Modern smartphones have become universal tools for work and entertainment, but their basic function - voice communication - remains critical. After updating to Android 10 the dialer interface has undergone significant changes, becoming more minimalistic, but at the same time hiding many useful settings. Users who have upgraded from older versions of the operating system may encounter difficulties finding familiar functions, such as call waiting or setting up caller ID.
In this article, we will examine in detail all aspects of making and receiving calls on devices running Android 10. We will not just show you where the call button is, but we will also teach you how to optimize the quality of communication, use hidden codes and set up personalization for each contact. The correct configuration of voice settings can significantly improve your communication experience, especially in conditions of poor signal reception.
Particular attention should be paid to the new data transfer protocols that are actively being introduced into this version of the OS. VoLTE technology allows you to transmit voice in HD format over 4G networks, providing crystal clear sound, but for its operation it requires correct configuration both from the operator and in the smartphone menu. Understanding these processes will help you avoid common errors and failures.
Basic interface of the Phone application
Interface of the standard application Phone v Android 10 has become more concise, with an emphasis on large controls. The dialing screen occupies a central place, and navigation between tabs is implemented through the bottom menu or swipes, depending on the shell manufacturer. When you first start, the system may offer to configure the display of contacts, offering synchronization with Google account to save call history in the cloud.
The main controls, such as the call button, reset button and keyboard, are located at the bottom screen for easy one-handed access. The upper part of the screen is reserved for displaying dialing or information about an incoming call, where buttons for turning on the speakerphone or microphone may also appear. In some assemblies from manufacturers, for example Samsung or Xiaomi, the design may differ, but the logic of operation remains the same.
For quick access to frequently used functions, you can use the context menu, called by long pressing on a contact in the recent list. Here you have options to add to the blacklist, send a message or create a new appointment in the calendar based on the time of the call. This speeds up working with contacts without the need to go to a separate application.
- 📞 Call button - the main element for initiating a connection after dialing a number.
- 🔙 Delete key - allows you to erase the last digit or the entire dialed number with a long press.
- 👤 Contact avatar - displays a photo from the phone book or the first letter of the name if there is no image.
- 🔍 Search field - located at the top of the contact list for instant database search.
It is important to note that Android 10 improved work with screen themes. If you use a dark theme, the Phone app automatically adapts, reducing strain on your eyes and OLED screens. Switching between light and dark themes occurs instantly and does not require restarting the application.
Setting the quality of communication and VoLTE
The quality of voice communication in Android 10 directly depends on the correct configuration of the network parameters. Telecom operators are increasingly switching to technology VoLTE (Voice over LTE), which allows conversations through fourth generation networks. This provides a faster connection and high sound quality comparable to HD audio, but requires activating the corresponding option in the smartphone settings.
To enable this function, you must go to the Settings → Network and Internet → Mobile networksection. Here you should find the “VoLTE” or “Calling over LTE” switch and activate it. If this item is missing, this may mean that your operator does not support the technology in your region or the SIM card needs to be replaced with a newer one.
⚠️ Attention: In some regions or with certain operators, VoLTE may be configured automatically when you install a new SIM card. If voice communication disappears when 4G is turned on, try temporarily switching the network mode to 3G/2G in the settings menu.
Additionally, it is worth checking the audio codec settings. In the engineering menu or special diagnostic applications, you can select a priority codec, for example AMR-WB, which is responsible for wideband audio. However, it is not recommended to change these parameters unless necessary, as this may lead to unstable operation of the communication module.
To check HD audio support during a call, pay attention to the "HD" icon in the status bar or in the call interface. If it is not there, the connection proceeds as usual.
The stability of the connection also depends on the selected network mode. In the menu Preferred network type it is best to leave the value 5G/4G/3G/2G (auto)so that the phone itself selects the best available tower. Being stuck on a 4G network in areas with poor coverage can lead to dropouts, as voice traffic requires a stable channel.
Contact management and personalization
B Android 10 contact management has become more flexible, allowing you to assign unique settings for each subscriber. You can set a custom ringtone, vibration, or even a theme for calls from specific people. This is especially useful in noisy environments or at night, when it is important not to miss a call from loved ones, but to ignore others.
To configure, open the Contacts application, select the person you want and click "Edit". In the menu that opens, find the “Melody” or “Ringtone” item. The system will prompt you to select a track from the built-in library or load a file from the device memory. The vibration pattern is adjusted in the same way, which creates a unique audiovisual profile for each caller.
| Parameter | Description | Where to find |
|---|---|---|
| Melody | Incoming sound signal call | Contact card → Edit → Melody |
| Vibration | Tactile notification mode | Contact card → Edit → Vibration |
| Photo | Full screen image when calling | Contact card → Edit → Photo |
| Language | Name language when voiced (TTS) | Settings → Special. features → Voiceover |
The “Favorite Contacts” function is also available, which allows you to display frequently used numbers on the main screen or in a widget. This speeds up the dialing process, eliminating the need to look for a number in a common database. Adding to favorites is done through the contacts menu or the star button.
Hidden features of the contact card
You can add additional fields to your contact card, such as birthday, email address, and physical address. This data is synchronized with your Google account and can be used by other applications, for example, to automatically send congratulations or build a route for your navigator.
Features during a call
During an active connection, the screen interface changes, providing access to additional call management tools. The Android 10 buttons are located ergonomically to minimize accidental pressing with the cheek. Basic functions include switching to speakerphone, muting the microphone, and adding a second party for a conference call.
One useful feature is the ability to send messages directly during a call without interrupting the other party. By clicking on the corresponding icon, you can select a template answer or type your text, which will be sent to your interlocutor in the form of SMS. This is convenient when you need to dictate an address, card number or other information.
- 🔇 Mute - turns off the microphone, the interlocutor cannot hear you, but you can hear him.
- 🔊 Speakerphone - transfers the sound to the speaker, freeing your hands.
- 📞 Add call - allows you to call another number, putting the first one on hold.
- 📹 Video call - switches a voice call to a video call (depending on the operator and device).
For users who frequently hold meetings, the conference call function is important. Android 10 supports combining up to 5-6 participants into one conversation, although the exact number depends on the operator's capabilities. Participant management allows you to mute the microphone of specific callers or exclude them from the conversation.
☑️ Checking functions during a call
Blocking unwanted calls
The problem of spam calls and telemarketing is more pressing than ever, and Android 10 we have built-in powerful tools to combat them. Google's standard caller ID automatically marks suspicious numbers in red and warns about possible spam. To activate this protection, you need to go to the settings of the “Phone” application and enable the “Spam Protection” option.
In addition to automatic protection, the user can manually block any number. To do this, just open your call history, click on the number or contact and select “Block/Report spam.” After this, calls from this number will be automatically dropped, and the sender will receive a busy signal without disturbing you.
⚠️ Attention: When a number is blocked, the sender will not receive a notification that it is blocked. Calls will simply be dropped. However, some smart spammers can use number substitution technologies (spoofing), so complete blocking is impossible.
There is also a “Do Not Disturb” mode, which allows you to create complex rules for filtering incoming messages. You can set your phone to only let calls from contacts in your Favorites list or when you receive repeated calls from the same number within 15 minutes. This is an ideal option for night time or important meetings.
The combination of automatic protection from Google and manual blocking of specific numbers allows you to filter out up to 95% of unwanted calls.
Frequent problems and their solutions
Despite the stability Android 10, users may encounter typical problems: the phone does not ring, the interlocutor cannot be heard, or the connection is interrupted. Most often, the reason lies in incorrect network settings or a temporary failure of the communication module. The first step should always be to restart the device, which clears temporary files and re-registers the SIM card on the network.
If the problem persists, check if all call forwarding to another number is enabled. This can be done through call settings or using USSD commands. You should also make sure that in the settings Applications → Phone → Permissions access to the microphone and telephone is enabled. Without these permissions, the application will not be able to function correctly.
## Popular codes for checking status:*#21# - Checking forwarding of all calls
*#62# - Where do they call if you are unavailable
##002# - Cancel all forwarding
If the interlocutor cannot hear you, but you can hear him, check whether the lower microphone is covered with a cover or dirt. The problem may also be in third-party applications that intercept the audio stream. Safe mode will help diagnose whether third-party software is the culprit.
Why are calls dropped immediately after dialing?
Most often this is due to the operator blocking outgoing calls due to lack of balance or service. The reason may also be a ban on outgoing calls in the SIM card settings or a network conflict (trying to make a call via 4G without VoLTE support). Try switching to 3G temporarily.
How to enable caller ID if it doesn't exist?
In Android 10, this feature is built into the Google Phone app. Go to Settings → Number and spam detection. If the item is not there, update the application via the Play Market. On smartphones without Google services, you will have to use third-party identifiers, but they require more permissions.
Is it possible to record calls on Android 10?
Google has limited the ability to record calls for third-party applications for privacy purposes. Built-in recording is not available in all regions or models. In some cases, when recording, the interlocutor will hear a warning that the conversation is being recorded.