operator, you can initiate a replacement directly from the app interface. The system will automatically generate a request and prepare a digital profile for your number.
- 📱 Registration through the "My MTS" application for existing subscribers.
- 💻 Order through your personal account on the operator's official website.
- 🏢 Visit to an MTS communication salon with a passport to issue a QR code.
- 🆕 Buying a new virtual SIM card with choosing a number online.
When purchasing a new number or switching from another operator (MNP), the process may take a little longer due to the need to verify documents and conclude an agreement. In the case of replacing an existing card, the procedure often occurs instantly or within a few minutes after the application is confirmed.
If you are changing a physical SIM card to an eSIM, the old plastic card will stop working immediately after activating the digital profile. Do not throw it away immediately if you plan to return to physical media in the future.
Step-by-step guide for activation via QR code
The main method of installing a profile is scanning the QR code that you receive from the operator. This code contains encrypted information about your tariff and network access key. The scanning process is standardized, but the interface may differ slightly on different Android shells (One UI, MIUI, ColorOS).
First, open the phone settings and find the SIM card management section. Click on the add new tariff button. The system will prompt you to use the camera to scan the code. Point the lens at the QR code issued by MTS and wait for the data to be read.
Settings → Connections → SIM card manager → Add tariff plan → Scan operator QR codeAfter successful reading, the phone will load the profile. A confirmation confirmation message will appear on the screen. You will be asked to select a name for the new SIM card (for example, “MTS Work” or “MTS Personal”) and assign its priority for calls or mobile data. This is especially convenient for owners of dual-SIM devices.
☑️ eSIM activation checklist
In some cases, automatic scanning may not work due to poor lighting or damaged code. Then you can use manual data entry. To do this, in the tariff adding menu, select the “Enter activation code manually” option and enter the confirmation code (Activation Code) and server address (SM-DP+ Address), which are indicated in the cover letter from the operator.
⚠️ Attention: the QR code for eSIM activation is a one-time use. After successfully downloading the profile to one device, this code is burned. If you reset your phone to factory settings, it will be impossible to restore the profile using the same code - you will have to request a new one from the operator.
Configuring Internet and APN settings
After installing the profile, the phone usually automatically adjusts the necessary access point (APN) settings from the operator MTS. However, in some cases, especially when using custom firmware or smartphones imported from abroad, the automatic configuration may not work. In this situation, the Internet will not work until you enter the parameters manually.
To check and edit the settings, go to the mobile networks menu. Find the Access Points (APN) section and create a new entry. The access point name can be arbitrary, but the APN fields must be filled in strictly in accordance with the operator's requirements for correct traffic routing.
| Parameter | Value for MTS | Field type |
|---|---|---|
| Name | MTS Internet | Text |
| APN | internet.mts.ru | Text |
| Username | mts | Text |
| Password | mts | Text |
| Type authentication | PAP or CHAP | Select |
After entering all the data, be sure to save the new access point and select it by clicking on the circle or radio button next to the name. Restart your smartphone for the changes to take effect. If the Internet does not appear immediately, try turning airplane mode on and off for a couple of seconds to restart the communication module.
What to do if the APN is not saved?
Sometimes the Android system blocks saving settings due to security policies. Try deleting all old MTS access points before creating a new one. If this does not help, check whether the “4G/LTE Only” mode is not forcibly turned on - switch to “Auto” mode.
Managing two or more numbers on one device
One of the main advantages of the technology eSIM is the ability to store several profiles at the same time. Although only one eSIM profile can actively work on the network along with one physical card (depending on the architecture of the radio module), switching between them occurs programmatically in a few seconds.
In the SIM card manager settings, you can see a list of all loaded profiles. For each of them, you can specify usage scenarios. For example, assign a virtual MTS card for mobile data, and a physical SIM card of another operator for voice calls. This allows you to optimize communication costs.
Switching profiles is done through the quick settings panel or in the SIM management menu. You can temporarily disable unnecessary profiles to save battery power, as the eSIM module consumes power even in standby mode to support network registration.
⚠️ Attention: Be aware of hardware limits. Most smartphones allow you to store 5-8 eSIM profiles in memory, but only 1 or 2 can be active at a time (in Dual SIM mode). The third profile will have to be deactivated before enabling the new one.
When using two active lines, it is important to correctly configure contact routing. In the phone book, you can assign a specific number for each contact so that calls are always made from the desired SIM card, or you can leave the line selection for each call.
Flexible profile management allows you to use one smartphone for work and personal life, separating the flow of calls and traffic without the need to carry two devices.
Possible problems and ways to solve them
Despite the mature technology, users may encounter a number of difficulties when connecting or using an MTS virtual SIM card. Most often, problems are related to software incompatibility, network errors, or incorrect activation steps.
If the phone says “No network” or “Emergency calls only,” check whether the profile is active in the settings. Sometimes, after a system update, a profile may change to “Disabled” status. Also make sure that there are funds in your balance, as with a zero balance, network access may be limited.
- 🔄 Scanning error: try increasing the brightness of the QR code screen or printing it.
- 📶 Weak signal: eSIM is sensitive to interference, update Preferred Network Type to 4G/LTE.
- ❌ The profile does not load: check the date and time on the device, they should be automatic.
- 🔒 Requesting an unlock code: make sure that the phone is not locked to another operator.
In difficult cases, when standard methods do not help, a complete reset may be required networks. This action will delete all saved Wi-Fi passwords and Bluetooth settings, but often solves problems with registration in the operator’s network.
Settings → System → Reset settings → Reset Wi-Fi, mobile data and Bluetooth settingsIf the problem persists after a reset, most likely the problem is on the operator’s side or a hardware malfunction of the modem. In such a situation, the most effective solution would be to contact MTS technical support via chat in the application or by phone.
Why did the 4G/LTE icon disappear?
Sometimes after activating the eSIM, the phone falls into 3G/H+ mode. Go to the mobile networks settings and force select the “LTE Only” mode, wait 10 seconds, then return to “Auto”. This will forcibly re-register the device on the modern network.
Frequently asked questions (FAQ)
Is it possible to transfer MTS eSIM to another phone?
No, the eSIM profile is tied to a specific device upon activation. To transfer to another smartphone, you need to deactivate the old profile remotely or in a communication shop and issue a new QR code for the new device. You can’t just copy the profile.
Is it safe to store a virtual SIM card in your phone?
Yes, it is safe. The eSIM chip is built into the board and is protected by hardware. It is impossible to steal a profile remotely. The only risk is accessing the phone when the screen lock is unlocked, so always use a PIN code or biometrics.
Does eSIM affect the battery drain rate?
In modern smartphones, the energy consumption of the eSIM module is minimal and practically no different from a physical SIM card. Noticeable consumption can only be observed in areas of poor signal reception, regardless of the type of SIM card.
What will happen to the number when replacing the phone with a model without eSIM?
You will need to contact an MTS salon with a passport to replace the virtual SIM card with a regular plastic one. The number will remain yours, the tariff will remain the same, only the physical media will change.
Is it possible to use MTS eSIM when roaming abroad?
Yes, MTS virtual SIM cards fully work in international roaming. Tariff conditions are the same as for plastic cards. Make sure that the roaming service is activated in your personal account before traveling.