The situation when the owner of a smartphone suddenly forgets his own phone number is much more common than is commonly believed. This can happen after changing the SIM card, leaving the device idle for a long time, or when using a new tariff where the number was not saved in contacts. For subscribers of the operator MegaFon the solution to this problem is simplified as much as possible thanks to the presence of special service commands and integration with the operating system Android.
Unlike some other operators, where the procedure may require calling support or sending a paid SMS, MegaFon there are a number of free methods, working even with a negative balance or lack of Internet. Understanding how they work USSD requests and where to look for information in the system menu of your gadget will allow you to restore access to your own number in a matter of seconds without extra costs.
In this article we will analyze in detail all available methods of identifying a number: from classic key combinations to deep smartphone settings. We will also look at the nuances that may arise when using older versions of Android or specific tariff plans, so that you can choose the most suitable option for your situation.
Using USSD service commands to verify a number
The fastest and most reliable way to find out your data is to use special short codes that are dialed directly in the Phone application. These requests are sent directly to the operator’s server, bypassing the Internet connection, which makes their operation stable even in areas of poor network coverage. For subscribers MegaFon the main tool is a combination that instantly displays the number on the device screen.
To use this method, open the standard “dialer” on your smartphone and enter the following sequence of characters: *105#. After pressing the call button, an interactive menu or direct message with your phone number will appear on the display. In some cases, the system may prompt you to select a response language or the type of information displayed, but by default the command works automatically.
There is also an alternative command *105*00#, which is often used as a backup option if the main code for some reason does not work on your phone model. The principle of operation remains the same: the request goes into the network, is processed by the operator’s switch, and the response is returned in the form of a text message on the screen. This is absolutely a free serviceavailable to all prepaid and postpaid subscribers.
⚠️ Attention: Make sure that the SIM card is correctly inserted into the slot and the phone sees the operator’s network. If the screen displays “No Network” or “Emergency Calls Only” instead of the network name, USSD commands will not work.
It is important to note that the result of the command may be displayed differently depending on the firmware of your device. On some smartphones, the answer comes in the form of a pop-up system notification, on others, a full menu with items opens. If after entering the code *105# nothing happens for 10-15 seconds, try rebooting the device and trying again.
If the *105# command gives a connection error, try putting your phone in airplane mode for 10 seconds and then turning it off. This forcibly re-registers the device on the network and often solves the problem with sending requests.
Searching for a number through the Android system settings
Modern versions of the operating system Android have advanced SIM card management functions that allow you to view information about the number without contacting the operator’s servers. Phone data is read directly from the SIM card chip, where this information is often written upon activation. However, it is worth considering that this method only works if the number was correctly entered into the card’s memory when it was issued.
To check, go to the settings of your smartphone. The path may differ slightly depending on the manufacturer (Samsung, Xiaomi, Pixel, etc.), but the general logic remains the same. You need to find the section responsible for connection and communication. It is usually called "About phone", "Status" or "SIM cards and mobile networks".
Inside this section, find the item "Phone number" or "My number". If the operator recorded the data upon activation, you will see your number immediately. If this field displays “Unknown” or an empty value, it means that the information was not automatically entered into the SIM card memory, and you will have to use USSD commands or a call.
☑️ Checking the number in the Android settings
Worth Please remember that the menu interface may change with each system update. In new versions Android 13 i Android 14 number information is often duplicated in the Settings → Connections → SIM card manager. There you can not only see the number, but also rename the SIM card for convenience, for example, calling it “Work” or “Personal.”
Call to another phone or caller
If for some reason software methods and commands do not give results, there is always a proven “old-fashioned” method - make a call. This is a universal method that works on any device, from a push-button dialer to a flagship smartphone. The essence of the method is simple: you call any other device whose number you know, and see what number is displayed on the interlocutor’s phone.
You can use a friend, relative or your own second phone as a “test” subscriber. If there is no one nearby to call, the operator MegaFon provides a special service number to check the balance and number. When you call it, you will hear an auto-informer who will dictate your balance, and in some cases the phone number itself.
To call, use the following number: 0500. This is a toll-free number for MegaFon subscribers located in their home region. Once connected, the robot will greet you and provide basic account information. Listen carefully to the message, as the number may be dictated at the end of the conversation or immediately after the greeting, depending on the current configuration of the voice menu.
| Verification method | Internet requirement | Balance requirement | Receipt speed |
|---|---|---|---|
| USSD command *105# | Not required | Not required (works in minus) | Instantly |
| Android Settings | Not required | Not required | Instantly |
| Call 0500 | Not required | Not required (in home region) | 30-60 sec |
| Call a friend | Not required | Positive balance required | Depends on the answer |
⚠️ Attention: Calls to 0500 are free only in the home region of registration SIM cards. If you are in roaming (in another city or country), tariff payments may be charged for the connection according to your plan.
Using the MegaFon mobile application
For those who prefer a visual interface and detailed statistics, the official application of the operator is the ideal solution. This is not just a way to find out your number, but also a powerful tool for managing your tariff, connecting services and tracking expenses. The application is available for download in Google Play Market and can be installed on any smartphone running Android.
After installation and the first launch, the application is automatically authorized using your active SIM card. This happens thanks to automatic login technology, which does not require entering a password if you use MegaFon mobile data. On the main screen, usually at the top of the interface, your phone number is displayed in large font.
In addition, the application has the “Profile” or “Settings” function, where complete information about the subscriber is stored. There you can see not only the number, but also the current tariff, connected options and payment history. This is especially convenient if you want to not only find out the numbers, but also analyze why the number might have been “lost” from the phone’s memory (for example, after changing the tariff).
What to do if the application does not see the SIM card?
If, when you launch the application, you see a login screen asking you to enter the number, and not the main page, this means that automatic authorization did not work. Try turning off Wi-Fi and using only your mobile network to log in. Also check if the app is allowed to access phone calls in your Android privacy settings.
Using the application has one important advantage over USSD commands: action history. You can always return to the number screen later without having to re-enter the code. In addition, through the app, you can instantly order a reissue of a SIM card while maintaining the number if the old one was lost or damaged.
Checking the number through your personal account on the website
If you are not able to use a mobile application or make calls, but have access to the Internet via Wi-Fi, you can use the web version of your personal account. This method requires pre-registration or login with a phone number, which creates a vicious circle if the number is unknown. However, if you have previously saved login data or use login via GosUSLUGI or VK ID, the problem can be easily solved.
Go to the operator’s official website and click the login button. If you don't remember the number, try using alternative authorization methods tied to your identity. After successfully logging into your personal account, all information about your profile, including your phone number, will be available on the main control panel.
This method also allows you to check whether your SIM card is active. If, when you try to log in, the system reports that a subscriber with such data was not found, your number may have been blocked due to long inactivity or transferred to reserve. In your personal account, you can also order a detailed statement, where your number will be indicated in the header of the document.
- 📱 Mobile application: The most convenient method with automatic login using a SIM card.
- 💻 Website: Suitable if you have access to the Internet via Wi-Fi and have saved your password.
- 📞 Call 0500: Works without the Internet, but requires voice perception of information.
- ⚙️ Settings phone: Depends on whether the number is stored in the memory of the SIM card itself.
⚠️ Attention: The interface of your personal account and mobile application is updated periodically. The location of the elements may change, so if you do not find the number right away, use the menu search or the “Help” section.
Common problems and ways to solve them
Despite the simplicity of the procedures, users sometimes encounter difficulties when trying to find out their number. One of the common problems is the message “The request cannot be processed” when entering the USSD code. This is often due to temporary network failures or incorrect operation of the Phone application on the smartphone.
In such cases, it is recommended to clear the Phone application cache. To do this, go to Settings → Applications → Phone → Memory → Clear cache. After this procedure, restart your smartphone and try entering the command *105# again. Also, the problem may lie in the fact that the SIM card is too old and does not support some modern service commands, then only replacing the card in the communication store will help.
Another situation: the number is determined in the phone settings, but is displayed in an international format (for example, +7999...) or with extra characters. This is normal for the system Android, but when dictating a number to someone, it is better to use the standard format without a plus sign and country code, or check the format with the interlocutor. To copy a number to the clipboard, long pressing on the numbers in the SIM card settings menu is often enough.
If none of the soft methods (commands, settings, application) helps, the only correct solution is a visit to a MegaFon communication salon with a passport. The employee will instantly identify you and provide you with the number, and also check the status of the SIM card.
Remember that the security of your data comes first. Never share SMS codes with strangers, even if they pose as security officers. The operator never requests this data in order to simply tell you your own phone number.
Is it possible to find out MegaFon's number if the balance is negative?
Yes, you can. USSD commands *105# and *105*00#, as well as a call to the service number 0500 are free services and work even when outgoing calls are blocked due to a negative balance, until the SIM card itself is permanently blocked for long-term non-payment.
Why In the phone settings, the number is written as “Unknown”?
This happens if, when activating the SIM card, the operator did not write the number to a special sector of the memory of the card itself. This is a technical feature of card issuance and does not affect the operation of communications. In this case, use USSD commands or an application to get the number.
Do these commands work when roaming abroad?
Command *105# may be paid or not available in international roaming. Please check roaming rates before use. The safest way is to use the MegaFon application via Wi-Fi or call the service's toll-free number (if it is available from abroad), or send an SMS to a special service number, specifying it on the operator's website.
How to save the number after I have recognized it?
After the number is displayed on the screen (via a command or in the settings), take a screenshot. Then create a new contact in your phone book, name it “My number” or “Me”, paste the copied numbers and save. This way you will no longer lose this information.
Can the number change on its own?
No, the phone number is assigned to the SIM card and does not change on its own. The change is possible only during the procedure for replacing the SIM card while maintaining the number (technically a new card is issued, but the number on the network remains the same) or when changing the number voluntarily through an application in the salon or application.