Cloud storage on smartphones Honor 10 allows you to automatically back up photos, contacts, notes and other data, protecting them from loss when the device is reset or broken. However, many users encounter difficulties when logging in for the first time - especially if the phone was purchased used, flashed with unofficial software, or deprived of services Google due to American sanctions. In this article we will look at all current methods access to the cloud on Honor 10including bypassing typical errors.

The configuration of cloud services on Honor 10 depends on the firmware version: model with EMUI 9.x and older support Huawei Mobile Services (HMS), and devices with Google Mobile Services (GMS) - traditional services Google. We'll look at both options, as well as alternative solutions for users for whom the cloud refuses to work.

⚠️ Attention: If your Honor 10 was purchased outside of Eurasia, some cloud features may be limited by regional settings. Check the firmware version in Settings → About phone → EMUI version.

📊 What cloud storage do you use on Honor 10?
Huawei Cloud
Google Drive
Yandex Disk
Other/I don’t use

1. Login to Huawei Cloud (for firmware without GMS). It offers

Smartphones Honor 10 based on EMUI 9.1+ With Huawei Mobile Services use the company's own cloud - Huawei Cloud. It offers 5 GB of free space and automatically backs up contacts, calendars, photos (in original resolution up to 2048px) and call recordings.

To log in:

  1. Open Settings → [Your name] → Huawei ID.
  2. If an account has not been created, click "Register"** and follow the instructions. To register, you will need a valid email (not necessarily from Huawei).
  3. After authorization, return to Settings → Cloud and turn on the toggle switch "Data synchronization"**.
  4. Select types of data for backup (for example, Gallery → Photo or Contact).

⚠️ Attention: If an error appears when logging in Huawei ID "The service is not available in your region", try changing your account region to Russia or China via the web version Huawei ID (VPN required for some countries).

Huawei Cloud has a limitation: files over 50 MB does not synchronize automatically. To back up large videos or archives, use manual upload through the app “Files”** (tab Cloud).

Create Huawei ID (if not)

Connect your phone to Wi-Fi

Enable auto-sync in the cloud settings

Check free space (minimum 10% of 5 GB)

Update the "Files" application to the latest version-->

2. Access to Google Drive (for firmware with GMS)

Devices Honor 10 with Google Mobile Services (sold before May 2019) support Google Drive. Here the algorithm is simpler:

  1. Open the application "Google Drive"** (if it is not there, download from Play Market).
  2. Login using your own Google account (same as for Gmail or YouTube).
  3. Click on the icon ➕ → Download to add files manually.
  4. For automatic backup, go to Settings → Backup and enable "Data backup"**.

Important: On Honor 10 with GMS, the "Backup" function in Google Drive may not work due to manufacturer restrictions. In this case, use third-party applications, for example "Swift Backup"** (requires root access).

To check if yours supports Honor 10 GMS:

  • 🔍 Open Settings → Applications and find "Google Play Services"** in the list.
  • 📱 If the application is missing, your device is running on HMS (see section 1).
  • 🔄 If there are services, but the cloud does not synchronize, update Google Play Services manually.
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If Google Drive does not update files, clear app cache in Settings → Applications → Google Drive → Storage → Clear cache. After that, reboot your phone.

3. data-i="126">If standard solutions are not suitable (for example, due to regional restrictions or lack of space), consider alternatives:

If native solutions are not suitable (for example, due to regional restrictions or space constraints), consider alternatives:

Service Free space Features Application link
Yandex Disk 10 GB Auto-upload of photos, integration with Yandex.Mail Website
Mail.ru Cloud 8 GB Fast synchronization in Russia, support for large files Website
Mega 20 GB Data encryption, high limits Website
Dropbox 2 GB Reliable synchronization, but little free space Website

To install alternative clouds:

  1. Download the APK file from official website of the service (if you do not have access to Play Market).
  2. Allow installation from unknown sources in Settings → Security.
  3. After installation, log in and configure autoloading in the application menu.

⚠️ Attention: When using Mega or Dropbox on Honor 10 s HMS you may need to manually configure the VPN for stable synchronization due to blocking.

4. Solving problems with logging in. cloud

Typical errors when accessing the cloud on Honor 10 and ways to eliminate them:

  • 🔴 Error "No Internet connection"

    Check that it is turned on mobile data or Wi-Fi. If the problem persists, reset the network settings in Settings → System → Reset → Network reset.

  • 🔴 "Not enough space in the cloud"

    Clear unnecessary files through the web version of the storage or buy additional space. Huawei Cloud 50 GB costs ~$1 per month.

  • 🔴 "The device is not certified"

    Download "Google Device ID"** from APKMirror, reset Google Services Framework in application settings and restart the phone.

  • 🔴 Permanent restart of the cloud application

    Uninstall updates for Huawei Cloud or Google Drive in Settings → Applications, then update it again.

If the error is related to Huawei ID, try:

1. Delete your account in Settings → Accounts → Huawei ID.

2. Clear the "Huawei ID" application data in Settings → Applications.


3. Reboot your phone and register again.

What to do if the cloud does not synchronize photos?

1. Check if the "Gallery synchronization" option is enabled in the cloud settings.

2. Open the "Gallery" application, select the folder with the photo → "More" → "Upload to the cloud."

3. If the photos are partially loaded, try uploading them via the web version of the cloud from your PC.

4. For Google Photos Check whether traffic saving mode is enabled in the application settings.

5. Manually uploading files to the cloud

If automatic synchronization does not work, you can upload files manually:

For Huawei Cloud:

  1. Open the application "Files"** (folder icon).
  2. Go to tab Cloud and log in.
  3. Click ➕ → Upload and select files.

For Google Drive:

  1. In the application Google Drive click ➕ → Upload.
  2. Select files (maximum 750 MB per one download).
  3. For folders, use an archiver (for example, "RAR"**), since Disk does not support downloading folders directly.

📌 Tip: To download a large number of files, connect Honor 10 to your PC via USB, copy the data to your computer, and then upload it to the cloud via a browser. It is faster and more reliable than downloading from a mobile device.

6. How to recover data from the cloud on Honor 10

If you reset your phone or bought a used one Honor 10, you can restore data from the cloud like this:

From Huawei Cloud:

  1. When setting up your phone for the first time, select Restore from backup.
  2. Log in Huawei ID and select the latest copy.
  3. If the phone is already configured, go to Settings → Cloud → Recovery data.

From Google Drive:

  1. Install all applications Google (if they are not there).
  2. Log in to your account Settings → Accounts → Google.
  3. Run Google Photos or Google Contacts —the data will begin to be restored automatically.

⚠️ Attention: When restoring from Huawei Cloud SMS and call history may not be restored if the backup was created on a different phone model. For this data, use specialized applications, for example «SMS Backup & Restore»**.

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Restoring from the cloud only works if a backup was created BEFORE resetting the phone. If there is no copy, the data cannot be restored.

7. Optimizing the cloud on Honor 10

To ensure that the cloud works stably and does not consume unnecessary traffic:

  • 📶 Limit background synchronization

    In Settings → Applications → Huawei Cloud/Google Drive → Mobile traffic disable Background data transfer.

  • 🔋 Save battery power

    In the cloud settings, disable Auto-sync over mobile network and leave only Wi-Fi.

  • 🗃️ Delete unnecessary backups

    In the web version of the cloud (Huawei or Google) clear old copies to free up space.

  • 🔒 Enable two-factor authentication

    Protect your account from hacking in the security settings Huawei ID or Google.

📌 Useful life hack: If the cloud is slow when uploading photos, reduce their resolution before synchronizing. In Honor Gallery select photos → More → Resize and install 1920×1080.

FAQ: Frequently asked questions about the cloud on Honor 10

Is it possible to use both Huawei Cloud and Google Drive at the same time?

Yes, but only if Google Mobile Servicesis installed on the phone. In this case, both clouds will work in parallel. On firmware with HMS Google Drive you cannot install.

How much space does a backup copy of Honor 10 take up in the cloud?

The size of the copy depends on the amount of data:

  • Contacts and SMS - ~1–5 MB.
  • Photos (1000 pieces in compressed format) - ~1–2 GB.
  • Applications and their data - up to 5 GB (if application backup is enabled).

In Huawei Cloud you can choose which copy data to save space.

Why doesn’t the cloud save videos?

V Huawei Cloud videos are backed up only if their size is less than 50 MB. For large files, use:

  • Manual upload through the app "Files"**.
  • Third-party services (Yandex Drive or Mega).
  • Transfer to PC with subsequent upload to the cloud via a browser.
How to transfer data from Huawei Cloud to Google Drive?

There is no direct export, but you can:

  1. Download files from Huawei Cloud to PC via web version.
  2. Download them to Google Drive via drive.google.com.
  3. For contacts, export them to format .vcf from Huawei Cloud and import into Google Contacts.
What to do if you forgot your Huawei ID password?

You can restore access:

  1. On login page Huawei ID click Forgot your password?.
  2. Enter the email or phone number associated with your account.
  3. Follow the instructions in the letter or SMS (the code is valid for 30 minutes).

If email or phone has changed, contact Huawei support with proof of device ownership (IMEI).